Intranet Case Studies from the Worldwide Intranet Challenge presentation at the IntraTeam 2010 event.

1. PRESENTED BY ANDREW WRIGHT & STEPHAN SCHILLERWEIN 3 rd March 2010 Worldwide Intranet Challenge

8. Participant Demographics

9. What does the WIC measure? Business Processes Work instructions, procedures, processes, workflow Knowledge Management Document management, content management, search, information architecture, tagging of content Collaboration Staff directories, discussion forums, team rooms, document management, content management New ideas & Improvements Discussion forums, online suggestions Data & Applications Application directory, Intranet lists, front end access to corporate data (eg. SAP, Oracle) Employee Engagement News, wikis, blogs, communications Change Management Alerts, news items, page updates, training Environment Process automation, Telecommuting, Webinars, less printing

11. Qualities that end users value (1 of 6)

12. Qualities that end users value (2 of 6)

13. Qualities that end users value (3 of 6)

14. Qualities that end users value (4 of 6)

15. Qualities that end users value (5 of 6)

16. Qualities that end users value (6 of 6)

35. The importance of ‘buy-in’

39. How discussion posts are emailed

46. Thank you To participate in the WIC: http :// www.cibasolutions.com.au/Registration.htm "extremely useful results for validation of development plan and to support engagement and change management." - Dominic Chiappe (Business Consultant), Lloyds Register "It was very useful and I would recommend it to any intranet manager." - Margherita Buoso (Online Communication Officer), European Space Agency "I think the questionnaire is really useful for many organizations." - Christian Burger (Intranet Manager), WOLF THEISS "This survey is a good idea and will allow us to benchmark ourselves against other companies. We have already started to use the survey feedback to make improvements." - Barbara Peters (Information Management Consultant), Wyeth "Perfect timing for us... we will be reusing this again after we have launched phase two of our intranet roll-out project" - Matt Shepherd (Communications and Marketing), Adecco Group Australia