2. Sources of Difficulty by the Speaker http://www.drnadig.com/listening.htm Voice volume too low to be heard. Making the message too complex, either by including too many unnecessary details or too many issues. Getting lost, forgetting your point or the purpose of the interaction. Body language or nonverbal elements contradicting or interfering with the verbal message, such as smiling when anger or hurt is being expressed. Paying too much attention to how the other person is taking the message, or how the person might react. Using a very unique code or unconventional method for delivering the message.
3. STRATEGIES http://esl.about.com/od/englishlistening/a/listen_tips.htm “ Once you have begun to listen on a regular basis, you might still be frustrated (adjective=upset) by limited understanding. What should you do? Accept the fact that you are not going to understand everything. Keep cool (idiom=stay relaxed) when you do not understand - even if you continue to not understand for a long time. Do not translate into your native language (synonym=mother tongue) Listen for the gist (noun=general idea) of the conversation. Don't concentrate on detail until you have understood the main ideas.”