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Changing face in Direct Marketing Rajiv P. Kumar (Buddhist) [email_address] HCTM-Kaithal
Directly to Consumers Call to Action Direct Marketing Send the message directly to consumers by involving commercial communication i.e. telemarketing, direct mail etc, Persuade customer for immediate purchasing or action against approach by the marketer
IMPORTANCE OF DIRECT MARKETING IN TODAYS BUSINESS WORLD ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Channels of Direct Marketing in Current Scenario ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Planning The Direct Marketing Programme ,[object Object]
Rules for Direct Marketing Planning ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Direct Marketing Planning Process ,[object Object],[object Object],[object Object],[object Object],[object Object]
Market Planning, Implementation & control  Idea Generation &  Objective Setting Organizing & Implementation Measuring Result Diagnosing Result Taking Corrective Action Planning Implementing Controlling
Strategic Planning Process MKG Objectives & Goal External Environment Internal Environment Goal Formulation MKG Strategy Formulation Prrogramme Formulation Implementation Feedback &  Control
Industrial Direct Marketing
What is Industrial Marketing ,[object Object],[object Object]
Example ,[object Object]
Industrial vs. Consumer Marketing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
Industrial customers ,[object Object],[object Object],[object Object],[object Object]
 
Commercial Enterprise ,[object Object],[object Object],[object Object],[object Object],[object Object]
How are Industrial Products / Services Classified? Classification into 3 Groups shown below.
Marketing Implications for different types of products & customers ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],BUSINESS (INDUSTRIAL) COMMUNICATION
DEVELOPING AN EFFECTIVE COMMUNICATION / PROMOTIOAL PROGRAMME FOR BUSINESS MARKETS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
ROLE OF ADVERTISING IN BUSINESS MARKETING   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
IMPORTANCE / ROLE OF DIRECT MARKETING (DM)   ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object]
ROLE OF PUBLICITY & PUBLIC RELATIONS (PR)   Public Relations (PR)  performs certain tasks to promote or protect a company’s image or its products. The tasks / functions performed by PR are: press relations, corporate communication, lobbying, and counseling. PR department deals with various categories of people like press, legislators, Govt. officials, public, employees, suppliers, customers, and hence it tends to neglect marketing objectives.    Publicity or Marketing Public Relations (MPR)  has more credibility and lower cost compared to advertising, MPR includes placing technical articles from the company’s technical persons in trade journals, business magazines, and / or news papers. MPR should be planned with advertising and should be given larger budget allocation
Retail Direct Marketing
Retailing ,[object Object],[object Object]
Major Retailer Types ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Level of retailing services ,[object Object],[object Object],[object Object],[object Object]

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Direct Marketing By: Rajiv P. Kumar (Buddhist)

  • 1. Changing face in Direct Marketing Rajiv P. Kumar (Buddhist) [email_address] HCTM-Kaithal
  • 2. Directly to Consumers Call to Action Direct Marketing Send the message directly to consumers by involving commercial communication i.e. telemarketing, direct mail etc, Persuade customer for immediate purchasing or action against approach by the marketer
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8. Market Planning, Implementation & control Idea Generation & Objective Setting Organizing & Implementation Measuring Result Diagnosing Result Taking Corrective Action Planning Implementing Controlling
  • 9. Strategic Planning Process MKG Objectives & Goal External Environment Internal Environment Goal Formulation MKG Strategy Formulation Prrogramme Formulation Implementation Feedback & Control
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.  
  • 19.
  • 20. How are Industrial Products / Services Classified? Classification into 3 Groups shown below.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28. ROLE OF PUBLICITY & PUBLIC RELATIONS (PR) Public Relations (PR) performs certain tasks to promote or protect a company’s image or its products. The tasks / functions performed by PR are: press relations, corporate communication, lobbying, and counseling. PR department deals with various categories of people like press, legislators, Govt. officials, public, employees, suppliers, customers, and hence it tends to neglect marketing objectives.   Publicity or Marketing Public Relations (MPR) has more credibility and lower cost compared to advertising, MPR includes placing technical articles from the company’s technical persons in trade journals, business magazines, and / or news papers. MPR should be planned with advertising and should be given larger budget allocation
  • 30.
  • 31.
  • 32.