1. Topic:- Guest supply & amenities
Class:- MBA (1st year)
submitted by:- Sagar kumbhani
Sanjay prajapati
Submitted to:- Shukanya mam

2. Guest supply:-
1) Guest Amenities:-
All the luxury items that a
hotel provides to its guest at no extra cost.
2) Guest Essential:-
Items that are essential to the
guestroom but not used up or expected to be
taken away by guest.

3. 3) Guest expendables:-
Those guest supplies that are
expected to be used up or taken away by the
guest on leaving the property.
4) Guest Loan items:-
Supplies that are not normally
found in the guestroom, but are available to the
guest on request.

4.  Coffee maker
 Quality pens
 Chocolates
 Biscuit platter
 Bathrobes
 Flowers
 Free beverages in minibar
 Free snacks
 Business kit:-pins, small stapler, paper clips

5.  Bath gel, bath salts, bubble bath
 Body lotion, body talc, body oil, deodorant
 Shower cap
 Shampoo, hair conditoners
 Grooming kit:- nail dipper, small scissors,
comb
 Loofah pads

6.  Laundry bags and laundry forms
 Match boxes
 Guest stationary folder
 Magazines
 Plastic utility bags
 Sewing kit
 Shoe mits
 Disposable slippers
 Tent cards
 Coffee sachets

7. Green Button
High-speed Wi-Fi Internet
Central air-conditioning
Soundproof rooms
32" flat screen TV with international
entertainment and news
DVD player

8. International in-room direct dial
phones with message facility
Eco-friendly bath amenities
24-hour hot & cold water
Complimentary tea/coffee maker
Complimentary bottled water

9. Minibar & gourmet corner
Separate shower cubicle
Bathtub in suite rooms
24-hour in-room dining
24-hour housekeeping

10. Digital in-room safe
Full-length wardrobe with bathrobe
Business desk with international
power sockets
Pillow menu
Hair dryer
Ironing board (on request)
Complimentary newspaper every
morning

11. Express check-in & check-out
High-speed Wi-Fi Internet
24-hour concierge & front desk
The Fern Club Lounge
24-hour coffee shop
Nightclub
Patisserie/cake shop

12. 4 meeting venues for up to 400
guests
Swimming pool
Spa & sauna
Gymnasium
Business centre
Beauty salon
Same-day laundry service

13. Full service travel desk
Airport & local transfers
Smoking & non-smoking guest Rooms
Foreign exchange conversion
Safe deposit box
Wake-up calls

14. Multiple languages spoken by staff
Baby sitting service
Access facility for the differently-
abled
Doctor-on-call
Free car parking