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Topic:- Guest supply & amenities
Class:- MBA (1st year)
submitted by:- Sagar kumbhani
Sanjay prajapati
Submitted to:- Shuk...
Guest supply:-
1) Guest Amenities:-
All the luxury items that a
hotel provides to its guest at no extra cost.
2) Guest Ess...
3) Guest expendables:-
Those guest supplies that are
expected to be used up or taken away by the
guest on leaving the prop...
 Coffee maker
 Quality pens
 Chocolates
 Biscuit platter
 Bathrobes
 Flowers
 Free beverages in minibar
 Free snac...
 Bath gel, bath salts, bubble bath
 Body lotion, body talc, body oil, deodorant
 Shower cap
 Shampoo, hair conditoners...
 Laundry bags and laundry forms
 Match boxes
 Guest stationary folder
 Magazines
 Plastic utility bags
 Sewing kit
...
Green Button
High-speed Wi-Fi Internet
Central air-conditioning
Soundproof rooms
32" flat screen TV with internationa...
International in-room direct dial
phones with message facility
Eco-friendly bath amenities
24-hour hot & cold water
Co...
Minibar & gourmet corner
Separate shower cubicle
Bathtub in suite rooms
24-hour in-room dining
24-hour housekeeping
Digital in-room safe
Full-length wardrobe with bathrobe
Business desk with international
power sockets
Pillow menu
Ha...
Express check-in & check-out
High-speed Wi-Fi Internet
24-hour concierge & front desk
The Fern Club Lounge
24-hour co...
4 meeting venues for up to 400
guests
Swimming pool
Spa & sauna
Gymnasium
Business centre
Beauty salon
Same-day lau...
Full service travel desk
Airport & local transfers
Smoking & non-smoking guest Rooms
Foreign exchange conversion
Safe...
Multiple languages spoken by staff
Baby sitting service
Access facility for the differently-
abled
Doctor-on-call
Fre...
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Guest amenities&supply

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Guest amenities&supply

  1. 1. Topic:- Guest supply & amenities Class:- MBA (1st year) submitted by:- Sagar kumbhani Sanjay prajapati Submitted to:- Shukanya mam
  2. 2. Guest supply:- 1) Guest Amenities:- All the luxury items that a hotel provides to its guest at no extra cost. 2) Guest Essential:- Items that are essential to the guestroom but not used up or expected to be taken away by guest.
  3. 3. 3) Guest expendables:- Those guest supplies that are expected to be used up or taken away by the guest on leaving the property. 4) Guest Loan items:- Supplies that are not normally found in the guestroom, but are available to the guest on request.
  4. 4.  Coffee maker  Quality pens  Chocolates  Biscuit platter  Bathrobes  Flowers  Free beverages in minibar  Free snacks  Business kit:-pins, small stapler, paper clips
  5. 5.  Bath gel, bath salts, bubble bath  Body lotion, body talc, body oil, deodorant  Shower cap  Shampoo, hair conditoners  Grooming kit:- nail dipper, small scissors, comb  Loofah pads
  6. 6.  Laundry bags and laundry forms  Match boxes  Guest stationary folder  Magazines  Plastic utility bags  Sewing kit  Shoe mits  Disposable slippers  Tent cards  Coffee sachets
  7. 7. Green Button High-speed Wi-Fi Internet Central air-conditioning Soundproof rooms 32" flat screen TV with international entertainment and news DVD player
  8. 8. International in-room direct dial phones with message facility Eco-friendly bath amenities 24-hour hot & cold water Complimentary tea/coffee maker Complimentary bottled water
  9. 9. Minibar & gourmet corner Separate shower cubicle Bathtub in suite rooms 24-hour in-room dining 24-hour housekeeping
  10. 10. Digital in-room safe Full-length wardrobe with bathrobe Business desk with international power sockets Pillow menu Hair dryer Ironing board (on request) Complimentary newspaper every morning
  11. 11. Express check-in & check-out High-speed Wi-Fi Internet 24-hour concierge & front desk The Fern Club Lounge 24-hour coffee shop Nightclub Patisserie/cake shop
  12. 12. 4 meeting venues for up to 400 guests Swimming pool Spa & sauna Gymnasium Business centre Beauty salon Same-day laundry service
  13. 13. Full service travel desk Airport & local transfers Smoking & non-smoking guest Rooms Foreign exchange conversion Safe deposit box Wake-up calls
  14. 14. Multiple languages spoken by staff Baby sitting service Access facility for the differently- abled Doctor-on-call Free car parking

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