SlideShare a Scribd company logo
1 of 20
L&D Re-imagined:
The Shifts 
Ref: The Shift by Dr. Lynda Gratton 
The force of technology 
The force of globalization 
The force of demography and longevity 
The force of society 
The force of energy resources
The Impact 
Globally connected workers and organizations 
Fixed workplace gives way to “work from anywhere” 
Technology replaces simple and complicated jobs 
Power of social, local and mobile felt in all spheres 
Emerging economies enter the workforce 
Five generations work side by side with baby boomers on the verge of retiring 
“Jobs for life” replaced by “life of jobs” 
Economy of individuals on the rise 
Hierarchy and bureaucracy lose effectiveness; wirearchyand networked orgs enter 
Mega organizations and micro- entrepreneurs coexist 
Working lifespan increases; need for re- skilling rise
Rise of the Collaborative Economy 
Pace of change will “enforce” collaboration 
The connected web will “enable” collaboration 
Professional and personal development will “require” collaboration 
Different generations in the workforce will “enrich” collaboration 
Diversity of thought, opinions, knowledge, worldview and experience will lead to “innovation” through collaboration 
L&D will have to don different hats and “facilitate” collaboration
We Need New Skills 
Ref: http://www.c4lpt.co.uk/blog/2014/11/28/futureproof-your-career-infographic/ 
Sense-Making 
Social Intelligence 
Novel and Adaptive thinking 
Cross-Cultural Competency 
Transdisciplinarity 
Design Mindset 
Cognitive Load Management 
Virtual Collaboration
To Meet the Future… 
Deal with the Change 
Facilitate self- driven learning 
Enable Personal Knowledge Management 
Leverage technology -social and mobile -to reach distributed workforce 
Make learning a part of the workflow -on demand and autonomous 
Be culturally aware and sensitive to diversity 
Be well versed in the new ways of learning
Current Biases & Challenges 
Perceived as “training” provider 
Unversed in the various disruptive technology and trends 
Unfamiliar with crucial business decisions and strategies 
Lacking in deep expertise in core areas 
Not seen as critical to business survival
L&D’s Roles –Some New, Some Old 
Social & Informal Learning Evangelist 
•Will enable workers to take control of their own learning 
•Will help them and team to build their PLN and PKM 
Community Manager 
•Will facilitate collaboration across groups on ESNs, enable community building, provide curated content 
Business & Data Analyst 
•Will focus on trends and patterns based on data analysis 
•Will map business requirement and data to craft impactful strategies 
Technology Enabler 
•Will help users and team members to use the latest tech for learning, collaboration, and communication 
Performance Consultant 
•Will liaise with business stakeholders to design learning ecosystems based on business matrices 
Learning Management 
•Will take care of program / project management, learning evaluation, stakeholder management, supplier management for the formal programs 
Learning Delivery 
•Will carry out tasks like facilitation / presentation of learning events for the in-class or virtual sessions, where needed 
Learning Design 
•Will conduct needs analysis, design principles, structure learning events for different delivery channels
Workplace Learning Re-imagined 
Wearable 
Personal 
Mobile 
Social 
L&D must understand the impact of each of these factors on: 
•user behavior 
•organizational identity 
•learning design & access 
•communication protocol 
•collaboration and social learning skills
What do Users Want? 
Autonomy 
Micro- Bytes 
Continuous 
On Demand 
Social 
Anytime, on Any Device
How are people solving their problems? 
Asking their networks 
Collaborating and participating in online communities 
Googling 
Taking a MOOC 
Sharing 
Working out loud 
On the job
From Training to Communities 
1.There are no users, learners, or managers of learning. Only adults doing their work. 
2.Working adults will make the best use of all available resources to connect, collaborate and cooperate and build communities of practices. 
3.Communities, conversations, and colleagues connected via mobile devices, social tools, and the web will be the keys to learning. 
4.L&D will transform organizations to become “social” organizationsby facilitating PKM and community management. 
5.Social is NOT a set of tools. Social is a set of behaviors embracing transparency, collaboration, sharing, fearless mistakes, experimentation, and edge work.
Making the Shift… 
Bring formal learning to the Enterprise Social Network (ESN) to: 
•Let the conversations and context build around formal courses 
•Provide users with the choice of moving back and forth across the learning continuum 
Encourage Working Out Loud to: 
•Builds sense-making skills 
•Foster practice of sharing 
•Facilitate recording of work process and tacit knowledge capture 
Build Communities of Practices to: 
•Enable distributed workforce to learn from each other and contribute 
•To facilitate diverse thinking and dialogue 
•Remove silos from within the organization 
Enable the building of Personal Learning Network (PLN) and Personal Knowledge Management (PKM) to: 
•Build self-driven learning skills 
•Build a learning organization
A Learning Ecosystem -Continuum
Keep it Going! 
Change Management 
•Onboarding 
•Enabling 
•Support 
Content Management 
•Aggregate 
•Curate 
•Connect 
Community Management 
•Governance 
•Facilitation 
•User experience 
Start 
Build 
Grow
Can L&D Do it Alone? NO… 
Involvement with and from business –CEO, CFO, COO… 
Learning to be seen to be of strategic importance and critical to organizational survival 
An environment that supports sharing, collaboration, mistakes 
Direct participation and behavior modeling from leaders –CEO, CFO, COO… 
Integration with HR throughout –from workforce planning, recruiting, performance management, leadership development…
Cost of Not Making the Shift 
Distributed workforce will lack connection and one-ness with the org 
Siloedorganization 
Reinvention of the wheel will continue 
Operational Inefficiencies 
Diverse thoughts and ideas will be lost through lack of conversation and connect 
Loss of Innovation 
Attrition, retirement, siloedpockets –all lead to the loss of tacit knowledge so critical to organization success 
Loss of tacit knowledge 
Smart knowledge workers leave for orgs where scope for learning and mastery are higher 
Loss of talent 
Outside of “norm” requires collaboration and crowdsourcing of ideas and solutions 
Exception handling becomes difficult 
Without the influence of diverse thinking, old processes and hierarchical thinking continue to exist 
Stagnation
Useful Books
http://idreflections.blogspot.in/ 
https://twitter.com/sahana2802 
in.linkedin.com/in/sahana2802/ 
http://in.pinterest.com/sahana2802/ 
About Me
Thank You! 
Let’s keep 
collaborating and sharing and learning…

More Related Content

What's hot

Social Learning: the changing face of workplace learning
Social Learning: the changing face of workplace learningSocial Learning: the changing face of workplace learning
Social Learning: the changing face of workplace learningJane Hart
 
Open Bades Action Lab
Open Bades Action Lab Open Bades Action Lab
Open Bades Action Lab Ilona Buchem
 
MOOCs, Automation, Artificial Intelligence and Pedagogical Agents
MOOCs, Automation, Artificial Intelligence and Pedagogical AgentsMOOCs, Automation, Artificial Intelligence and Pedagogical Agents
MOOCs, Automation, Artificial Intelligence and Pedagogical AgentsGeorge Veletsianos
 
Allgemeine Einführung zu Microdegrees und Badges
Allgemeine Einführung zu Microdegrees und BadgesAllgemeine Einführung zu Microdegrees und Badges
Allgemeine Einführung zu Microdegrees und BadgesJochen Robes
 
MOOCs and the european experience
MOOCs and the european experienceMOOCs and the european experience
MOOCs and the european experienceEADTU
 
10 Ways to Use an Enterprise Social Network for Social Learning
10 Ways to Use an Enterprise Social Network for Social Learning10 Ways to Use an Enterprise Social Network for Social Learning
10 Ways to Use an Enterprise Social Network for Social LearningJane Hart
 
How MOOC learning reaches students through TPD
How MOOC learning reaches students through TPDHow MOOC learning reaches students through TPD
How MOOC learning reaches students through TPDVance Stevens
 
Pedagogy of MOOCs
Pedagogy of MOOCsPedagogy of MOOCs
Pedagogy of MOOCsPaul_Stacey
 
10 ideas to work and learn smarter
10 ideas to work and learn smarter10 ideas to work and learn smarter
10 ideas to work and learn smarterJane Hart
 
From "Command & Control" to "Encourage & Engage"
From "Command & Control" to "Encourage & Engage" From "Command & Control" to "Encourage & Engage"
From "Command & Control" to "Encourage & Engage" Jane Hart
 
European mooc strategies: strength in diversity
European mooc strategies: strength in diversityEuropean mooc strategies: strength in diversity
European mooc strategies: strength in diversityEADTU
 
Understanding Social Learning in the Workplace
Understanding Social Learning in the WorkplaceUnderstanding Social Learning in the Workplace
Understanding Social Learning in the WorkplaceJane Hart
 
A pedagogical perspective on MOOCs: What are the implications for learning an...
A pedagogical perspective on MOOCs: What are the implications for learning an...A pedagogical perspective on MOOCs: What are the implications for learning an...
A pedagogical perspective on MOOCs: What are the implications for learning an...scil CH
 
LSG Webinar: Next generation learning practices in the age of knowledge shari...
LSG Webinar: Next generation learning practices in the age of knowledge shari...LSG Webinar: Next generation learning practices in the age of knowledge shari...
LSG Webinar: Next generation learning practices in the age of knowledge shari...Jane Hart
 
Is Open Education a Revolution or are MOOCs only marketing instruments?
Is Open Education a Revolution or are MOOCs only marketing instruments?Is Open Education a Revolution or are MOOCs only marketing instruments?
Is Open Education a Revolution or are MOOCs only marketing instruments?Open Education Consortium
 
Social Learning Revolution
Social Learning RevolutionSocial Learning Revolution
Social Learning RevolutionJane Hart
 
Learning in the Modern Workplace
Learning in the Modern WorkplaceLearning in the Modern Workplace
Learning in the Modern WorkplaceJane Hart
 
Using Social Media2
Using Social Media2Using Social Media2
Using Social Media2Jane Hart
 

What's hot (20)

Social Learning: the changing face of workplace learning
Social Learning: the changing face of workplace learningSocial Learning: the changing face of workplace learning
Social Learning: the changing face of workplace learning
 
Open Bades Action Lab
Open Bades Action Lab Open Bades Action Lab
Open Bades Action Lab
 
MOOCs, Automation, Artificial Intelligence and Pedagogical Agents
MOOCs, Automation, Artificial Intelligence and Pedagogical AgentsMOOCs, Automation, Artificial Intelligence and Pedagogical Agents
MOOCs, Automation, Artificial Intelligence and Pedagogical Agents
 
Allgemeine Einführung zu Microdegrees und Badges
Allgemeine Einführung zu Microdegrees und BadgesAllgemeine Einführung zu Microdegrees und Badges
Allgemeine Einführung zu Microdegrees und Badges
 
MOOCs and the european experience
MOOCs and the european experienceMOOCs and the european experience
MOOCs and the european experience
 
10 Ways to Use an Enterprise Social Network for Social Learning
10 Ways to Use an Enterprise Social Network for Social Learning10 Ways to Use an Enterprise Social Network for Social Learning
10 Ways to Use an Enterprise Social Network for Social Learning
 
How MOOC learning reaches students through TPD
How MOOC learning reaches students through TPDHow MOOC learning reaches students through TPD
How MOOC learning reaches students through TPD
 
Pedagogy of MOOCs
Pedagogy of MOOCsPedagogy of MOOCs
Pedagogy of MOOCs
 
10 ideas to work and learn smarter
10 ideas to work and learn smarter10 ideas to work and learn smarter
10 ideas to work and learn smarter
 
From "Command & Control" to "Encourage & Engage"
From "Command & Control" to "Encourage & Engage" From "Command & Control" to "Encourage & Engage"
From "Command & Control" to "Encourage & Engage"
 
MOOC presentation
MOOC presentationMOOC presentation
MOOC presentation
 
European mooc strategies: strength in diversity
European mooc strategies: strength in diversityEuropean mooc strategies: strength in diversity
European mooc strategies: strength in diversity
 
Understanding Social Learning in the Workplace
Understanding Social Learning in the WorkplaceUnderstanding Social Learning in the Workplace
Understanding Social Learning in the Workplace
 
A pedagogical perspective on MOOCs: What are the implications for learning an...
A pedagogical perspective on MOOCs: What are the implications for learning an...A pedagogical perspective on MOOCs: What are the implications for learning an...
A pedagogical perspective on MOOCs: What are the implications for learning an...
 
Open Innovation in Action
Open Innovation in ActionOpen Innovation in Action
Open Innovation in Action
 
LSG Webinar: Next generation learning practices in the age of knowledge shari...
LSG Webinar: Next generation learning practices in the age of knowledge shari...LSG Webinar: Next generation learning practices in the age of knowledge shari...
LSG Webinar: Next generation learning practices in the age of knowledge shari...
 
Is Open Education a Revolution or are MOOCs only marketing instruments?
Is Open Education a Revolution or are MOOCs only marketing instruments?Is Open Education a Revolution or are MOOCs only marketing instruments?
Is Open Education a Revolution or are MOOCs only marketing instruments?
 
Social Learning Revolution
Social Learning RevolutionSocial Learning Revolution
Social Learning Revolution
 
Learning in the Modern Workplace
Learning in the Modern WorkplaceLearning in the Modern Workplace
Learning in the Modern Workplace
 
Using Social Media2
Using Social Media2Using Social Media2
Using Social Media2
 

Viewers also liked

PlanDo Emerging Trends June 2015
PlanDo Emerging Trends June 2015PlanDo Emerging Trends June 2015
PlanDo Emerging Trends June 2015Anne Moore
 
Community Management: Building a Learning Organization
Community Management: Building a Learning OrganizationCommunity Management: Building a Learning Organization
Community Management: Building a Learning OrganizationSahana Chattopadhyay
 
Rodízio de atendimento 8 a1mm
Rodízio de atendimento 8 a1mmRodízio de atendimento 8 a1mm
Rodízio de atendimento 8 a1mmpablonaba
 
ZCT - Trustworthy Autonomous Transactions (Sprint Deck 1)
ZCT - Trustworthy Autonomous Transactions (Sprint Deck 1)ZCT - Trustworthy Autonomous Transactions (Sprint Deck 1)
ZCT - Trustworthy Autonomous Transactions (Sprint Deck 1)Johanan Ottensooser
 
Safe Battery Handling
Safe Battery HandlingSafe Battery Handling
Safe Battery HandlingRahul Ahuja
 
"Silos Support Farmers, Not the Learning Ecosystem" By Susan Meek- Serious Pl...
"Silos Support Farmers, Not the Learning Ecosystem" By Susan Meek- Serious Pl..."Silos Support Farmers, Not the Learning Ecosystem" By Susan Meek- Serious Pl...
"Silos Support Farmers, Not the Learning Ecosystem" By Susan Meek- Serious Pl...SeriousGamesAssoc
 
Wearable Experience for Knowledge-Intensive Training WEKIT lecture
Wearable Experience for Knowledge-Intensive Training WEKIT lectureWearable Experience for Knowledge-Intensive Training WEKIT lecture
Wearable Experience for Knowledge-Intensive Training WEKIT lectureMikhail Fominykh
 
Digipak Conventions
Digipak ConventionsDigipak Conventions
Digipak ConventionsKatie Hughes
 
The Changing Face of Instructional Design: Modern Workplace Learning
The Changing Face of Instructional Design: Modern Workplace LearningThe Changing Face of Instructional Design: Modern Workplace Learning
The Changing Face of Instructional Design: Modern Workplace LearningSahana Chattopadhyay
 
S begg’s /certified fixed orthodontic courses by Indian dental academy
S begg’s  /certified fixed orthodontic courses by Indian dental academy S begg’s  /certified fixed orthodontic courses by Indian dental academy
S begg’s /certified fixed orthodontic courses by Indian dental academy Indian dental academy
 

Viewers also liked (20)

PlanDo Emerging Trends June 2015
PlanDo Emerging Trends June 2015PlanDo Emerging Trends June 2015
PlanDo Emerging Trends June 2015
 
L&d in the workplace today
L&d in the workplace todayL&d in the workplace today
L&d in the workplace today
 
Community Management: Building a Learning Organization
Community Management: Building a Learning OrganizationCommunity Management: Building a Learning Organization
Community Management: Building a Learning Organization
 
Rodízio de atendimento 8 a1mm
Rodízio de atendimento 8 a1mmRodízio de atendimento 8 a1mm
Rodízio de atendimento 8 a1mm
 
3 twitter tips
3 twitter tips3 twitter tips
3 twitter tips
 
Tasting a Digital Tomorrow - Talk on Social Commerce
Tasting a Digital Tomorrow - Talk on Social CommerceTasting a Digital Tomorrow - Talk on Social Commerce
Tasting a Digital Tomorrow - Talk on Social Commerce
 
ZCT - Trustworthy Autonomous Transactions (Sprint Deck 1)
ZCT - Trustworthy Autonomous Transactions (Sprint Deck 1)ZCT - Trustworthy Autonomous Transactions (Sprint Deck 1)
ZCT - Trustworthy Autonomous Transactions (Sprint Deck 1)
 
Automotive battery
Automotive batteryAutomotive battery
Automotive battery
 
Safe Battery Handling
Safe Battery HandlingSafe Battery Handling
Safe Battery Handling
 
Introdução a-semiologia-i
Introdução a-semiologia-iIntrodução a-semiologia-i
Introdução a-semiologia-i
 
"Silos Support Farmers, Not the Learning Ecosystem" By Susan Meek- Serious Pl...
"Silos Support Farmers, Not the Learning Ecosystem" By Susan Meek- Serious Pl..."Silos Support Farmers, Not the Learning Ecosystem" By Susan Meek- Serious Pl...
"Silos Support Farmers, Not the Learning Ecosystem" By Susan Meek- Serious Pl...
 
Wearable Experience for Knowledge-Intensive Training WEKIT lecture
Wearable Experience for Knowledge-Intensive Training WEKIT lectureWearable Experience for Knowledge-Intensive Training WEKIT lecture
Wearable Experience for Knowledge-Intensive Training WEKIT lecture
 
Kamedanized begg technique
Kamedanized begg techniqueKamedanized begg technique
Kamedanized begg technique
 
Digipak Conventions
Digipak ConventionsDigipak Conventions
Digipak Conventions
 
осінь із рваного паперу
осінь із рваного  паперуосінь із рваного  паперу
осінь із рваного паперу
 
Робота АСУМУ Пинчук
Робота АСУМУ ПинчукРобота АСУМУ Пинчук
Робота АСУМУ Пинчук
 
виховна робота
виховна роботавиховна робота
виховна робота
 
2017 miscellaneous tax_resolution
2017 miscellaneous tax_resolution2017 miscellaneous tax_resolution
2017 miscellaneous tax_resolution
 
The Changing Face of Instructional Design: Modern Workplace Learning
The Changing Face of Instructional Design: Modern Workplace LearningThe Changing Face of Instructional Design: Modern Workplace Learning
The Changing Face of Instructional Design: Modern Workplace Learning
 
S begg’s /certified fixed orthodontic courses by Indian dental academy
S begg’s  /certified fixed orthodontic courses by Indian dental academy S begg’s  /certified fixed orthodontic courses by Indian dental academy
S begg’s /certified fixed orthodontic courses by Indian dental academy
 

Similar to L&D Re-Imagined for the 21st Century Workplace

Social learning networks
Social learning networksSocial learning networks
Social learning networksCedricBo
 
Managing Interactions for Knowledge Creation and Sharing_Materi Pelatihan "KN...
Managing Interactions for Knowledge Creation and Sharing_Materi Pelatihan "KN...Managing Interactions for Knowledge Creation and Sharing_Materi Pelatihan "KN...
Managing Interactions for Knowledge Creation and Sharing_Materi Pelatihan "KN...Kanaidi ken
 
Modern Workplace Learning_Paradigms and Design
Modern Workplace Learning_Paradigms and DesignModern Workplace Learning_Paradigms and Design
Modern Workplace Learning_Paradigms and DesignSahana Chattopadhyay
 
ICS Learn CIPD L&D conference Presentation 2016
ICS Learn CIPD L&D conference Presentation 2016ICS Learn CIPD L&D conference Presentation 2016
ICS Learn CIPD L&D conference Presentation 2016ICS Learn
 
Digital Business Intro.pptx
Digital Business Intro.pptxDigital Business Intro.pptx
Digital Business Intro.pptxLisa Harris
 
Digital Business Introduction
Digital Business IntroductionDigital Business Introduction
Digital Business IntroductionLisa Harris
 
Digital Business Intro.pptx
Digital Business Intro.pptxDigital Business Intro.pptx
Digital Business Intro.pptxLisa Harris
 
management of change and development
management of change and developmentmanagement of change and development
management of change and developmentchumantrakali
 
Wellington loop pt 1
Wellington loop   pt 1Wellington loop   pt 1
Wellington loop pt 1Derek Wenmoth
 
Personal Productivity Grid
Personal Productivity GridPersonal Productivity Grid
Personal Productivity GridJeroen Spierings
 
Cultivating knowledge through co ps may 2010
Cultivating knowledge through co ps   may 2010Cultivating knowledge through co ps   may 2010
Cultivating knowledge through co ps may 2010Departament de Justicia
 
CORE Ten Trends 2020
CORE Ten Trends 2020 CORE Ten Trends 2020
CORE Ten Trends 2020 Derek Wenmoth
 
Leading and Learning in 21st Century Schools
Leading and Learning in 21st Century SchoolsLeading and Learning in 21st Century Schools
Leading and Learning in 21st Century SchoolsSheryl Nussbaum-Beach
 
Infusionsoft Socially Enabled Internal Communication Proposal
Infusionsoft Socially Enabled Internal Communication ProposalInfusionsoft Socially Enabled Internal Communication Proposal
Infusionsoft Socially Enabled Internal Communication ProposalKimberle Morrison
 
The Role of Learning Technology in Adult Learning and Organization Development
The Role of Learning Technology in Adult Learning and Organization DevelopmentThe Role of Learning Technology in Adult Learning and Organization Development
The Role of Learning Technology in Adult Learning and Organization DevelopmentCandace Chou
 
The Role of Learning Technology in Adult Learning and Organization Development
The Role of Learning Technology in Adult Learning and Organization DevelopmentThe Role of Learning Technology in Adult Learning and Organization Development
The Role of Learning Technology in Adult Learning and Organization DevelopmentCandace Chou
 
Adapting to complexity - critical practices for human networks
Adapting to complexity - critical practices for human networksAdapting to complexity - critical practices for human networks
Adapting to complexity - critical practices for human networksCatherine Shinners
 

Similar to L&D Re-Imagined for the 21st Century Workplace (20)

Social learning networks
Social learning networksSocial learning networks
Social learning networks
 
Managing Interactions for Knowledge Creation and Sharing_Materi Pelatihan "KN...
Managing Interactions for Knowledge Creation and Sharing_Materi Pelatihan "KN...Managing Interactions for Knowledge Creation and Sharing_Materi Pelatihan "KN...
Managing Interactions for Knowledge Creation and Sharing_Materi Pelatihan "KN...
 
Modern Workplace Learning_Paradigms and Design
Modern Workplace Learning_Paradigms and DesignModern Workplace Learning_Paradigms and Design
Modern Workplace Learning_Paradigms and Design
 
ICS Learn CIPD L&D conference Presentation 2016
ICS Learn CIPD L&D conference Presentation 2016ICS Learn CIPD L&D conference Presentation 2016
ICS Learn CIPD L&D conference Presentation 2016
 
Digital Business Intro.pptx
Digital Business Intro.pptxDigital Business Intro.pptx
Digital Business Intro.pptx
 
Digital Business Introduction
Digital Business IntroductionDigital Business Introduction
Digital Business Introduction
 
Digital Business Intro.pptx
Digital Business Intro.pptxDigital Business Intro.pptx
Digital Business Intro.pptx
 
management of change and development
management of change and developmentmanagement of change and development
management of change and development
 
Wellington loop pt 1
Wellington loop   pt 1Wellington loop   pt 1
Wellington loop pt 1
 
Personal Productivity Grid
Personal Productivity GridPersonal Productivity Grid
Personal Productivity Grid
 
Cultivating knowledge through co ps may 2010
Cultivating knowledge through co ps   may 2010Cultivating knowledge through co ps   may 2010
Cultivating knowledge through co ps may 2010
 
CORE Ten Trends 2020
CORE Ten Trends 2020 CORE Ten Trends 2020
CORE Ten Trends 2020
 
Driving Digital Change
Driving Digital ChangeDriving Digital Change
Driving Digital Change
 
Leading and Learning in 21st Century Schools
Leading and Learning in 21st Century SchoolsLeading and Learning in 21st Century Schools
Leading and Learning in 21st Century Schools
 
Seek sense share - digital change agent - Virginia Power
Seek sense share - digital change agent - Virginia PowerSeek sense share - digital change agent - Virginia Power
Seek sense share - digital change agent - Virginia Power
 
Infusionsoft Socially Enabled Internal Communication Proposal
Infusionsoft Socially Enabled Internal Communication ProposalInfusionsoft Socially Enabled Internal Communication Proposal
Infusionsoft Socially Enabled Internal Communication Proposal
 
Connected learning isummit
Connected learning isummitConnected learning isummit
Connected learning isummit
 
The Role of Learning Technology in Adult Learning and Organization Development
The Role of Learning Technology in Adult Learning and Organization DevelopmentThe Role of Learning Technology in Adult Learning and Organization Development
The Role of Learning Technology in Adult Learning and Organization Development
 
The Role of Learning Technology in Adult Learning and Organization Development
The Role of Learning Technology in Adult Learning and Organization DevelopmentThe Role of Learning Technology in Adult Learning and Organization Development
The Role of Learning Technology in Adult Learning and Organization Development
 
Adapting to complexity - critical practices for human networks
Adapting to complexity - critical practices for human networksAdapting to complexity - critical practices for human networks
Adapting to complexity - critical practices for human networks
 

More from Sahana Chattopadhyay

Working Out Loud - Building Communities
Working Out Loud - Building CommunitiesWorking Out Loud - Building Communities
Working Out Loud - Building CommunitiesSahana Chattopadhyay
 
E2.0 Boston Workshop On Community Management 101
E2.0 Boston Workshop On Community Management 101E2.0 Boston Workshop On Community Management 101
E2.0 Boston Workshop On Community Management 101Sahana Chattopadhyay
 
Balancing SME-Speak with Learner Needs | Designing for Just Enough Information
Balancing SME-Speak with Learner Needs | Designing for Just Enough Information Balancing SME-Speak with Learner Needs | Designing for Just Enough Information
Balancing SME-Speak with Learner Needs | Designing for Just Enough Information Sahana Chattopadhyay
 
Disciplined Collaboration or Collaborating for Results
Disciplined Collaboration or Collaborating for ResultsDisciplined Collaboration or Collaborating for Results
Disciplined Collaboration or Collaborating for ResultsSahana Chattopadhyay
 

More from Sahana Chattopadhyay (8)

Coursera futuremanagement 2016
Coursera futuremanagement 2016Coursera futuremanagement 2016
Coursera futuremanagement 2016
 
Certificate
CertificateCertificate
Certificate
 
Working Out Loud - Building Communities
Working Out Loud - Building CommunitiesWorking Out Loud - Building Communities
Working Out Loud - Building Communities
 
E2.0 Boston Workshop On Community Management 101
E2.0 Boston Workshop On Community Management 101E2.0 Boston Workshop On Community Management 101
E2.0 Boston Workshop On Community Management 101
 
Top25Influencers2015
Top25Influencers2015Top25Influencers2015
Top25Influencers2015
 
Coursera futuremanagement 2015
Coursera futuremanagement 2015Coursera futuremanagement 2015
Coursera futuremanagement 2015
 
Balancing SME-Speak with Learner Needs | Designing for Just Enough Information
Balancing SME-Speak with Learner Needs | Designing for Just Enough Information Balancing SME-Speak with Learner Needs | Designing for Just Enough Information
Balancing SME-Speak with Learner Needs | Designing for Just Enough Information
 
Disciplined Collaboration or Collaborating for Results
Disciplined Collaboration or Collaborating for ResultsDisciplined Collaboration or Collaborating for Results
Disciplined Collaboration or Collaborating for Results
 

Recently uploaded

Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access
 
NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023Steve Rader
 
PDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdfPDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdfHajeJanKamps
 
Data skills for Agile Teams- Killing story points
Data skills for Agile Teams- Killing story pointsData skills for Agile Teams- Killing story points
Data skills for Agile Teams- Killing story pointsyasinnathani
 
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for BusinessQ2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for BusinessAPCO
 
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)tazeenaila12
 
Entrepreneurship & organisations: influences and organizations
Entrepreneurship & organisations: influences and organizationsEntrepreneurship & organisations: influences and organizations
Entrepreneurship & organisations: influences and organizationsP&CO
 
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...IMARC Group
 
Graham and Doddsville - Issue 1 - Winter 2006 (1).pdf
Graham and Doddsville - Issue 1 - Winter 2006 (1).pdfGraham and Doddsville - Issue 1 - Winter 2006 (1).pdf
Graham and Doddsville - Issue 1 - Winter 2006 (1).pdfAnhNguyen97152
 
Plano de marketing- inglês em formato ppt
Plano de marketing- inglês  em formato pptPlano de marketing- inglês  em formato ppt
Plano de marketing- inglês em formato pptElizangelaSoaresdaCo
 
Building Your Personal Brand on LinkedIn - Expert Planet- 2024
 Building Your Personal Brand on LinkedIn - Expert Planet-  2024 Building Your Personal Brand on LinkedIn - Expert Planet-  2024
Building Your Personal Brand on LinkedIn - Expert Planet- 2024Stephan Koning
 
Live-Streaming in the Music Industry Webinar
Live-Streaming in the Music Industry WebinarLive-Streaming in the Music Industry Webinar
Live-Streaming in the Music Industry WebinarNathanielSchmuck
 
Slicing Work on Business Agility Meetup Berlin
Slicing Work on Business Agility Meetup BerlinSlicing Work on Business Agility Meetup Berlin
Slicing Work on Business Agility Meetup BerlinAnton Skornyakov
 
7movierulz.uk
7movierulz.uk7movierulz.uk
7movierulz.ukaroemirsr
 
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John MeulemansBCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John MeulemansBBPMedia1
 
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...AustraliaChapterIIBA
 
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptx
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptxHELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptx
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptxHelene Heckrotte
 
Developing Coaching Skills: Mine, Yours, Ours
Developing Coaching Skills: Mine, Yours, OursDeveloping Coaching Skills: Mine, Yours, Ours
Developing Coaching Skills: Mine, Yours, OursKaiNexus
 

Recently uploaded (20)

Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024
 
NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023
 
PDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdfPDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdf
 
Data skills for Agile Teams- Killing story points
Data skills for Agile Teams- Killing story pointsData skills for Agile Teams- Killing story points
Data skills for Agile Teams- Killing story points
 
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for BusinessQ2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
 
WAM Corporate Presentation Mar 25 2024.pdf
WAM Corporate Presentation Mar 25 2024.pdfWAM Corporate Presentation Mar 25 2024.pdf
WAM Corporate Presentation Mar 25 2024.pdf
 
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
 
Entrepreneurship & organisations: influences and organizations
Entrepreneurship & organisations: influences and organizationsEntrepreneurship & organisations: influences and organizations
Entrepreneurship & organisations: influences and organizations
 
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
 
Graham and Doddsville - Issue 1 - Winter 2006 (1).pdf
Graham and Doddsville - Issue 1 - Winter 2006 (1).pdfGraham and Doddsville - Issue 1 - Winter 2006 (1).pdf
Graham and Doddsville - Issue 1 - Winter 2006 (1).pdf
 
Plano de marketing- inglês em formato ppt
Plano de marketing- inglês  em formato pptPlano de marketing- inglês  em formato ppt
Plano de marketing- inglês em formato ppt
 
Investment Opportunity for Thailand's Automotive & EV Industries
Investment Opportunity for Thailand's Automotive & EV IndustriesInvestment Opportunity for Thailand's Automotive & EV Industries
Investment Opportunity for Thailand's Automotive & EV Industries
 
Building Your Personal Brand on LinkedIn - Expert Planet- 2024
 Building Your Personal Brand on LinkedIn - Expert Planet-  2024 Building Your Personal Brand on LinkedIn - Expert Planet-  2024
Building Your Personal Brand on LinkedIn - Expert Planet- 2024
 
Live-Streaming in the Music Industry Webinar
Live-Streaming in the Music Industry WebinarLive-Streaming in the Music Industry Webinar
Live-Streaming in the Music Industry Webinar
 
Slicing Work on Business Agility Meetup Berlin
Slicing Work on Business Agility Meetup BerlinSlicing Work on Business Agility Meetup Berlin
Slicing Work on Business Agility Meetup Berlin
 
7movierulz.uk
7movierulz.uk7movierulz.uk
7movierulz.uk
 
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John MeulemansBCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
 
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
 
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptx
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptxHELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptx
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptx
 
Developing Coaching Skills: Mine, Yours, Ours
Developing Coaching Skills: Mine, Yours, OursDeveloping Coaching Skills: Mine, Yours, Ours
Developing Coaching Skills: Mine, Yours, Ours
 

L&D Re-Imagined for the 21st Century Workplace

  • 2. The Shifts Ref: The Shift by Dr. Lynda Gratton The force of technology The force of globalization The force of demography and longevity The force of society The force of energy resources
  • 3. The Impact Globally connected workers and organizations Fixed workplace gives way to “work from anywhere” Technology replaces simple and complicated jobs Power of social, local and mobile felt in all spheres Emerging economies enter the workforce Five generations work side by side with baby boomers on the verge of retiring “Jobs for life” replaced by “life of jobs” Economy of individuals on the rise Hierarchy and bureaucracy lose effectiveness; wirearchyand networked orgs enter Mega organizations and micro- entrepreneurs coexist Working lifespan increases; need for re- skilling rise
  • 4. Rise of the Collaborative Economy Pace of change will “enforce” collaboration The connected web will “enable” collaboration Professional and personal development will “require” collaboration Different generations in the workforce will “enrich” collaboration Diversity of thought, opinions, knowledge, worldview and experience will lead to “innovation” through collaboration L&D will have to don different hats and “facilitate” collaboration
  • 5. We Need New Skills Ref: http://www.c4lpt.co.uk/blog/2014/11/28/futureproof-your-career-infographic/ Sense-Making Social Intelligence Novel and Adaptive thinking Cross-Cultural Competency Transdisciplinarity Design Mindset Cognitive Load Management Virtual Collaboration
  • 6. To Meet the Future… Deal with the Change Facilitate self- driven learning Enable Personal Knowledge Management Leverage technology -social and mobile -to reach distributed workforce Make learning a part of the workflow -on demand and autonomous Be culturally aware and sensitive to diversity Be well versed in the new ways of learning
  • 7. Current Biases & Challenges Perceived as “training” provider Unversed in the various disruptive technology and trends Unfamiliar with crucial business decisions and strategies Lacking in deep expertise in core areas Not seen as critical to business survival
  • 8. L&D’s Roles –Some New, Some Old Social & Informal Learning Evangelist •Will enable workers to take control of their own learning •Will help them and team to build their PLN and PKM Community Manager •Will facilitate collaboration across groups on ESNs, enable community building, provide curated content Business & Data Analyst •Will focus on trends and patterns based on data analysis •Will map business requirement and data to craft impactful strategies Technology Enabler •Will help users and team members to use the latest tech for learning, collaboration, and communication Performance Consultant •Will liaise with business stakeholders to design learning ecosystems based on business matrices Learning Management •Will take care of program / project management, learning evaluation, stakeholder management, supplier management for the formal programs Learning Delivery •Will carry out tasks like facilitation / presentation of learning events for the in-class or virtual sessions, where needed Learning Design •Will conduct needs analysis, design principles, structure learning events for different delivery channels
  • 9. Workplace Learning Re-imagined Wearable Personal Mobile Social L&D must understand the impact of each of these factors on: •user behavior •organizational identity •learning design & access •communication protocol •collaboration and social learning skills
  • 10. What do Users Want? Autonomy Micro- Bytes Continuous On Demand Social Anytime, on Any Device
  • 11. How are people solving their problems? Asking their networks Collaborating and participating in online communities Googling Taking a MOOC Sharing Working out loud On the job
  • 12. From Training to Communities 1.There are no users, learners, or managers of learning. Only adults doing their work. 2.Working adults will make the best use of all available resources to connect, collaborate and cooperate and build communities of practices. 3.Communities, conversations, and colleagues connected via mobile devices, social tools, and the web will be the keys to learning. 4.L&D will transform organizations to become “social” organizationsby facilitating PKM and community management. 5.Social is NOT a set of tools. Social is a set of behaviors embracing transparency, collaboration, sharing, fearless mistakes, experimentation, and edge work.
  • 13. Making the Shift… Bring formal learning to the Enterprise Social Network (ESN) to: •Let the conversations and context build around formal courses •Provide users with the choice of moving back and forth across the learning continuum Encourage Working Out Loud to: •Builds sense-making skills •Foster practice of sharing •Facilitate recording of work process and tacit knowledge capture Build Communities of Practices to: •Enable distributed workforce to learn from each other and contribute •To facilitate diverse thinking and dialogue •Remove silos from within the organization Enable the building of Personal Learning Network (PLN) and Personal Knowledge Management (PKM) to: •Build self-driven learning skills •Build a learning organization
  • 14. A Learning Ecosystem -Continuum
  • 15. Keep it Going! Change Management •Onboarding •Enabling •Support Content Management •Aggregate •Curate •Connect Community Management •Governance •Facilitation •User experience Start Build Grow
  • 16. Can L&D Do it Alone? NO… Involvement with and from business –CEO, CFO, COO… Learning to be seen to be of strategic importance and critical to organizational survival An environment that supports sharing, collaboration, mistakes Direct participation and behavior modeling from leaders –CEO, CFO, COO… Integration with HR throughout –from workforce planning, recruiting, performance management, leadership development…
  • 17. Cost of Not Making the Shift Distributed workforce will lack connection and one-ness with the org Siloedorganization Reinvention of the wheel will continue Operational Inefficiencies Diverse thoughts and ideas will be lost through lack of conversation and connect Loss of Innovation Attrition, retirement, siloedpockets –all lead to the loss of tacit knowledge so critical to organization success Loss of tacit knowledge Smart knowledge workers leave for orgs where scope for learning and mastery are higher Loss of talent Outside of “norm” requires collaboration and crowdsourcing of ideas and solutions Exception handling becomes difficult Without the influence of diverse thinking, old processes and hierarchical thinking continue to exist Stagnation
  • 20. Thank You! Let’s keep collaborating and sharing and learning…