2. Correct Answer:
• First Attempt - 3 points
• Second Attempt - 2 points
• Third Attempt - 1 point
3. 1. SIPOC diagram is employed in
which phase of DMAIC methodology
Control
Define
Measure
Analyse
Improve
4. 2. A Belt has used the 5S approach of Lean to set up a
control method with frequently used tools organized
as shown in this graphic. The Belt has applied the
______________ principle of 5S.
Stabilize
Sort
Sustain
Shine
Standardize
5. 3. When in the process of trying to identify the
Critical X’s one does a(n)_____________ because
frequently it is 20% of the inputs that have an 80%
impact on the output.
FMEA
Pareto
SMED
NP Chart
C Chart
6. 4. Which of the test is a cross functional
business process
Employee induction
Cheque Issuing
Quality testing
New Product Development
None of the above
7. 5. Which of the following helps to convey
where the data is centred
Mean
Median
Range
Both A and B
None of the above
8. 6. Small and medium sized projects are
executed by professionals titled as
Green Belt
Champion
Black belt
Site Champion
Master Black belt
9. 7. The six sigma framework of driving speed or
agility of business is called
Lean
PDAC
DMAIC
Balanced Scorecard
DMADV
10. 8. Which of the following are the examples of
internal failure costs
Inspection and Audits
Defects and Reworks
Warranty and Returns
Purchasing
Accounting
11. 9. The Risk Priority Number (RPN) in FMEA
exercise is derived from
Severity x Occurrence x Detection
Severity x Risk x Detection
Occurrence x Detection x Control
Severity x Detection x Control
Severity x Occurrence x Risk
12. 10. The Voice of Customer is
Number of errors in the process
Control chart with control limits
The Customer’s Specification Limits
Department’s output target
None of the above
13. 11. An improvement process in which a company
measures its performance against that of best-in-class
companies, determines how those companies achieved
their performance levels, and uses the information to
improve its own performance
Benchmarking
Six Sigma
Cause and effect relation
Control Chart
None of the above
14. 12. What is a control limit
Indicates that a process event or measurement is likely to
fall within that limit
Indicates the boundary of the bell curve in a normal
distribution
Indicates that a process event or measurement is likely to
fall outside the limit
Indicates the customer’s desired upper or lower
performance limits
None of the above
15. 13. A pictorial diagram showing possible
process inputs for given output and it is also
called Ishikawa diagram
Scatter Diagram
Random experiment
Cause and Effect Diagram
Standard Deviation
Pareto analysis
16. 14. Which of the following is NOT one of the 8
wastes
Waiting
Skills of people
Inventiveness
Motion waste
Inventory excess
17. 15. There is difference between problem fixing
and problem solving. Fixing a problem eliminates
the symptoms and not necessarily the root cause
18. 16. The main focus of any Continuous
improvement project should be the elimination
of ______
Flexibility
Errors
Defects
Waste
Inventory
19. 17. Small group of workers in the same work
area meet regularly to discuss problems
Quality Circle
Demonstration
Conference
Strike
None of the above
20. 18. A key feature of Kaizen is that
improvements are achieved by making
_______
Many small changes
Large scale investment
Close contact with consultants
Less complicated products
None of the above
21. 19. During Sort of 5S workers focus on what?
Establishing assigned cleaning duties
Eliminating needless tools and equipment from workplace
Ensuring 5S continues to perform
Developing uniformity in facility visual communication
None of the above
22. 20. Standardized color-coding helps visual
communication to do what?
Adds efficiency by appropriately directing personnel
Builds team work amongst personnel
Helps facilities to improve cleanliness
Helps to give facility a new professional look
None of the above
23. 21. Cause-effect diagram is used in
Problem identification
Field visits
Problem analysis
Vendor surveys
Negotiating with unions
24. 22. A motorbike manufacturing plant produces 500 units in two
10-hour shifts. Due to higher demand, they have decided to
operate three 8-hour shifts instead. They are now able to
produce 600 units per day. What has happened to the production?
it has increased by 37.5 units/hr
it has increased by 50 units/shift
it has increased by 20%
it has increased by 9.1%
it has decreased by 8.3%
25. 23. An t-shirt retailer purchases t-shirts at the rate of Rs. 42 per
piece from a wholeseller. The demand of these t-shirts are 1800
per year. What should be the ordering quantity per order, if the
cost per placement of an order is Rs. 16 and inventory carrying
charges per rupee per year is 20 paise
93
78
91
83
62
26. 24. Which of the following is not an
abstract of Six Sigma:
Increased efficiency and quality
Reduced costs
Increased production
Increased profit
None of the above
27. 25. In a certain manufacturing company of
15,000 unit capacity, the number of defects
was 300. Calculate the sigma level of the
company?
5.6
4.3
5.4
4.9
3.6
28. 26. Which of the following is not a
focus of six sigma projects
Improving supplier processes
Cost savings
Customer satisfaction deliverables
Employee labor relations
29. 27. The DMAIC process focuses on
Improving an existing process
Developing ideas for new product lines
Demonstrated proficiency with statistical tools by using
them to generate positive financial benefits
Understanding effectiveness, efficiency and adaptability
None of the above
30. 28. Metric of SIX SIGMA gives an
insight into how many
Defects
Defective
Defects per million opportunity
Defects per unit
None of the above
31. 29. The person who propagated SIX SIGMA
concepts in General Electric Ltd.was
Bob Smith
Jack Welch
Philip Crosby
None of them
32. 30.Pareto Chart is read by the user
to find out
which 20% of the people in a state posses 80% of the wealth
which 20% of the causes contribute towards 80% of the problem
Both of the above
None of the above
33. 31. A ____________________ is used to create
a model of the affect on an output by the
variation in two or more of the inputs.
X-Y Diagram
Correlation Coefficient
Linear Regression
Multiple Regression
34. 32. Quality and the Critical-to-Quality
(CTQ’s) are both subjective terms that
are defined by the _______________.
Customer
Management team
Line Supervisor
Design team
35. 33. The relationship matrix in QFD shows whether
the final technical requirements
adequately address the customer requirements
36. 34. QFD is the way to
Develop product specs
Fix typing errors
Fix sampling plans
Conduct quality circle meetings
37. 35. The quantity sigma (s) indicates
Dispersion in the data
Trend in the process
Lack of attention by workers
Average
Range