5. Objective of the Studies
To identify the compensation policies of First Security Islami Bank
Ltd.
To evaluate the employees job satisfaction level of First Security
Islami Bank Ltd.
To know the reasons behind the job dissatisfaction of the employees
To identify the factors which influence the job satisfaction of
employees
To identify the factors which improves the satisfaction level of the
employees
6. Methodology
Primary Data
Face to face interview
Questionnaire survey
Secondary Data
Bank website
Books
Related journals
7. Limitation of the Studies
There are different departments for this reason, it is difficult to
collect information of all the departments within a short period of
time.
Lack availability of data sources.
Up-to-date information was not available.
The bank officer is very busy with their jobs, which lead a little time
to consult with me.
8. Company Overview
First Security Islami Bank Ltd.
Types of Bank Commercial Bank (Private)
Established August 29, 1999
Head Office Gulshan-1, Dhaka-1212
Branches 132 branches 43 districts
Employees Around 3200
Products A wide range of depository, loan and card
products.
Website www.fsiblbd.com
10. Mission
To contribute to the socio-economic development of the country.
To attain the highest level of satisfaction through the extension of services
by dedicated and motivated professionals.
To maintain continuous growth of market share by ensuring quality.
To ensure ethics and transparency in all levels.
To ensure sustainable growth and establish full value of the honorable
shareholders and above all, to contribute effectively to the national
economy
11. Vision
To be the premier financial institution in the country by providing high
quality products and services backed by latest technology and a team
of highly motivated personnel to deliver excellence in Banking.
13. 1. I am satisfied with the level of pay I receive
Pay Receive
Frequency Percent Valid Percent
Cumulative
Percent
Valid
Neutral 4 10.0 10.0 10.0
Agree 35 87.5 87.5 97.5
Strongly Agree 1 2.5 2.5 100.0
Total 40 100.0 100.0
Interpretation:
From the above figure, I can observe that 87.5% employees are agree, 10% employees natural and
2.5% employees are strongly agree.
14. 2. My pay matches with my job performance
Pay Match
Frequency Percent Valid Percent Cumulative
Percent
Valid
Disagree 3 7.5 7.5 7.5
Neutral 11 27.5 27.5 35.0
Agree 26 65.0 65.0 100.0
Total 40 100.0 100.0
Interpretation:
From the above figure, I can observe that 65% employees are agree, 27.5% employees natural and
7.5% employees are disagree.
15. 3. I feel I am adequately paid compared to my
colleagues at other companies
Compare
Frequency Percent Valid Percent Cumulative
Percent
Valid
Disagree 8 20.0 20.0 20.0
Neutral 11 27.5 27.5 47.5
Agree 21 52.5 52.5 100.0
Total 40 100.0 100.0
Interpretation:
From the above figure, I can observe that 52.5% employees are agree, 27.5% employees natural and
20% employees are strongly agree.
16. 4. I think the benefits offered by the Company
meet my needs
Benefits Needs
Frequency Percent Valid Percent Cumulative
Percent
Valid
Disagree 5 12.5 12.5 12.5
Neutral 10 25.0 25.0 37.5
Agree 25 62.5 62.5 100.0
Total 40 100.0 100.0
Interpretation:
From the above figure, I can observe that 62.5% employees are agree, 25% employees natural and
12.5% employees are disagree.
17. 5. The Company offers a comprehensive benefits
package
Benefits Package
Frequency Percent Valid Percent Cumulative
Percent
Valid
Disagree 6 15.0 15.0 15.0
Neutral 18 45.0 45.0 60.0
Agree 15 37.5 37.5 97.5
Strongly
Agree 1 2.5 2.5 100.0
Total 40 100.0 100.0
Interpretation:
From the above figure, I can observe that 45% employees are natural, 37.5% employees agree, 2.5%
employees strongly agree and 15% employees are disagree.
18. 6. The company offers better benefits than
other companies
Better Benefits
Frequency Percent Valid Percent Cumulative
Percent
Valid
Disagree 12 30.0 30.0 30.0
Neutral 14 35.0 35.0 65.0
Agree 14 35.0 35.0 100.0
Total 40 100.0 100.0
Interpretation:
From the above figure, I can observe that 35% employees are agree, 35% employees natural and
30% employees are disagree.
19. 7. I am satisfied with retirement benefits
Retirement Benefits
Frequency Percent Valid Percent Cumulative
Percent
Valid
Disagree 13 32.5 32.5 32.5
Neutral 15 37.5 37.5 70.0
Agree 12 30.0 30.0 100.0
Total 40 100.0 100.0
Interpretation:
From the above figure, I can observe that 37.5% employees natural, 30% employees are agree and
32.5% employees are disagree.
20. 8. I am satisfied with maternity benefits
Maternity Benefit
Frequency Percent Valid Percent Cumulative
Percent
Valid
Disagree 1 2.5 2.5 2.5
Neutral 14 35.0 35.0 37.5
Agree 24 60.0 60.0 97.5
Strongly
Agree 1 2.5 2.5 100.0
Total 40 100.0 100.0
Interpretation:
From the above figure, I can observe that 60% employees are agree, 35% employees natural, 2.5%
employees strongly agree and 2.5% employees are disagree.
21. 9. I am satisfied with loan benefits
Loan Benefits
Frequency Percent Valid
Percent
Cumulative
Percent
Valid
Strongly
Disagree 4 10.0 10.0 10.0
Disagree 12 30.0 30.0 40.0
Neutral 6 15.0 15.0 55.0
Agree 18 45.0 45.0 100.0
Total 40 100.0 100.0
Interpretation:
From the above figure, I can observe that 45% employees are agree, 15% employees natural and 30%
employees are disagree, 10% employees strongly disagree.
22. 10. I am paid for my spouse/ parents/ children’s
medical treatment bill
Treatment
Frequency Percent Valid
Percent
Cumulative
Percent
Valid
Disagree 2 5.0 5.0 5.0
Neutral 7 17.5 17.5 22.5
Agree 27 67.5 67.5 90.0
Strongly
Agree 4 10.0 10.0 100.0
Total 40 100.0 100.0
Interpretation:
From the above figure, I can observe that 67.5% employees are agree, 17.5% employees natural,
10% employees strongly agree and 5% employees are disagree.
23. 11. I get entertainment leave
Entertainment Leaveo
Frequency Percent Valid
Percent
Cumulative
Percent
Valid
Strongly
Disagree 10 25.0 25.0 25.0
Disagree 20 50.0 50.0 75.0
Neutral 3 7.5 7.5 82.5
Agree 7 17.5 17.5 100.0
Total 40 100.0 100.0
Interpretation:
From the above figure, I can observe that 50% employees are disagree, 25% employees are strongly
disagree, 17.5% employees are agree and 7.5% employees natural.
24. 12. I am satisfied with entertainment leave
(with pay)
Sat. Entertainment Leave
Frequency Percent Valid
Percent
Cumulative
Percent
Valid
Strongly
Disagree 9 22.5 22.5 22.5
Disagree 19 47.5 47.5 70.0
Neutral 5 12.5 12.5 82.5
Agree 7 17.5 17.5 100.0
Total 40 100.0 100.0
Interpretation:
From the above figure, I can observe that 47.5% employees are disagree, 22.5% employees are
strongly disagree, 17.5% employees are agree and 12.5% employees natural.
25. 13. Snacks are provided free of cost
Snacks
Frequency Percent Valid
Percent
Cumulative
Percent
Valid
Strongly
Disagree 3 7.5 7.5 7.5
Disagree 6 15.0 15.0 22.5
Neutral 6 15.0 15.0 37.5
Agree 19 47.5 47.5 85.0
Strongly
Agree 6 15.0 15.0 100.0
Total 40 100.0 100.0
Interpretation:
From the above figure, I can observe that 47% employees are agree, 15% employees natural, 15% employees
strongly agree and 15% employees are disagree, 7.5% employees are strongly disagree.
26. 14. Company offers rewards (commission/performance
bonus/profit sharing) based on performance
Rewards
Frequency Percent Valid
Percent
Cumulative
Percent
Valid
Strongly
Disagree 2 5.0 5.0 5.0
Disagree 6 15.0 15.0 20.0
Neutral 9 22.5 22.5 42.5
Agree 19 47.5 47.5 90.0
Strongly
Agree 4 10.0 10.0 100.0
Total 40 100.0 100.0
Interpretation:
From the above figure, I can observe that 47.5% employees are agree, 22.5% employees natural, 10%
employees are strongly agree, 15% employees disagree and 5% employees are strongly disagree.
27. 15. Performance incentives are clearly linked to
standards and goals
Performance Incentive
Frequency Percent Valid
Percent
Cumulative
Percent
Valid
Strongly
Disagree 3 7.5 7.5 7.5
Disagree 4 10.0 10.0 17.5
Neutral 17 42.5 42.5 60.0
Agree 12 30.0 30.0 90.0
Strongly
Agree 4 10.0 10.0 100.0
Total 40 100.0 100.0
Interpretation:
From the above figure, I can observe that 42.5% employees natural, 30% employees are agree, 10%
employees are strongly agree, 10% employees are disagree and 7.5% employees are strongly
disagree.
28. 16. I am satisfied with increment policy
Increment
Frequency Percent Valid
Percent
Cumulative
Percent
Valid
Disagree 1 2.5 2.5 2.5
Neutral 15 37.5 37.5 40.0
Agree 19 47.5 47.5 87.5
Strongly
Agree 5 12.5 12.5 100.0
Total 40 100.0 100.0
Interpretation:
From the above figure, I can observe that 47.5% employees are agree, 37.5% employees natural,
12.5% employees are strongly agree and 2.5% employees are disagree.
29. 17. Organization arranges Annual picnic/party
free of cost
Picnic
Frequency Percent Valid
Percent
Cumulative
Percent
Valid
Strongly
Disagree 13 32.5 32.5 32.5
Disagree 18 45.0 45.0 77.5
Neutral 4 10.0 10.0 87.5
Agree 5 12.5 12.5 100.0
Total 40 100.0 100.0
Interpretation:
From the above figure, I can observe that 45% employees are disagree, 32.5% employees are
strongly disagree, 12.5% employees are agree and 10% employees natural.
30. 18. I get leave as I need
Get Leave
Frequency Percent Valid
Percent
Cumulative
Percent
Valid
Strongly
Disagree 3 7.5 7.5 7.5
Disagree 6 15.0 15.0 22.5
Neutral 13 32.5 32.5 55.0
Agree 16 40.0 40.0 95.0
Strongly
Agree 2 5.0 5.0 100.0
Total 40 100.0 100.0
Interpretation:
From the above figure, I can observe that 40% employees are agree, 32.5% employees natural, 5%
employees are strongly agree, 15% employees are disagree and 7.5% employees are strongly
disagree.
31. 19. Sick leave days and satisfaction
Sick Leave
Frequency Percent Valid
Percent
Cumulative
Percent
Valid
Strongly
Disagree 2 5.0 5.0 5.0
Disagree 7 17.5 17.5 22.5
Neutral 7 17.5 17.5 40.0
Agree 23 57.5 57.5 97.5
Strongly
Agree 1 2.5 2.5 100.0
Total 40 100.0 100.0
Interpretation:
From the above figure, I can observe that 57.5% employees are agree, 17.5% employees natural, 2.5%
employees are strongly agree and 17.5% employees are disagree, 5% employees are strongly disagree.
32. 20. I am satisfied with gratuity fund facility
Gratuity
Frequency Percent Valid
Percent
Cumulative
Percent
Valid
Strongly
Disagree 1 2.5 2.5 2.5
Disagree 9 22.5 22.5 25.0
Neutral 13 32.5 32.5 57.5
Agree 17 42.5 42.5 100.0
Total 40 100.0 100.0
Interpretation:
From the above figure, I can observe that 42.5% employees are agree, 32.5% employees natural,
22.5% employees are disagree and 2.5% employees are strongly disagree.
33. 21. I am satisfied with provident fund facility
Provident Fund
Frequency Percent Valid Percent Cumulative
Percent
Valid
Disagree 6 15.0 15.0 15.0
Neutral 11 27.5 27.5 42.5
Agree 22 55.0 55.0 97.5
Strongly
Agree 1 2.5 2.5 100.0
Total 40 100.0 100.0
Interpretation:
From the above figure, I can observe that 55% employees are agree, 27.5% employees natural, 2.5%
employees are strongly agree and 15% employees are disagree.
34. 22. I want to stay in my organization
Stay
Frequency Percent Valid
Percent
Cumulative
Percent
Valid
Neutral 6 15.0 15.0 15.0
Agree 28 70.0 70.0 85.0
Strongly
Agree 6 15.0 15.0 100.0
Total 40 100.0 100.0
Interpretation:
From the above figure, I can observe that 70% employees are agree, 15% employees natural, 15%
employees are strongly agree.
35. Findings
87.5% employees are satisfied with their overall compensation
policies
Employees are satisfied with their maternity benefits
Employees are satisfied with loan benefits
70% employees are wanted to stay First Security Islami Bank Ltd.
Employees are not satisfied with their entertainment leave facility
because they have no entertainment leave facility.
36. Recommendations
The compensation should increase so that they can matches their
compensation with their responsibility
They should ensure the overall job security to the employee by a contract
sign.
They should give more attention to personal accomplishment and recognition
of the employee to increase the level of job satisfaction.
They can give attention to the office decoration so that employee can stay
with comfort and relax to work there as a place.
They should give the guidance regarding employee role, responsibility &
authority.
Managers should concern about the facility and demand of junior level of
employee rather than selective officers by removing biasness.
37. Conclusion
As an emerging bank First Security Islami Bank limited is doing a great
and I feel proud to get chance and worked with this bank. I hope that
First Security Islami Bank Ltd will be one of the leading private banks
within few years.