Some of the nation’s leading CRM thought leaders joined together for a lively and entertaining discussion about top marketing and CRM trends and best practices. This presentation is geared for social sector practitioners looking to take top lessons from different industries and apply them to their organization or campus. Tap over 75 years of combined experience on strategies to make customer initiatives successful from these featured thought leaders.
1. Thought Leadership from Social Sector
Masters
Esteban Kolsky
thinkJar
@ekolsky
Paul Greenberg
The 56 Group, LLC
@pgreenbe
Denis Pombriant
Beagle Research Group
@DenisPombriant
2. Safe Harbor
Safe harbor statement under the Private Securities Litigation ReformAct of 1995:
This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize
or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the
forward-looking statements we make.All statements other than statements of historical fact could be deemed forward-looking, including any
projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding
strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or
technology developments and customer contracts or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for
our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate
of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with
completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability
to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our
limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential
factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year
and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are
available on the SEC Filings section of the Investor Information section of our Web site.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and
may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are
currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
3. Celebrating 16 Years of Giving Back
1-1-1 Model
Adopted by
$85M+
Grants
1% Equity
Sharethemodel.org
25K+
Nonprofits & Higher Ed
1% Product
920K+
Service Hours
1% Time
4. Who we are. What we do. How we do it.
A Global Force
for Good
One
Model1% Product 1% Equity 1% Time
Pledge 1%
10 Free
Licenses
Deep
Discounts
Two
Product
Discounts
Three
Areas of
Reinvestment
Innovation Community Grants
Six
Nonprofit
Solutions
Fundraising Programs Engagement
Marketing Big Data Platform
Two
Social
Sectors Nonprofit Higher Ed
$50M+
Grants
920K+
Hours
25K+
Customers
$350M+
Yearly Product
Donations
Starts with
1% Product
Key Takeaway:SFDC is a publicly traded company. Please make your buying decisions only on the products commercially available from Salesforce.com.
Talk Track:
Before I begin, just a word from our lawyers. While the Foundation is a separate entity from salesforce.com as we are a nonprofit organization, we will be talking about salesforce.com’s products. Salesforce.com is a publicly held company and this is our safe harbor statement which if you cannot read, you can find on our website. Any purchasing decisions you make, should be made based on currently available technology.
Key Takeaway:
Salesforce has also been a pioneer with our innovative Philanthropy to go along with our technology model. Our 1-1-1 (equity, time and product) has been successful and adopted by Google, Workday, etc.
ACTION: Provide personal philanthropy activity
Talk Track:
Salesforce has always been about a new technology model with the cloud; a new pay-as-you-go business model; but we've also created a new philanthropic model. This model is a 1-1-1 model where we give 1% of our equity, employees time, and product to non-profits.
Our 1-1-1 model has been so successful that companies like Google, Dropbox, Workday and Yelp have also adopted it.
We’ve given over 680,000 hours of community service, $68 million in grants have come out of the foundation, and 23,000 nonprofits use our products.
Personally, I am involved in… [Insert personal story here]