A typical sales supervisor job description be included elements such as: sales supervisor duties, sales supervisor qualifications, sales supervisor traits, sales supervisor job information, sales supervisor templates, sales supervisor work conditions…

1. sales supervisor job
description
A typical sales supervisor job description be included elements such as: sales
supervisor duties, sales supervisor qualifications, sales supervisor traits, sales
supervisor job information, sales supervisor templates, sales supervisor work
conditions…
Other useful materials for sales supervisor career:
• salesmanagement123.com/23-free-ebooks-for-sales-management
• salesmanagement123.com/126-free-sales-management-forms
• salesmanagement123.com/free-ebooks-top-12-sales-techniques
• salesmanagement123.com/top-84-sales-KPIs
• salesmanagement123.com/top-21-sales-job-descriptions
• salesmanagement123.com/150-sales-interview-questions-and-answers

2. Key duties/responsibilities for sales supervisor
1. Sales Supervisor will work with Store Manager to ensure achievement of sales,
retention, and quality targets.
2. Monitors the retail store customer service interaction to identify sales
opportunities within all transactions and handling of subscriber disconnect activity.
3. Reviews customized reporting to highlight areas of opportunities with each
representative for coaching purposes
4. Provide a shopping experience catered to each and every customer while
recommending solutions based on customers'' specific needs.
5. Train and monitor representatives in techniques to assist customers in the
selection, purchase, and retention of products and services.
6. Effectively communicate product and service information, feature functionality,
billing procedures and equipment usage to each customer.
7. Work with retention personnel/Retail Sales Specialists to retain customers seeking
to disconnect or downgrade services through examining the needs of the
customers as they pertain to TWC products/services.
8. Effectively process customer bill payments (location dependent)
9. Achieve all sales (PSU/MRR/Bundles/SIK/WB/etc.) quotas set for the department
by following the established departmental policies and procedures.
10. Demonstrate full understanding of current marketing campaigns and offerings and
have the ability to communicate them clearly to customers and other employees

3. Key job qualifications for sales supervisor
1. High School Diploma or equivalent required.
2. Must possess a valid Driver''s license and a safe driving history required.
3. Minimum 5 years of experience in Retail or Communications Industry
required.
4. Minimum 2 years supervisory experience in Retail or Communications
Industry required.
5. Must possess excellent typing skills (45 WPM). Data-entry experience and
PC knowledge required (must demonstrate competency using Microsoft
Word, Excel, PowerPoint, and Windows).
6. Must have flexibility in work schedule availability, must be able to work
weekends and holidays.
7. Remains on-call nights and weekends as required accomplishing
objectives.
8. Travels out of state as required for training. Travels within Division to
other retail locations as needed to provide customer sales, service, and
support.
9. Knowledge of cable television hook-up, converter hook-up, VCR/DVR,
Digital Phone hook-up, or equivalent required.
10. Must be able to maintain regular attendance and be able to work flexible
evening and weekend hours. Must be available for occasional overtime.

4. Format for sales supervisor job description
A typical job description includes 4
main part as follows:
1. Job information
This part includes: job title, reporting
relationships, department, job
location, manager/supervisor’s title,
job code, purpose and objective of the
job.
2. List of main task
3. Contents of Job Specifications
• Knowledg/education.
• Skill requirements.
• Experience.
• Abilities. Ability include physical
ability, metal ability, aptitudes.
4. Contents of working conditions
• Environmental conditions
• Job hazards / safety
• Machine, tools and equipments

5. KSA model in setting up job description
1. What is KSA model?
KSA model is a competency model of individual. KSA is the same KSAO.
KSA include Knowledge, Skills and Abilities (also called KSAs model) that an
applicant must have to perform successfully in the position.
2. Components of KSA:
Knowledge
• A body of information needed to perform a task.
• For example, Human Resources Knowledge include knowledge of personnel
recruitment, selection, training, compensation and benefits, labor relations and
negotiation, and personnel information systems.
Skills
• Skills are the proficiency to perform a certain task.
• For example, skill in operating computer peripherals such as printers.
Abilities
• Abilities are an underlying, enduring trait useful for performing tasks.
• For example, oral comprehension – the ability to listen to and understand
information and ideas presented through spoken words and sentences.

6. Materials for sales supervisor career:
Other useful materials for sales management
that available at salesmanagement123.com
• Top free ebooks for sales management
• Top free tools and techniques for sales
management
• Top skills for sales management
• Top free sales job description templates
• 5 steps to writer write an effective sales job
description
• 12 tips to write sales job description
• Top 12 tips for career development
• Top 9 career path tips
• Top 14 career objectives
• Top 12 career promotion tips

7. Useful materials (continue…)
• Top 14 career objectives
• Top 12 career promotion tips
• Top 15 ways to search jobs
• Top 7 cover letter samples
• Top 8 resume samples
• 110 sales interview questions with
answers
• 13 types of interview questions and how
to solve them
• 11 performance appraisal methods
(includes appraisal templates and forms)
• Top 28 performance appraisal forms
• Top 12 salary negotiation tips
• Top 9 tips to get high salary

8. Fields related to sales supervisor:
The above job description can be used for fields as:
construction, manufacturing, healthcare, non profit, advertising, agile,
architecture, automotive, agency, banking, budget, building, business
development, consulting, communication, clinical research, design, software
development, product development, interior design, web development,
engineering, education, events, electrical, exhibition, energy, ngo, finance,
fashion, green card, oil gas, hospital, it, marketing, media, mining, nhs, non
technical, oil and gas, offshore, pharmaceutical, real estate, retail, research,
human resources, telecommunications, technology, technical, senior, digital,
software, web, clinical, hr, infrastructure, business, erp, creative, ict, hvac,
sales, uk, implementation, network, operations, architectural, environmental,
crm, website, interactive, security, supply chain, logistics, training, project
management…
The above job description also can be used for job title levels: entry level sales
supervisor, junior sales supervisor, senior sales supervisor…