Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Leading through a crisis

282 views

Published on

This is a slide based on the book on crisis management.Everyone has to build this quality.

Published in: Career
  • Login to see the comments

Leading through a crisis

  1. 1. PRESENTATION ON BOOK REVIEW
  2. 2.  Leadership is to have inspired, energized followers. -Warren.G. Bennis  The Cult of the heroic leader remain strong. - Loren Gary  The Crisis is a change – sudden or evolving – that results in an urgent problem that must be addressed immediately.
  3. 3.  Crisis are not the normal ups and downs of a business cycle those recurring problems faced in the course of taking risk and exploring new avenues of opportunities.  Yet some good can come out of these difficult experiences.  A crisis is an event that can affect or destroy an entire organization.
  4. 4. There are 4 types of crises:  Natural or Company related events  Technological breakdowns  Economic & market forces.  Business relationship crises.
  5. 5. In the category two types of crises fall i.e.  Uncontrollable natural events: 1. They strike unexpectedly. 2. This event may take the form of an earthquake, typhoon, tornado,hurricane,bizzards,flood,fire,or some natural disaster that crushes buildings, destroys infrastructures and interrupts the communication.  Health & environmental disaster: 1. A health and environmental disaster related to a company is a disastrous event that, though it not necessarily caused by a company is directly related to the company.
  6. 6.  The company is either responsible or perceived to be responsible for dealing with it. For example:  An outsiders tampers with the product that will not only harms consumers but also damages the overall image of the company.  Serious product problems come to light.  Environmental pollutions is unknowingly caused by your company in years past.  Catastrophic accidents like oil spills, radiation, leakage, occur in company’s watch.
  7. 7.  In case of natural crises there is no preventive steps. But Company crises can be prevented through proper verification and preventive action taken before the happening.
  8. 8.  Everyone knows what it’s like when a company’s server goes down. Completely disaster.  In this information age we are extraordinarily dependent on technology to communicate , do research, buy, & sell.  Some of the technological problems that could turn into crisis:  Data Loss, Security Breaches, Communication Technology, Outmoded equipments.
  9. 9.  Avoid technological breakdowns by keeping computers and other systems up to date and troubleshooting quickly when problem do arise.
  10. 10.  With global economy and high speed information, markets and economies change far more rapidly than before. Such as:  Market swings  Trends  Investment bubbles
  11. 11.  Avoid ongoing financial crises by fully funding development projects from the beginning.
  12. 12.  All business depend on people within the company and outside.  When crucial period comes such as:  Vendor fails to deliver critical supplies.  When an employee is caught embezzling money from a client account.  When major customer goes out of the business.
  13. 13.  Avoid relationship crises by confronting and Negotiating problems before they escalate.
  14. 14.  Avoiding the crisis  Preparing to manage the crisis  Recognizing the crisis  Containing the crisis  Resolving the crisis  Learning from the crisis
  15. 15.  Facing the crisis- turning fear into positive action  Being vigilant- watching for new development & recognizing the importance.  Maintaining focus on the priorities-ensuring that people are safe first.  Assessing and responding- to what is in his or her control and ignoring what is not.

×