2. Sam‟s History
2005- Started working at Lickety
Split as a dishwasher
2006- Trained to become a
waitress
(2006 at North Adams Chowder
Cook-Off)
2007- Learned how to work in the kitchen (Make
sandwiches, cater, etc)
2011- With networking, landed an internship at
MASS MoCA
2012- Became the Event Management Intern at
Lickety Split
3. Internship Experience
Learned a lot more than I already knew
Networking
Comfort zone
Relationships
Professional
Knowledgable
Time Management
Flexible company
4. Lickety Split History
1996- Opened with ice cream their main focus
(Williamstown, MA)
1999- Moved to the lobby of MASS MoCA, and
added food to the menu (North Adams, MA)
2000- Started doing catering
2012- Hired a head chef for
the first time
5. Mission Statement
Our mission is to serve our guests in the best way
possible, whether local or tourists. With our space
that has tons of history behind it, we want our
visitors to feel at home while enjoying our food.
Endless sandwich selections, fresh quiche and
soup daily, and home-made ice cream keeps
everyone healthy and happy. We pride in using
local products for our everyday projects.
7. Intern Tasks
Prep catering orders
Deliver catering orders
Set-up and clean-up at venue after meals
Serve artists that perform at MASS MoCA
Manage Grab „n Go Cooler to increase revenue
8. Grab „n Go Project
• Creative?
• Time/Last?
• Sellable?
• Price?
• Quantity vs. Quality?
9. Catering Project
Time Management
Phone number/Contact Information
Double Check
Supplies
Easy to transport
10. Professional Skills
Time Management
On time, if not early, every shift
When had multiple tasks, planned my time wisely
Organization
Kept lists
Organized work space
Multi-Tasking
Made sure I got everything done
11. Coursework vs. Internship
Layout (Dining Service Management)
Time Management (All)
“Customers are always right” (All)
Organization (All)
Strategic Management (Senior Seminar)
12. Personal Reflection
Great experience
Flexibility
Professionalism
Knowledgeable
Hard work
Work way up
