SlideShare a Scribd company logo
1 of 26
Download to read offline
Service Design
Case Viretori




                 Service Design Specialist Group
                 Service Design Specialist Group
                 Kuopio 8. – 9.9.2009
                 Kuopio 8. – 9.9.2009
Viretori - Market Place for Activities

Viretori is a service platform where students of
Savonia Vocational Institute, Savonia University
of Applied Sciences and Kuopio University offer
well-being services, tutoring and guidance connected
to their studies to the Kuopio citizens.

The services are divided in different areas:
health, exercise, free-time, beauty, living, business,
events and help with everyday life (nursing, parenting,
baby sitting). Viretori services are offered in three
different locations.


               Service Design Workshop – Kuopio 8.- 9.9.09
Service Design Workshop – Kuopio 8.- 9.9.09
Service Design Workshop – Kuopio 8.- 9.9.09
Service Design Workshop – Kuopio 8.- 9.9.09
Service Design Workshop – Kuopio 8.- 9.9.09
Service Design Workshop – Kuopio 8.- 9.9.09
Service Design Workshop – Kuopio 8.- 9.9.09
Service Design Workshop – Kuopio 8.- 9.9.09
Service Design Workshop – Kuopio 8.- 9.9.09
Service Design Workshop – Kuopio 8.- 9.9.09
Vision of the New Viretori




                 Service Design Workshop – Kuopio 8.- 9.9.09
Vision of the New Viretori




                 Service Design Workshop – Kuopio 8.- 9.9.09
Service Design Workshop – Kuopio 8.- 9.9.09
Service Design Workshop – Kuopio 8.- 9.9.09
Service Design Workshop – Kuopio 8.- 9.9.09
Service Design Workshop – Kuopio 8.- 9.9.09
Service Design Workshop – Kuopio 8.- 9.9.09
Service Design Workshop – Kuopio 8.- 9.9.09
Service Design Workshop – Kuopio 8.- 9.9.09

More Related Content

More from Satu Miettinen

Sleep centric service design
Sleep centric service designSleep centric service design
Sleep centric service design
Satu Miettinen
 
Helsinki central library as a gateway to the city
Helsinki central library as a gateway to the cityHelsinki central library as a gateway to the city
Helsinki central library as a gateway to the city
Satu Miettinen
 
Miettinen asiakaspalvelu 2012
Miettinen asiakaspalvelu 2012Miettinen asiakaspalvelu 2012
Miettinen asiakaspalvelu 2012
Satu Miettinen
 
Palvelumuotoilun koulutusta
Palvelumuotoilun koulutustaPalvelumuotoilun koulutusta
Palvelumuotoilun koulutusta
Satu Miettinen
 
Palveluiden yhdessä tuottaminen
Palveluiden yhdessä tuottaminenPalveluiden yhdessä tuottaminen
Palveluiden yhdessä tuottaminen
Satu Miettinen
 
Palvelun prototypointi
Palvelun prototypointiPalvelun prototypointi
Palvelun prototypointi
Satu Miettinen
 

More from Satu Miettinen (20)

My Dream World Presentation
My Dream World PresentationMy Dream World Presentation
My Dream World Presentation
 
Service design in practice
Service design in practiceService design in practice
Service design in practice
 
Muotoiluajattelu / design thinking
Muotoiluajattelu / design thinkingMuotoiluajattelu / design thinking
Muotoiluajattelu / design thinking
 
Trust / Wicked Problems in China
Trust / Wicked Problems in ChinaTrust / Wicked Problems in China
Trust / Wicked Problems in China
 
Civil service / Wicked problems in China
Civil service / Wicked problems in ChinaCivil service / Wicked problems in China
Civil service / Wicked problems in China
 
Service Design with Theory
Service Design with TheoryService Design with Theory
Service Design with Theory
 
Servicedesign methods
Servicedesign methodsServicedesign methods
Servicedesign methods
 
Sleep centric service design
Sleep centric service designSleep centric service design
Sleep centric service design
 
Helsinki central library as a gateway to the city
Helsinki central library as a gateway to the cityHelsinki central library as a gateway to the city
Helsinki central library as a gateway to the city
 
Service design and the arctic wellbeing
Service design and the arctic wellbeingService design and the arctic wellbeing
Service design and the arctic wellbeing
 
Miettinen asiakaspalvelu 2012
Miettinen asiakaspalvelu 2012Miettinen asiakaspalvelu 2012
Miettinen asiakaspalvelu 2012
 
Palvelumuotoilun koulutusta
Palvelumuotoilun koulutustaPalvelumuotoilun koulutusta
Palvelumuotoilun koulutusta
 
Touchpoint article: Service Prototyping in Action! www.service-design-network...
Touchpoint article: Service Prototyping in Action! www.service-design-network...Touchpoint article: Service Prototyping in Action! www.service-design-network...
Touchpoint article: Service Prototyping in Action! www.service-design-network...
 
Kosketuspiste -kortti
Kosketuspiste -korttiKosketuspiste -kortti
Kosketuspiste -kortti
 
Draaman kaari
Draaman kaariDraaman kaari
Draaman kaari
 
Sidosryhmäkartta
SidosryhmäkarttaSidosryhmäkartta
Sidosryhmäkartta
 
Ideapuu
IdeapuuIdeapuu
Ideapuu
 
Palveluiden yhdessä tuottaminen
Palveluiden yhdessä tuottaminenPalveluiden yhdessä tuottaminen
Palveluiden yhdessä tuottaminen
 
Palvelun prototypointi
Palvelun prototypointiPalvelun prototypointi
Palvelun prototypointi
 
Palvelun konseptointi
Palvelun konseptointiPalvelun konseptointi
Palvelun konseptointi
 

Recently uploaded

Recently uploaded (20)

presentation ICT roal in 21st century education
presentation ICT roal in 21st century educationpresentation ICT roal in 21st century education
presentation ICT roal in 21st century education
 
Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps ScriptAutomating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Script
 
Manulife - Insurer Transformation Award 2024
Manulife - Insurer Transformation Award 2024Manulife - Insurer Transformation Award 2024
Manulife - Insurer Transformation Award 2024
 
TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
TrustArc Webinar - Unlock the Power of AI-Driven Data DiscoveryTrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
 
Apidays Singapore 2024 - Scalable LLM APIs for AI and Generative AI Applicati...
Apidays Singapore 2024 - Scalable LLM APIs for AI and Generative AI Applicati...Apidays Singapore 2024 - Scalable LLM APIs for AI and Generative AI Applicati...
Apidays Singapore 2024 - Scalable LLM APIs for AI and Generative AI Applicati...
 
AWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of TerraformAWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of Terraform
 
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemkeProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
 
MINDCTI Revenue Release Quarter One 2024
MINDCTI Revenue Release Quarter One 2024MINDCTI Revenue Release Quarter One 2024
MINDCTI Revenue Release Quarter One 2024
 
Ransomware_Q4_2023. The report. [EN].pdf
Ransomware_Q4_2023. The report. [EN].pdfRansomware_Q4_2023. The report. [EN].pdf
Ransomware_Q4_2023. The report. [EN].pdf
 
Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...
Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...
Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...
 
Data Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonData Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt Robison
 
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
 
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot TakeoffStrategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
 
Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)
 
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, AdobeApidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
 
Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...
 
A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?
 
Artificial Intelligence Chap.5 : Uncertainty
Artificial Intelligence Chap.5 : UncertaintyArtificial Intelligence Chap.5 : Uncertainty
Artificial Intelligence Chap.5 : Uncertainty
 
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
 
Strategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a FresherStrategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a Fresher
 

Viretori Main Pres 090909/ Workshop 1/Arne van Osterom