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Sandeep Sonkusale, VAS Strategist, PMP, PMI India Champion
VAS Strategy 2015 and Later
20th APR 2015
Sandeep Sonkusale, VAS Strategist, PMP, PMI India Champion
Table of Contents
1. Objective
2. Diminishing Revenue from Erstwhile VAS Services
3. VAS Ecosystem
4. Competitive Analysis (Industry, Vodafone)
5. Proposed Initiatives
6. Summary
2
Sandeep Sonkusale, VAS Strategist, PMP, PMI India Champion
Evolution of Telecom Technology, Handsets and VAS services
3
YEAR
S
P
E
E
D
Telecom Technology is leaping year on year and decade on decade.
Sandeep Sonkusale, VAS Strategist, PMP, PMI India Champion
VAS : NO MORE VAS?
What used to VAS few years back is “NO MORE VAS”.
BASIC small screen B&W SMART, Big Touch Screen
Call , Text, Network Services
No APPS
Very Limited Reach
Voice, Internet, Data
Full of APPs and Internet
Reach – Close to saturation point
4
Global VAS Services
5
Communications Commerce and
Transactions
Infotainment
SMS Banking and Payments Games Wallpaper
CRBT SMS Contest
SMS
Infoservices
Social
Religious
Channel
Ringtone
WAP
Portal
Music Station
Music IVR Wallpaper
IVR
Premium
IVR Contest
Mobile Advertizing
Credit Remittance
E-Top UP
International Recharge
Consumer Loyalty
Deal and Couponing
Mobile Storefront
International
Call Me back MMS
MCA Basic IN Services Push Email
Voice SMS Data Roaming
Push to
talk
VPN
Advanced IN
Services
Call
Collect
Audio Conf
SMS to Email / Email
to SMS CUG
Credit
Transfer
Friends and Family
GPRS/
EDGE
Bulk SMS
Engine
Vehicle Tracking/
Fleet Management
International
MMS
Our Current VAS Presence: More than 90% of the GLOBAL VAS services
SDP/Platform ( v/s Vodafone)
Real Time Billing & Subscription
Management
Regulatory Policy Management
Application & Content Management
Plug & Play Management
Analytics & Cross-Sell/Up-Sell
Partner Settlement
Intelligent Device Management
SDPFrameworks
 Compliance
 No Standard CMS
 INTEC CPMS
 Compliance
 Standard Analytics Engine
 Compliance  Non Compliance
 Standard CMS
 Compliance  Non Compliance
 SAAS integration with VAS Service
BIGDATA implementation
 No Compliance
 Compliance
 Compliance
InHouse IT – The only Differentiator. All Competitors have similar services.
CRM & Billing is our strength; Analytics & CMS Need Enhancement
(Integration Partner – IT) (Integration Partner – IBM)
6
Sandeep Sonkusale, VAS Strategist, PMP, PMI India Champion
VAS Revenue – Southbound?
Telecom service provider is the next Internet
Service Provider
Control over VAS services has changed
drastically.
VAS services provided by Telco previously are
freely available.
EcoSystem has evolved over time, due to which
Erstwhile VAS services are becoming obsolete.
Few of the reasons why VAS Revenue is Southbound?7
Sandeep Sonkusale, VAS Strategist, PMP, PMI India Champion
Are we ready for LTE?
8
Sandeep Sonkusale, VAS Strategist, PMP, PMI India Champion
Suggestions
Open API Framework - To get vendor on board
for quick service integration.
Revenue Share Agreement Framework
Data Compression Techniques from vendors (
SLA and Agreement )
– Opera ( can compress data upto 90%)
Innovate VAS services at the network level.
– mCarbon ( PCN call interception for promotions)
9
VAS as variety of appified services
New
Services
Model
Service
Discovery
Simplify
Delivery Mode
Appify
Pricing/Packages
Multiply
Partnership
Modify
Social Media
Amplify
User
Experience
Unify
#Innovative
plan
bundling
#Customer
Usage
patterns
#Every customer
wants more
for less..
#Strategies
10
Sandeep Sonkusale, VAS Strategist, PMP, PMI India Champion
Opportunities
Customer Presence,
Customer keys on mobile
Customer Time Spent on ( purchase, watch,
play, text, chat, read etc.)
Customer's Usage pattern.
Modeling VAS services around customer.
11
Sandeep Sonkusale, VAS Strategist, PMP, PMI India Champion
Innovative Ideas.. That brings value
 Technology innovation that recharges your battery
while you talk.
 An App that stops "unnecessary" data consumption.
 Similar Business - App Aggregator
 DCB (Direct Carrier Billing)
 Direct AppStore Billing
 App that understands consumer’s consumption pattern
– Promotes to “CONSUME” more.
12
Sandeep Sonkusale, VAS Strategist, PMP, PMI India Champion
VAS Revenue – Can go North?
 Mobile penetration still have some space left.
 Globaly , It is more than100% .
 Target Rural customers with erstwhile VAS services.
 Target Urban customers with modern VAS services.
 Ties with strategic partners to bring value to
Customers.
 Innovative value building services to keep up with the
pace from Customers Expectation Point of View.
13
Sandeep Sonkusale, VAS Strategist, PMP, PMI India Champion
Thank You

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VAS Strategy and Innovative Ideas for Revenue Growth

  • 1. Sandeep Sonkusale, VAS Strategist, PMP, PMI India Champion VAS Strategy 2015 and Later 20th APR 2015
  • 2. Sandeep Sonkusale, VAS Strategist, PMP, PMI India Champion Table of Contents 1. Objective 2. Diminishing Revenue from Erstwhile VAS Services 3. VAS Ecosystem 4. Competitive Analysis (Industry, Vodafone) 5. Proposed Initiatives 6. Summary 2
  • 3. Sandeep Sonkusale, VAS Strategist, PMP, PMI India Champion Evolution of Telecom Technology, Handsets and VAS services 3 YEAR S P E E D Telecom Technology is leaping year on year and decade on decade.
  • 4. Sandeep Sonkusale, VAS Strategist, PMP, PMI India Champion VAS : NO MORE VAS? What used to VAS few years back is “NO MORE VAS”. BASIC small screen B&W SMART, Big Touch Screen Call , Text, Network Services No APPS Very Limited Reach Voice, Internet, Data Full of APPs and Internet Reach – Close to saturation point 4
  • 5. Global VAS Services 5 Communications Commerce and Transactions Infotainment SMS Banking and Payments Games Wallpaper CRBT SMS Contest SMS Infoservices Social Religious Channel Ringtone WAP Portal Music Station Music IVR Wallpaper IVR Premium IVR Contest Mobile Advertizing Credit Remittance E-Top UP International Recharge Consumer Loyalty Deal and Couponing Mobile Storefront International Call Me back MMS MCA Basic IN Services Push Email Voice SMS Data Roaming Push to talk VPN Advanced IN Services Call Collect Audio Conf SMS to Email / Email to SMS CUG Credit Transfer Friends and Family GPRS/ EDGE Bulk SMS Engine Vehicle Tracking/ Fleet Management International MMS Our Current VAS Presence: More than 90% of the GLOBAL VAS services
  • 6. SDP/Platform ( v/s Vodafone) Real Time Billing & Subscription Management Regulatory Policy Management Application & Content Management Plug & Play Management Analytics & Cross-Sell/Up-Sell Partner Settlement Intelligent Device Management SDPFrameworks  Compliance  No Standard CMS  INTEC CPMS  Compliance  Standard Analytics Engine  Compliance  Non Compliance  Standard CMS  Compliance  Non Compliance  SAAS integration with VAS Service BIGDATA implementation  No Compliance  Compliance  Compliance InHouse IT – The only Differentiator. All Competitors have similar services. CRM & Billing is our strength; Analytics & CMS Need Enhancement (Integration Partner – IT) (Integration Partner – IBM) 6
  • 7. Sandeep Sonkusale, VAS Strategist, PMP, PMI India Champion VAS Revenue – Southbound? Telecom service provider is the next Internet Service Provider Control over VAS services has changed drastically. VAS services provided by Telco previously are freely available. EcoSystem has evolved over time, due to which Erstwhile VAS services are becoming obsolete. Few of the reasons why VAS Revenue is Southbound?7
  • 8. Sandeep Sonkusale, VAS Strategist, PMP, PMI India Champion Are we ready for LTE? 8
  • 9. Sandeep Sonkusale, VAS Strategist, PMP, PMI India Champion Suggestions Open API Framework - To get vendor on board for quick service integration. Revenue Share Agreement Framework Data Compression Techniques from vendors ( SLA and Agreement ) – Opera ( can compress data upto 90%) Innovate VAS services at the network level. – mCarbon ( PCN call interception for promotions) 9
  • 10. VAS as variety of appified services New Services Model Service Discovery Simplify Delivery Mode Appify Pricing/Packages Multiply Partnership Modify Social Media Amplify User Experience Unify #Innovative plan bundling #Customer Usage patterns #Every customer wants more for less.. #Strategies 10
  • 11. Sandeep Sonkusale, VAS Strategist, PMP, PMI India Champion Opportunities Customer Presence, Customer keys on mobile Customer Time Spent on ( purchase, watch, play, text, chat, read etc.) Customer's Usage pattern. Modeling VAS services around customer. 11
  • 12. Sandeep Sonkusale, VAS Strategist, PMP, PMI India Champion Innovative Ideas.. That brings value  Technology innovation that recharges your battery while you talk.  An App that stops "unnecessary" data consumption.  Similar Business - App Aggregator  DCB (Direct Carrier Billing)  Direct AppStore Billing  App that understands consumer’s consumption pattern – Promotes to “CONSUME” more. 12
  • 13. Sandeep Sonkusale, VAS Strategist, PMP, PMI India Champion VAS Revenue – Can go North?  Mobile penetration still have some space left.  Globaly , It is more than100% .  Target Rural customers with erstwhile VAS services.  Target Urban customers with modern VAS services.  Ties with strategic partners to bring value to Customers.  Innovative value building services to keep up with the pace from Customers Expectation Point of View. 13
  • 14. Sandeep Sonkusale, VAS Strategist, PMP, PMI India Champion Thank You

Editor's Notes

  1. 1. No standard content management platform for rendering and delivering the content based on subscribers device capability leading to following issues: Content Business planning Subscriber profiling Content on-boarding New Service launch 2. No analytics and Recommendation engine for targeting multiple segment of Customers based on Subscriber purchase history, device capability, age on the network, thereby, reducing stickiness of Subscribers to VAS offering 3. Vodafone has tied up with VAS SDP Vendor Aepona ( company taken over by Intel) and integration in progress 4. Recommendation engine of Vodafone is from NSN 5. Analytics engine in Vodafone is on Buy out model from the Vendor ( Chordiant) 6. Integration Partner IBM in Vodafone plays the similar role what IT plays for 7. Real-time Billing & VAS CRM Framework is part of VAS SDP Platform in , whereas , in Vodafone it is separate platform Real-time Billing from Ericsson, and CRM is from Oracle. 8. Vodafone own 53241 Service is managed through Onmobile SDP, whereas in own 51234 is managed through Reliance owned voice Portal (ROVP)
  2. Few of the reasons: Why VAS Revenue is going down? Value from FaceBook and the likes of WhatsApp vanished either due to technology evolution or competition. By far, VAS services was pretty much controlled by TSP which is no more the case.