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Truth # 1
Buyers Have Changed (think: Internet)
cc: Lee_Salford - https://www.flickr.com/photos/8709741@N08
How So?
according to Census Wide/ LinkedIn >
cc: Lee_Salford - https://www.flickr.com/photos/8709741@N08
62% Buyers refer to LinkedIn
Profiles of Sellers
cc: AGmakonts - https://www.flickr.com/photos/51780704@N05
85% B2B Buyers look for
existing connections
cc: jazbeck - https://www.flickr.com/photos/94631699@N00
69% of Millennial B2B Buyers are
more likely to speak with a sales pro
with a professional online presence
cc: VISITFLANDERS - https://www.flickr.com/photos/37470276@N04
Buyers Do Online Research
BEFORE speaking to Sales
Person (CEB)
cc: Mr.Tea - https://www.flickr.com/photos/12575062@N00
Truth #2
Cold Calling is Harder
cc: blmiers2 - https://www.flickr.com/photos/41304517@N00
Buyers today less likely to respond:
TeleNet and Ovation says >
cc: .and+ - https://www.flickr.com/photos/24167872@N06
# of Calls to Engage Buyer
• 2007 = 3.68 cold call attempts
• Now = Over 8 cold call
attempts
cc: Marko Pekić - https://unsplash.com/@floating_point?utm_source=haikudeck&utm_medium=referral&utm_campaign=api-credit
Today's Social Sellers use
LinkedIn for warmer
approaches and referrals
cc: Joseph Brauer - https://www.flickr.com/photos/14881604@N07
Truth # 3
Referrals Matter the Most to Buyers
cc: MiiiSH - https://www.flickr.com/photos/30955398@N03
Because Trust is at an All Time
Low (Edelman)
cc: Paul A. Rizer - https://www.flickr.com/photos/64013563@N07
84% of B2B
buyers use
referrals to
start buying
process (HBR)
cc: sam_churchill - https://www.flickr.com/photos/32703995@N06
91% Buyers
will give
referrals. Only
11% Reps Ask.
(Dale
Carnegie)
cc: Auntie P - https://www.flickr.com/photos/32625013@N00
Most Sellers Need Education &
Coaching to Get Referrals
cc: Barry.Lenard - https://www.flickr.com/photos/48540847@N03
Truth # 4
Preparation Still Counts
cc: Johan G - https://www.flickr.com/photos/58187590@N02
57% of buyers
feel that sales
teams are not
prepared for
1st meeting
(IDC)
cc: rawpixel.com - https://unsplash.com/@rawpixel?utm_source=haikudeck&utm_medium=referral&utm_campaign=api-credit
People &
Company
Research Is
Easily
Accomplished
using Social
cc: Tom Raftery - https://www.flickr.com/photos/67945918@N00
Truth # 5
"Follow - Up" remains
essential
cc: jjjj56cp - https://www.flickr.com/photos/25171569@N02
Staying
connected
during the
sales cycle...cc: Maria Soledad - https://unsplash.com/@mshiraldo?utm_source=haikudeck&utm_medium=referral&utm_campaign=api-credit
is vital to Social Sellers
(Forrester - 45%)
cc: Valerie Everett - https://www.flickr.com/photos/66742614@N00
Truth # 6
Teams Influence Decisions
cc: MellieRene4 - https://www.flickr.com/photos/27551984@N08
6.8 people involved in each
B2B decision (CEB)
cc: Create-Learning Team Building & Leadership - https://www.flickr.com/photos/8646749@N07
Sellers who rely on one
relationship are risking the
deal
cc: avyfain - https://www.flickr.com/photos/28099795@N08
Truth # 7
Sellers Need to Stay
"Top of Mind"
cc: illuminaut - https://www.flickr.com/photos/21611336@N00
They are competing in a noisy world
cc: muhdfaiz - https://www.flickr.com/photos/22665698@N03
Employees Who Share Content>
• Expand their network - 87%
• Are better informed - 70%
• Have attracted new business -
50%
• (Source: Marketing Charts)
cc: Metro Transportation Library and Archive - https://www.flickr.com/photos/30993133@N04
Truth # 8
Listening is
Leverage
cc: johnnybelmont - https://www.flickr.com/photos/19717087@N05
Sellers are 18% behind
marketers regarding social
listening of buyers
cc: sadmafioso - https://www.flickr.com/photos/57842923@N00
Truth #9
B2B Sellers find new
prospects online
cc: -MRGT - https://www.flickr.com/photos/44284392@N04
48% of Social
Sellers expand
reach to new
buyers
(Forrester)
cc: Jeremy Perkins - https://unsplash.com/@jeremyperkins?utm_source=haikudeck&utm_medium=referral&utm_campaign=api-credit
Truth #10
More Tools & Education = More Success
cc: Marcus Q - https://www.flickr.com/photos/41896843@N00
• 90% of top sellers use social
tech tools
• compared to 70% of overall
sellers
cc: tunnelarmr - https://www.flickr.com/photos/27311060@N00
Social Sellers: Higher Win
rates and productivity
(Forrester 41%)
cc: Sky Noir - https://www.flickr.com/photos/49788302@N00
96% of Sales Pros use LinkedIn at
least once a week...
cc: photosteve101 - https://www.flickr.com/photos/42931449@N07
and spend 6 hours
cc: nillamaria - https://www.flickr.com/photos/68442394@N07
How are they spending their time?
cc: rennes_i - https://www.flickr.com/photos/49526657@N04
The 10 Truths:
Buyers - Calls - Referrals -
Preparation - FollowUp -
Teams - "Top of Mind" -
Listening - Prospecting - Tools
cc: Nick Kenrick.. - https://www.flickr.com/photos/33363480@N05
Thank you
Post Road Consulting
cc: robert.barney - https://www.flickr.com/photos/24566159@N00

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10 Modern Truths for B2B Sales

  • 1.
  • 2. Truth # 1 Buyers Have Changed (think: Internet) cc: Lee_Salford - https://www.flickr.com/photos/8709741@N08
  • 3. How So? according to Census Wide/ LinkedIn > cc: Lee_Salford - https://www.flickr.com/photos/8709741@N08
  • 4. 62% Buyers refer to LinkedIn Profiles of Sellers cc: AGmakonts - https://www.flickr.com/photos/51780704@N05
  • 5. 85% B2B Buyers look for existing connections cc: jazbeck - https://www.flickr.com/photos/94631699@N00
  • 6. 69% of Millennial B2B Buyers are more likely to speak with a sales pro with a professional online presence cc: VISITFLANDERS - https://www.flickr.com/photos/37470276@N04
  • 7. Buyers Do Online Research BEFORE speaking to Sales Person (CEB) cc: Mr.Tea - https://www.flickr.com/photos/12575062@N00
  • 8. Truth #2 Cold Calling is Harder cc: blmiers2 - https://www.flickr.com/photos/41304517@N00
  • 9. Buyers today less likely to respond: TeleNet and Ovation says > cc: .and+ - https://www.flickr.com/photos/24167872@N06
  • 10. # of Calls to Engage Buyer • 2007 = 3.68 cold call attempts • Now = Over 8 cold call attempts cc: Marko Pekić - https://unsplash.com/@floating_point?utm_source=haikudeck&utm_medium=referral&utm_campaign=api-credit
  • 11. Today's Social Sellers use LinkedIn for warmer approaches and referrals cc: Joseph Brauer - https://www.flickr.com/photos/14881604@N07
  • 12. Truth # 3 Referrals Matter the Most to Buyers cc: MiiiSH - https://www.flickr.com/photos/30955398@N03
  • 13. Because Trust is at an All Time Low (Edelman) cc: Paul A. Rizer - https://www.flickr.com/photos/64013563@N07
  • 14. 84% of B2B buyers use referrals to start buying process (HBR) cc: sam_churchill - https://www.flickr.com/photos/32703995@N06
  • 15. 91% Buyers will give referrals. Only 11% Reps Ask. (Dale Carnegie) cc: Auntie P - https://www.flickr.com/photos/32625013@N00
  • 16. Most Sellers Need Education & Coaching to Get Referrals cc: Barry.Lenard - https://www.flickr.com/photos/48540847@N03
  • 17. Truth # 4 Preparation Still Counts cc: Johan G - https://www.flickr.com/photos/58187590@N02
  • 18. 57% of buyers feel that sales teams are not prepared for 1st meeting (IDC) cc: rawpixel.com - https://unsplash.com/@rawpixel?utm_source=haikudeck&utm_medium=referral&utm_campaign=api-credit
  • 19. People & Company Research Is Easily Accomplished using Social cc: Tom Raftery - https://www.flickr.com/photos/67945918@N00
  • 20. Truth # 5 "Follow - Up" remains essential cc: jjjj56cp - https://www.flickr.com/photos/25171569@N02
  • 21. Staying connected during the sales cycle...cc: Maria Soledad - https://unsplash.com/@mshiraldo?utm_source=haikudeck&utm_medium=referral&utm_campaign=api-credit
  • 22. is vital to Social Sellers (Forrester - 45%) cc: Valerie Everett - https://www.flickr.com/photos/66742614@N00
  • 23. Truth # 6 Teams Influence Decisions cc: MellieRene4 - https://www.flickr.com/photos/27551984@N08
  • 24. 6.8 people involved in each B2B decision (CEB) cc: Create-Learning Team Building & Leadership - https://www.flickr.com/photos/8646749@N07
  • 25. Sellers who rely on one relationship are risking the deal cc: avyfain - https://www.flickr.com/photos/28099795@N08
  • 26. Truth # 7 Sellers Need to Stay "Top of Mind" cc: illuminaut - https://www.flickr.com/photos/21611336@N00
  • 27. They are competing in a noisy world cc: muhdfaiz - https://www.flickr.com/photos/22665698@N03
  • 28. Employees Who Share Content> • Expand their network - 87% • Are better informed - 70% • Have attracted new business - 50% • (Source: Marketing Charts) cc: Metro Transportation Library and Archive - https://www.flickr.com/photos/30993133@N04
  • 29. Truth # 8 Listening is Leverage cc: johnnybelmont - https://www.flickr.com/photos/19717087@N05
  • 30. Sellers are 18% behind marketers regarding social listening of buyers cc: sadmafioso - https://www.flickr.com/photos/57842923@N00
  • 31. Truth #9 B2B Sellers find new prospects online cc: -MRGT - https://www.flickr.com/photos/44284392@N04
  • 32. 48% of Social Sellers expand reach to new buyers (Forrester) cc: Jeremy Perkins - https://unsplash.com/@jeremyperkins?utm_source=haikudeck&utm_medium=referral&utm_campaign=api-credit
  • 33. Truth #10 More Tools & Education = More Success cc: Marcus Q - https://www.flickr.com/photos/41896843@N00
  • 34. • 90% of top sellers use social tech tools • compared to 70% of overall sellers cc: tunnelarmr - https://www.flickr.com/photos/27311060@N00
  • 35. Social Sellers: Higher Win rates and productivity (Forrester 41%) cc: Sky Noir - https://www.flickr.com/photos/49788302@N00
  • 36. 96% of Sales Pros use LinkedIn at least once a week... cc: photosteve101 - https://www.flickr.com/photos/42931449@N07
  • 37. and spend 6 hours cc: nillamaria - https://www.flickr.com/photos/68442394@N07
  • 38. How are they spending their time? cc: rennes_i - https://www.flickr.com/photos/49526657@N04
  • 39. The 10 Truths: Buyers - Calls - Referrals - Preparation - FollowUp - Teams - "Top of Mind" - Listening - Prospecting - Tools cc: Nick Kenrick.. - https://www.flickr.com/photos/33363480@N05
  • 40. Thank you Post Road Consulting cc: robert.barney - https://www.flickr.com/photos/24566159@N00