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An Introduction forTaiwanese Designers
TAIWAN ISTINY
compared to the rest of the world
LIMITED INFLUENCE
even with the help of social networks
THETAIWANESE SOCIAL LANDSCAPE
(ADVERTISING ON FACEBOOK)
• Easy access to people fromTaiwan	

• China, Hong Kong markets can be tapped with ease	

• Moderate difficulty to access people from Japan,
Singapore, United States…	

• “Noise” fromThailand, Malaysia, Indonesia	

• Very low penetration to the rest of the world
ETSY ISTHE GAME CHANGER
• Founded in 2005	

• Headquartered in Brooklyn,
NY	

• Over 30 million members	

• Over 1 million active shops	

• 200 countries with annual
transactions
“BUT”THERE AREN’T FREE
LUNCHES
• Highly Competitive to be the “cream of the crop”	

• Requires maintenance and micro-management	

• “MoneyTraps” for the unsuspecting sellers	

• Needs more than “Business English” for effective
customer service
WE ARE HERETO HELP
• 3+ years of experience on Etsy	

• #182 Handmade Bag & Purses Seller
(Worldwide)	

• #8 Handmade Seller (Taiwan)
The Basics
VERSUS
Curation Not-Curated Minimal Curation
Language
English + 7 European
Languages
Chinese (Traditional & Auto-
Convert into Simplified),
English Optional
Shop types
Handmade (Third-party
manufacturing needs approval),
Vintage (20 years), Craft
Supplies
Handmade, Original Designs,
Importer/Distributor,Vintage
(10 years)
Market
United States (60%), Canada,
Australia, Europe, 200+
countries
Taiwan. Future Direction:
China, Hong Kong, Japan
Fees
USD $0.2 per listing (4
months) + 3.5% transaction
fee + PayPal fees (~7%)
10-15% of sales (of which 5%
is returned back to customer)
ETSY:TERMS OF USE & SELLER
GUIDELINES
• Resellers Not Accepted	

• Third-Party Manufacturing (Except Prints, Posters,
Music, Books) Requires Separate Application and
Approval
• BeTransparent & Disclose Members ofYourTeam
• https://www.etsy.com/help/article/4507
THE MONEY
• Etsy's Direct Checkout is not supported for sellers inTaiwan	

• is the preferred payment method for sellers wishing to attract international customers	

• is also a payment gateway for customers paying with international credit cards	

• When customer pay with credit card, the amount is instantly credited into your balance
(minus PayPal fees)	

• The balance can be spent at any time towards purchases or payment of Etsy fees, or they could be
withdrawn into your bank account (~10 business days processing time)	

• Money Order / Personal Check / BankTransfer are not recommended for they are subject to frauds	

• Etsy fees are payable on the 15th of the next month
MORE ABOUT PAYPAL
• You need a PayPal Premier or Business Account	

• When selling on Etsy, PayPal account should be in USD	

• PayPal Fees (Receiving Money) = 4.4% + 0.3 USD	

• PayPal Fees (Withdrawal inTWD) = 2.5% added to exchange rate	

• You can refund your customer in full or in part within 60 days of
receiving the payment.The 4.4% PayPal fee (minus 0.3 fixed fee)
will be returned to you (pro-rata if doing a partial return)
MORE ABOUT PAYPAL
• Starting Apr 2014, PayPal withdrawals (TWD or
USD) must now be sent to account at E.Sun
Bank	

• USD can now be directly withdrawn into E.Sun
foreign currency account (withdrawal fee 2.5%)	

• Convert foreign currency balance to USD on
Paypal or direct withdraw toTWD (2.5% loss)	

• Linking PayPal to E.Sun bank account is done on
internet banking, with details to be confirmed	

• http://www.esunbank.com.tw/event/paypal/eng/
index.html
Additional Info Mar 2014
ACCOUNTING OFYOUR ETSY EXPORTS

(PAYMENT RECEIVEDVIA PAYPAL FROM
ABOARD)
a terrible mess, and NationalTaxation Bureau will prefer that
you do not report these incomes over the fear that the
numbers are fabricated for the purpose of sales tax avoidance	

your sales will be tax-free
BEFORE SIGNING UP ON ETSY
My products can be shipped internationally
I have researched my competition on Etsy and made sure my products
are competitive	

I am willing to invest time & money to build my international audience	

I have excellent photographs for my products	

I am confident with my English ability to write products descriptions and
answer customer inquiries in a way that appears as if the customer is
dealing with a native English speaker
SHIPPING COST ESTIMATIONTOOL
http://s.misala.cc/tools/postal/
Signing Up
USE OUR INVITATION LINK
• http://etsy.me/1n0uVrz	

• 40 Free Listings (=US$8) each for my shop and
yours
YOU WILL NEED
PayPal Premier or Business Account (Verification can
be done afterwards)	

Visa / Master Credit or Debit Card for Etsy Bills	

Shop Name (Alphabets and Numbers only, no space)	

At least 1 item to list (description + up to 5 pictures)
Registering on Etsy	

*username is not shop name
For best access to international buyers, use USD as your
currency instead of NTD
Confirm Email Address
You can only change your shop name once, so think wisely	

Use a short name that creates does not conflict with existing shop names	

Use CamelCase when the name is composed of more than 1 word
Fill in the form -You should just list 1 item for now
PayPal account = the email address you signed up your PayPal
account with.You should not accept any other payment options
Validate Credit Card & Open Shop!
Welcome to the Maze!
You will learn how to use all these
functions in the next course
Chad Dickerson
CEO of Etsy
The Tricks
that Chad will not tell you
SEARCH ENGINE OPTIMIZATION	

VISITOR ACQUISITION
how to get your shop found in the sea of other shops
THE MANY WAYS SOMEONE
CAN DISCOVERYOU
• Seeing your stuff on Etsy front page	

• Searching for specific item	

• Browsing through categories or other curated pages	

• Found your shop or your items from google	

• … many other ways
INTHE MENTORSHIP
PROGRAM,YOU WILL LEARN
• Tips on pricing your products on Etsy	

• Building a transparent, trustable and attractive shop on Etsy	

• Policies,About Page, Profile Page	

• Shop Announcement, Shop Sections, Rearranging, Listing Details	

• Improving Customer Service	

• Photographing Listing Images	

• Etsy search algorithm & getting seen	

• Effects of New Listings / Renewals	

• Timing	

• Titles &Tags SEO	

• Small business marketing - cost effective ways to bring buyers into your shop
ADVANCEDTOPICS
• Etsy Newsletters	

• Variations	

• Treasuries	

• Teams	

• Search Ads	

• Prototypes	

• Shop Local	

• Etsy API Apps	

• Marketing ROI calculations	

• The need for a separate website	

• Tracking performance with GA and Etsy
Stats	

• Google SEO	

• Advertising through blogs & advertising
networks	

• Web 3.0 Social Networks	

• Marketplace Platforms similar to Etsy
After registering an Etsy account, join the discussion at

Team Etsy Taipei & North Taiwan Sellers	

https://www.etsy.com/teams/20871/etsy-taipei-north-taiwan-sellers	

!
YES! I WANT TO LEARN MORE!

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Etsy: an introduction for Taiwanese designers

  • 2. TAIWAN ISTINY compared to the rest of the world
  • 3. LIMITED INFLUENCE even with the help of social networks
  • 4. THETAIWANESE SOCIAL LANDSCAPE (ADVERTISING ON FACEBOOK) • Easy access to people fromTaiwan • China, Hong Kong markets can be tapped with ease • Moderate difficulty to access people from Japan, Singapore, United States… • “Noise” fromThailand, Malaysia, Indonesia • Very low penetration to the rest of the world
  • 5. ETSY ISTHE GAME CHANGER • Founded in 2005 • Headquartered in Brooklyn, NY • Over 30 million members • Over 1 million active shops • 200 countries with annual transactions
  • 6. “BUT”THERE AREN’T FREE LUNCHES • Highly Competitive to be the “cream of the crop” • Requires maintenance and micro-management • “MoneyTraps” for the unsuspecting sellers • Needs more than “Business English” for effective customer service
  • 7. WE ARE HERETO HELP • 3+ years of experience on Etsy • #182 Handmade Bag & Purses Seller (Worldwide) • #8 Handmade Seller (Taiwan)
  • 9. VERSUS Curation Not-Curated Minimal Curation Language English + 7 European Languages Chinese (Traditional & Auto- Convert into Simplified), English Optional Shop types Handmade (Third-party manufacturing needs approval), Vintage (20 years), Craft Supplies Handmade, Original Designs, Importer/Distributor,Vintage (10 years) Market United States (60%), Canada, Australia, Europe, 200+ countries Taiwan. Future Direction: China, Hong Kong, Japan Fees USD $0.2 per listing (4 months) + 3.5% transaction fee + PayPal fees (~7%) 10-15% of sales (of which 5% is returned back to customer)
  • 10. ETSY:TERMS OF USE & SELLER GUIDELINES • Resellers Not Accepted • Third-Party Manufacturing (Except Prints, Posters, Music, Books) Requires Separate Application and Approval • BeTransparent & Disclose Members ofYourTeam • https://www.etsy.com/help/article/4507
  • 11. THE MONEY • Etsy's Direct Checkout is not supported for sellers inTaiwan • is the preferred payment method for sellers wishing to attract international customers • is also a payment gateway for customers paying with international credit cards • When customer pay with credit card, the amount is instantly credited into your balance (minus PayPal fees) • The balance can be spent at any time towards purchases or payment of Etsy fees, or they could be withdrawn into your bank account (~10 business days processing time) • Money Order / Personal Check / BankTransfer are not recommended for they are subject to frauds • Etsy fees are payable on the 15th of the next month
  • 12. MORE ABOUT PAYPAL • You need a PayPal Premier or Business Account • When selling on Etsy, PayPal account should be in USD • PayPal Fees (Receiving Money) = 4.4% + 0.3 USD • PayPal Fees (Withdrawal inTWD) = 2.5% added to exchange rate • You can refund your customer in full or in part within 60 days of receiving the payment.The 4.4% PayPal fee (minus 0.3 fixed fee) will be returned to you (pro-rata if doing a partial return)
  • 13. MORE ABOUT PAYPAL • Starting Apr 2014, PayPal withdrawals (TWD or USD) must now be sent to account at E.Sun Bank • USD can now be directly withdrawn into E.Sun foreign currency account (withdrawal fee 2.5%) • Convert foreign currency balance to USD on Paypal or direct withdraw toTWD (2.5% loss) • Linking PayPal to E.Sun bank account is done on internet banking, with details to be confirmed • http://www.esunbank.com.tw/event/paypal/eng/ index.html Additional Info Mar 2014
  • 14. ACCOUNTING OFYOUR ETSY EXPORTS
 (PAYMENT RECEIVEDVIA PAYPAL FROM ABOARD) a terrible mess, and NationalTaxation Bureau will prefer that you do not report these incomes over the fear that the numbers are fabricated for the purpose of sales tax avoidance your sales will be tax-free
  • 15. BEFORE SIGNING UP ON ETSY My products can be shipped internationally I have researched my competition on Etsy and made sure my products are competitive I am willing to invest time & money to build my international audience I have excellent photographs for my products I am confident with my English ability to write products descriptions and answer customer inquiries in a way that appears as if the customer is dealing with a native English speaker
  • 18. USE OUR INVITATION LINK • http://etsy.me/1n0uVrz • 40 Free Listings (=US$8) each for my shop and yours
  • 19. YOU WILL NEED PayPal Premier or Business Account (Verification can be done afterwards) Visa / Master Credit or Debit Card for Etsy Bills Shop Name (Alphabets and Numbers only, no space) At least 1 item to list (description + up to 5 pictures)
  • 20.
  • 21. Registering on Etsy *username is not shop name
  • 22. For best access to international buyers, use USD as your currency instead of NTD
  • 24. You can only change your shop name once, so think wisely Use a short name that creates does not conflict with existing shop names Use CamelCase when the name is composed of more than 1 word
  • 25. Fill in the form -You should just list 1 item for now
  • 26. PayPal account = the email address you signed up your PayPal account with.You should not accept any other payment options
  • 27. Validate Credit Card & Open Shop!
  • 28. Welcome to the Maze! You will learn how to use all these functions in the next course
  • 29. Chad Dickerson CEO of Etsy The Tricks that Chad will not tell you
  • 30. SEARCH ENGINE OPTIMIZATION VISITOR ACQUISITION how to get your shop found in the sea of other shops
  • 31. THE MANY WAYS SOMEONE CAN DISCOVERYOU • Seeing your stuff on Etsy front page • Searching for specific item • Browsing through categories or other curated pages • Found your shop or your items from google • … many other ways
  • 32. INTHE MENTORSHIP PROGRAM,YOU WILL LEARN • Tips on pricing your products on Etsy • Building a transparent, trustable and attractive shop on Etsy • Policies,About Page, Profile Page • Shop Announcement, Shop Sections, Rearranging, Listing Details • Improving Customer Service • Photographing Listing Images • Etsy search algorithm & getting seen • Effects of New Listings / Renewals • Timing • Titles &Tags SEO • Small business marketing - cost effective ways to bring buyers into your shop
  • 33. ADVANCEDTOPICS • Etsy Newsletters • Variations • Treasuries • Teams • Search Ads • Prototypes • Shop Local • Etsy API Apps • Marketing ROI calculations • The need for a separate website • Tracking performance with GA and Etsy Stats • Google SEO • Advertising through blogs & advertising networks • Web 3.0 Social Networks • Marketplace Platforms similar to Etsy
  • 34. After registering an Etsy account, join the discussion at
 Team Etsy Taipei & North Taiwan Sellers https://www.etsy.com/teams/20871/etsy-taipei-north-taiwan-sellers ! YES! I WANT TO LEARN MORE!