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DeliverAgile2018 - from Apollo 13 to Google SRE
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DeliverAgile2018 - from Apollo 13 to Google SRE
1.
From Apollo 13
to Google SRE When DevOps met SRE Sanjeev Sharma IBM Distinguished Engineer @sd_architect | sdarchitect.blog
2.
2Page© 2016 IBM
Corporation #WhoAmI • 20+ Years in Software Development and Delivery • IBM Distinguished Engineer and CTO for DevOps Adoption • Author of two DevOps books: • DevOps For Dummies: https://ibm.biz/BdsPMX • The DevOps Adoption Playbook: http://amzn.to/2hH7rt2 • Blog: https://sdarchitect.blog • @sd_architect
3.
3Page© 2016 IBM
Corporation What is SRE? “SRE is what happens when you ask a software engineer to design an operations team. ” - Betsy Beyer, Chris Jones, Jennifer Petoff, and Niall Richard Murphy. “Site Reliability Engineering.” Site Reliability Engineering (SRE) : Google’s approach to Service Management
4.
4Page© 2016 IBM
Corporation Reliability: The Real Availability Numbers! How much downtime does 5-nines 99.999% availability translate to? • Daily: 0.9s • Weekly: 6.0s • Monthly: 26.3s • Yearly: 5m 15.6s 4-nines or 99.99% translates to downtime of: • Daily: 8.6s • Weekly: 1m 0.5s • Monthly: 4m 23.0s • Yearly: 52m 35.7s Even the more common 99.95% availability SLO is a mere 43 seconds/day or 5:24 minutes/week.
5.
5Page© 2016 IBM
Corporation Apollo 13 – The real heroes Image Courtesy: Universal Pictures, NASA
6.
6Page© 2016 IBM
Corporation Eight Tenets of Google SRE 1. Ensuring a Durable Focus on Engineering 2. Pursuing Maximum Change Velocity Without Violating a Service’s SLO 3. Monitoring 4. Emergency Response 5. Change Management 6. Demand Forecasting and Capacity Planning 7. Provisioning 8. Efficiency and Performance
7.
7Page© 2016 IBM
Corporation Best Practices of Incident Management 1. Prioritize 2. Prepare 3. Trust 4. Introspect 5. Consider alternatives 6. Practice 7. Change it around Image Courtesy: Universal Pictures, NASA
8.
8Page© 2016 IBM
Corporation Development SCM Build Package Repo Deploy Development SCM Build Package Repo Deploy Development SCM Build Package Repo Deploy Development SCM Build Package Repo Deploy Test Stage Production Mainframe Hosted App Mobile App App Server Monolithic App Cloud Native App Enterprise Release Agile/Innovation Edge Rapid Delivery for Innovation • Agile • Antifragile • Experimentation • New and Innovative • Hybrid Cloud • IaaS/PaaS • Containers Industrialized Core Deliver at regular cadence • Agile • Stability • Predictability • Lean Delivery pipeline • Core and Legacy Systems Hybrid Infrastructure – Physical, Cloud • IaaS/PaaS • Containers Business Capability DevOps + SRE in the Enterprise Balancing Innovation and Optimization
9.
9Page© 2016 IBM
Corporation Development SCM Build Package Repo Deploy Development SCM Build Package Repo Deploy Development SCM Build Package Repo Deploy Development SCM Build Package Repo Deploy Test Stage Production Application N Application C Application B Application A Enterprise Release Agile/Innovation Edge Rapid Delivery for Innovation • Agile • Antifragile • Experimentation • New and Innovative • Hybrid Cloud • IaaS/PaaS • Containers Industrialized Core Deliver at regular cadence • Agile • Stability • Predictability • Lean Delivery pipeline • Core and Legacy Systems Hybrid Infrastructure – Physical, Cloud • IaaS/PaaS • Containers Business Capability Touchpoints of Standardization Across Delivery Pipelines Deployment Automation and Orchestration Service and Test Environment Virtualization ArchitecturePlanning Release Management Operational Readiness
10.
10Page© 2016 IBM
Corporation Your Delivery Pipeline will be as fast as the slowest Delivery Pipeline it is dependent on Planning
11.
11Page© 2016 IBM
Corporation Modernizing to Microservices based Architecture: Refactoring Code and Data and defining REST APIs Architecture
12.
12Page© 2016 IBM
Corporation Developers are paid to write code, not maintain deployment and configuration scripts Application Deployment and Environment Orchestration
13.
13Page© 2016 IBM
Corporation If you are doing 2- week Sprints, but it takes 3-weeks to get a Test Server, how long are your Sprints? Test Service and Environment Virtualization
14.
14Page© 2016 IBM
Corporation It is not possible to patch the software of a missile AFTER it has been launched Release Management
15.
15Page© 2016 IBM
Corporation Shift thinking from Mean Time Between Failure (MTBF) to Mean Time To Repair (MTTR). Operational Readiness for SRE
16.
16Page© 2016 IBM
Corporation Antifragile Systems Antifragile: Things that are neither fragile or robust, but rather thrive in chaos.
17.
17Page© 2016 IBM
Corporation When DevOps meets SRE DevOps: “Everyone is responsible for delivering Business Value.” SRE: “(Everyone) is responsible for delivering Continuous Business Value”
18.
THANK YOU Any questions? @sd_architect http://sdarchitect.blog
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