Gives an overview of professional coaching arc of conversation, Coaching stance and ICF core competencies. It helps leaders to understand the core skills to be practiced when they are wearing "Coach" hat.

1. Coaching Stance
and
The Arc of Coaching Conversation
Balaji Sathram, Agile Coach.
Webinar for Leadership Tribe.
28th April 2018.

2. What is Coaching?
• “Unlocking a person’s potential to
maximize their own performance.”
- John Whitmore, author of Coaching
for Performance
• Coaching is NEVER about the coach. It is
about the people they coach.
• A coach helps people make the best use
of their own resources.

4. Coaching Stance
• Heart of Coaching conversation
• How coach presents self in each situation
• Need to practice all ICF coach core competencies to be in “Coaching
Stance”.
• The coaching stance is the place we start from, the place we return,
and ideally the place we include of using any other competencies.

5. • Establishing and maintaining a relationship of trust
• Perceiving, affirming and expanding the client’s
potential
• Engaged listening
• Processing in the present
• Expressing
• Clarifying
• Helping the client set and keep clear intentions
• Inviting possibility
• Helping the client create and use supportive
systems and structures
A. Setting the Foundation
1. Meeting Ethical Guidelines and Professional Standards
2. Establishing the Coaching Agreement
B. Co-creating the Relationship
3. Establishing Trust and Intimacy with the Client
4. Coaching Presence
C. Communicating Effectively
5. Active Listening
6. Powerful Questioning
7. Direct Communication
D. Facilitating Learning and Results
8. Creating Awareness
9. Designing Actions
10. Planning and Goal Setting
11. Managing Progress and Accountability
The Coaching Masteries® Core Competencies

6. 1. Meeting Ethical Guidelines and
Professional Standards
• Apply Coaching Ethics and Standards
• Clear distinction between Coaching, Consulting,
Psychotherapy and other support professions
• Refer Clients to another professional as needed
2. Establishing the Coaching Agreement
• Agreement about the coaching process and
relationship
• Logistics, fees, scheduling, inclusion of others if
appropriate
• The client’s and coach’s responsibilities
Setting the Foundation

7. 3. Establishing Trust and Intimacy with the Client
• Genuine Concern for client’s welfare and future
• Personal integrity, honesty and sincerity
• Keeps promises, Respect
• Ask permission
4. Coaching Presence
• Chooses the most effective
• Flexible coaching process
• Opens up new possibilities
• Confidence to work with strong emotions
• Self-manage
Co-creating the Relationship

8. 5. Active Listening
• Focus on What client is saying and not saying
• Attends to Client’s Agenda
• The words, the tone of voice, and the body language
• Clarity and understanding: Summarizes, paraphrases, reiterates, and
mirrors back what client has said
6. Powerful Questioning
• Ask Open Questions that evoke discovery, insight, commitment or
action
• Move the client toward what they desire
7. Direct Communication
• Ability to communicate effectively
• Is clear, articulate and direct in sharing and providing feedback
• Uses language appropriate and respectful to the client
Communicating Effectively

9. 8. Creating Awareness
• Inquiry for greater understanding, awareness, and clarity
• Differences between the facts and the interpretation
• Between thoughts, feelings, and action
• Helps clients to discover for themselves the new thoughts, beliefs, perceptions,
emotions, moods, etc
9. Designing Actions
• Challenges client’s assumptions and perspectives
• Detached Attachment
• Do it Now – Immediate Support
• Engages the client to explore alternative ideas and solutions
Facilitating Learning and Results

10. 10. Planning and Goal Setting
• Ability to develop and maintain an effective coaching plan with
the client
• Creates a plan with results that are attainable, measurable,
specific, and have target dates
• Helps the client identify and access different resources for
learning (For Example - Books, Videos)
11. Managing Progress and Accountability
• Ability to hold attention on what is important for the client, and to
leave responsibility with the client to take action
• Effectively prepares, organizes, and reviews with client
information obtained
• Acknowledges the client for what they have done, not done,
learned
• Is able to move back and forth between the big picture of where
the client is heading
Facilitating Learning and Results

11. References
• ICP-ACC workshop by Sue Johnston
• ICF Core Competencies: https://coachfederation.org/core-
competencies

12. Thank you