This document summarizes a presentation on DevOps for Everybody given by Schlomo Schapiro. The presentation discusses how DevOps principles originally developed for IT departments can be applied more broadly in organizations to foster closer collaboration between different teams. It provides examples of how challenges like automation, shared responsibilities, and infrastructure management that teams outside of IT face can be addressed using DevOps solutions. The presentation concludes by offering a vision of how adopting a DevOps mindset can help create a digital workplace strategy and culture of seamless integration across an entire company.

1. Schlomo Schapiro
@schlomoschapiro
go.schapiro.org/slides
23.03.2017
DevOps
for Everybody
GUUG-Frühjahrs-
fachgespräch 2017
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License© 2017 Zalando SE / Schlomo Schapiro

2. https://m.heise.de/newsticker/meldung/Statistisch-gesehen-Arbeitsplatz-Killer-Automatisierung-3646644.html

4. DevOps

5. DEV OPS
Once Upon A Time...

6. DEV OPS

7. DEV OPS

8. DEV
Agile Methods
in Software
Development

9. DEV OPS

10. DEV

11. DevOps
Agile that
works for all IT
departments OPS

12. Christopher Schmidt / flickr
birgitta hohenester / pixelio.de
Steve Jurvetson / flickr
Autonomous Teams
Close Collaboration
Shared Responsibility
Automation
DevOps
is

13. 13
IT
DEVOPS RESULTS
New features and stable operations
Devs care about operational concerns
Ops actually do software development
You build it - You run it
Infrastructure as Code
Kanban / Agile in Ops
Ops can plan their work
Better quality and higher satisfaction
Much less unreasonable demandsMutual respect and understanding
“Student exchanges” between Dev and Ops
Automation for systems level stuff
Continuous Integration & Deployment On call for everybody or Ops-as-a-service
Faster innovation cycles
Better understanding of responsibilities
Ops providing Services and Appliances
Everybody has root access

14. 14
People
DEVOPS IS ABOUT…

15. 15
AGILE BIG PICTURE - THERE IS MUCH MORE PEOPLE THAN JUST IN IT
Product
Management
IT
Marketing
HR
Office
Mgmt
Corp
IT
Sales
Customer Service
Management
YOUR ENTIRE COMPANY
…
?

16. 16
AGILE GOAL
Product
Management
IT
Marketing
HR
Office
Mgmt
Corp
IT
Sales
Customer Service
Management
YOUR ENTIRE COMPANY
…
!

17. 17
WHY BOTHER?
Agile & DevOps is “proven” good for IT
→ all the company should benefit from these ideas
Close collaboration & shared responsibility
→ everybody would benefit from that
Automate or be gone
→ will be much worse for non-IT workers
DevOps: using technology to change culture
→ will also work for entire the company

18. 18
IT Platform & Tooling
Standard & Business Applications
DIGITAL PLATFORM - MANUAL LABOR
⚠ ? ✓
Copy &
Paste
Copy &
Paste
Copy &
Paste
Copy &
Paste
IT / App
Administration
Application
Development
Enterprise
Architecture

19. Agile /
DevOps
Agile / DevOps
Agile/
DevOps

20. Product
Management

21. 21
IT Platform & Tooling
Standard & Business Applications
DIGITAL PLATFORM - AUTOMATE EVERYTHING
⚠ ? ✓
Close Collaboration / Cross-functional team / Shared responsibility

22. 22
DEVOPS FOR IT ➡ DEVOPS FOR EVERYONE
What How Challenges for Everyone Solution
Close collaboration
Shared
Responsibilities
Development practices
Code repositories
Infrastructure as Code
Production access
“Not my job - IT should do
something”
Don’t know how to code
Afraid of losing their jobs
Only help is self-help
Teach coding
Lifelong learning keeps the
job
Automate processes
Create interfaces
Automate manual data
transfers & conversions
Don’t believe that stuff can be
automated
Show what is possible
Build up trust Exchange roles
Learn about the
problems of the other
side
“Wasn’t hired to be flexible” Lead by example
Find early adopters (e.g.
spouse working in IT)

23. 23
HOW TO GET THERE
Product
Management
IT
Marketing
HR
Office
Mgmt
Corp
IT
Sales
Customer Service
Management
YOUR ENTIRE COMPANY
…

24. 24
CORP IT SHOULD BE
Cost Driven Value Driven
A Service Organisation A Product Development Organisation
Part of Office Management or Finance Part of IT
In the basement Visible
Reacting to problems and requirements Developing the Future of Work

25. 25
Build the best employee experience in the world
Workplace Culture Corner Stones
Considerate and tolerant
Favor company collaboration over personal productivity
Communication habits
Everybody is/has an IT specialist
Primary work applications in the Web browser
Focus on seamless Integration and automation
Security and data protection
Chromebooks as Cloud Desktop
Google Apps & Microsoft Office
Be truly customer centric
A WORKPLACE STRATEGY FOR THE DIGITAL AGE
Please see A Workplace Strategy for the Digital Age for details

26. 26
THANK YOU - QUESTIONS?
Slides: http://go.schapiro.org/slides
Workplace Strategy: https://goo.gl/O7ppNN
Zalando Tech Blog: https://tech.zalando.com
Zalando Open Source: http://zalando.github.io
Zalando Jobs: https://jobs.zalando.com
Feedback Content: schlomo.schapiro AT zalando.de