Have you found yourself in data hell when it comes to social media measurement & analytics? This presentation provides a practical framework to help organize the world of social data, define the metrics and analysis that matter, and align your team objectives. Presentation for Seattle Interactive Conference 2014 #SIC2014.
“determine your goal and then think deeply about how you will measure whether you’re achieving that goal.”
If you have great objectives, but aren’t coming up with some way to frame all the data you, then you can still get into data hell.
I see marketers with great and clear business objectives, but then come in wanting to just capture all the data in the world without having a way to organize it and align to objectives.
Clarify your strategy around these things.
1. 5 dimension of social analytics to frame your strategy.
2. Creating some structure around - collect understand share to get practical data.
5 dimensions can frame the data, metrics, and analysis that matter. And the actions you want to take.
What data do I need to access?
What metrics and analysis truly matter?
How will I share insights with my team?
This should all be in service of driving actions… strategy or tactics that feed our objectives.
Instead of a framework to make it practical, we wanted it all… bigger, wider, all the data.
Data hell = time suck, inconsistency, lack of insights, lack of utility lack of access to what matters, data overload, insights underload
Standardization
Access
Calculating the right metrics
Knowing what to measure
Presenting data
Time to do all this
What data do I need to access?
What metrics and analysis truly matter?
How will I share insights with my team?
This should all be in service of driving actions… strategy or tactics that feed our objectives.
Data falls on the floor.
Think about it differently than an IT big data. All the data needle in the haystack.
We need the right data Understand -> DO.
Clearly mapping to the 5 dimensions… will help avoid boiling the ocean.
Have a handle on all the things you need and where they fit into the world. Then we can look at this and make sure it’s all tied to objectives.
Story Telling
Audience
Cadence
Formats
Access
Buzzwords
Show your work
Educate
Translate
Drive Action
Sometimes you might just share with yourself. Marketing team of 1.
What data do I need to access?
What metrics and analysis truly matter?
How will I share insights with my team?
This should all be in service of driving actions… strategy or tactics that feed our objectives.