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Mobile learning: current status, examples, challenges
- 2. © scil All rights reserved.
Agenda
› Importance of mobile devices
› What is mobile learning?
› Individuals: learning with mobile apps
› Organizations: 2 cases & development framework
Dr. Christoph Meier 2 09.05.2014
- 3. © scil All rights reserved.
Who we are & what we do
4 09.05.2014
Dr. Christoph Meier
Corporate
Learning
Strategy &
Portfolio
Management
Learning
Design
Learning
Professionals
Learning
Leadership
Learning
Culture
Learning
Value
Management
- 4. © scil All rights reserved.
Phase 1
Access to contents via mobile devices
(notebooks, PDAs, smartphones, tablets)
Phase 2 Informal learning outside of the classroom
Phase 3 Learning by mobile learners
What is "mobile learning"?
Dr. Christoph Meier 5 09.05.2014
Source: Pachler, Bachmair, Cook & Kress (2009, S. 29 ff.), Specht & Ebner (2011)
Image sources:
http://mashable.com/2011/09/14/high-tech-museums/
http://www.lifehacker.co.in/others/Do-Something-Personally-
Rewarding-Not-Productive-for-Happy-
Commutes/articleshow/33302533.cms
- 5. © scil All rights reserved.
Mobile learning: current status
Dr. Christoph Meier 6 09.05.2014
Source: ASTD Whitepaper "Going Mobile", 2013
47% of learning professionals interviewed
use mobile devices for learning
Source: Towards Maturity,
Mobile Learning at Work, 2013;
N=500 L&D Professionals
proliferation of mobile devices as consumer items
- 6. © scil All rights reserved.
MOBILE LEARNING:
INDIVIDUALS
Dr. Christoph Meier 7 09.05.2014
- 7. © scil All rights reserved.
The importance of mobile devices
Dr. Christoph Meier 8 09.05.2014
Source: TIME mobility poll
in collaboration
with QUALCOMM,
August 2012
Wikipedia
EmailCalendar
Podcasts
Newsreader
Image source: http://www.airsoftoutletnw.com/
condor-tactical-pants-ripstop-tactical-trousers-8
Community
updates
- 8. © scil All rights reserved.
Goals &
planning
Search &
organize
Process &
discuss
Design Deliver Observe &
evaluate
Mindmaps,
Office
documents
Google alerts,
Newsreader,
Scoop.it,
Communities
(google+ etc.)
ASTD / CLO
podcasts /
webinars;
Weblog;
Communities;
Office
documents;
Office
documents,
Screencast
recordings,
Weblog
LMS,
Weblog,
Webservices
LMS,
Social media
statistics
My personal learning environment
Dr. Christoph Meier 9 09.05.2014
Learning & developing knowledge Working & providing services
- 9. © scil All rights reserved.
My personal learning environment
Dr. Christoph Meier 10 09.05.2014
Web, Networks & Communities
Bookmarks + annotations + "read later"
RSS aggregation / newsreader
Content curation
Weblogging
App
App
App
App
Learning & developing knowledge Working & providing services
Goals &
planning
Search &
organize
Process &
discuss
Design Deliver Observe &
evaluate
Mindmaps,
Office
documents
Google alerts,
Newsreader,
Scoop.it,
Communities
(google+ etc.)
ASTD / CLO
podcasts /
webinars;
Weblog;
Communities;
Office
documents;
Office
documents,
Screencast
recordings,
Weblog
LMS,
Weblog,
Webservices
LMS,
Social media
statistics
seamless support for my activities
(continue where I left off)
Apps (Yammer etc.)
- 10. © scil All rights reserved.
Mobile learning with apps
Case Job profile Key challenge Learning scenario & apps employed Key benefit
1 Software
developer
Keep up to date
knowledge on
programming
languages
20-30' per day in
train (commute)
Anki-
Cards
• Quick access to
contents
• Productive
commute
2 Director of
small
enterprise
Professional
education in
parallel to day-
to-day work
Reading &
annotating course
content;
iThoughts, iAnnotate • Device always
at hand
• Contents
aggregated
3 Student Preparing for
exams
Organize content
by subjects;
set bookmarks;
search;
comment;
Good-
Reader
• Device always
at hand
• Contents
aggregated
Dr. Christoph Meier 11 09.05.2014
Source: Willers, Tanja. (2013). Nutzungskonstellationen und Schlüsselfaktoren für das Lernen mit Mobile Apps.
Duisburg: Master Thesis, Universität Duisburg-Essen. Abgerufen von http://publica.fraunhofer.de/documents/N-259772.html
- 11. © scil All rights reserved.
Apps for learning: territory to explore
Dr. Christoph Meier 12 09.05.2014
Source:
http://langwitches.org/blog/wp-
content/uploads/2011/12/iPadApps-DigitalLearningFarm.jpg
Source:
http://learningapps.org/index.php?overview&s=&category=0
&tool=
- 12. © scil All rights reserved.
MOBILE LEARNING:
ORGANIZATIONS
Dr. Christoph Meier 13 09.05.2014
- 13. © scil All rights reserved.
Mobile learning in organizations: content
Dr. Christoph Meier 14 09.05.2014
Source: ASTD Whitepaper "Going Mobile", 2013
Source:
T. Elkeles, Qualcomm, Mobile Learning: Trends
& realities. February 03, 2014
http://www.worklearnmobile.org/media/
Source: Mobile Learning Research, D.
Wentworth/Brandon Hall, CLO Webinar, 2014/03/14
http://de.slideshare.net/humancapitalmedia/the-
evolution-ofmobilelearning
- 14. © scil All rights reserved.
Case 1: Lufthansa
› Cabin
~18'000
low technical affinity
› Technical services
~ 10'000
high technical affinity
personal notebooks / tablets
› Cockpit
ca. 6'000
training primarily in flight simulator
› Management
personal notebooks / tablets /
smartphones
Serious game for
PC & tablet
Knowledge Nuggets
(Video)
Skill Pills
Dr. Christoph Meier 15 09.05.2014
- 15. © scil All rights reserved.
Mobile content: Example
Dr. Christoph Meier 16 09.05.2014
Source: http://www.skillpill.com/
- 16. © scil All rights reserved.
Case 2: Xerox
L&D: From "Training" to "Learning"
› indivdual ownership for learning
› integrate learning with work
› knowledge sharing for mobile workforce
› reduced time away from job for learning
Dr. Christoph Meier 17 09.05.2014
Basedon:SpotlightonXerox,StevenMorgan,XeroxGlobalLearning,CLOWebinar,2014-03-14
http://de.slideshare.net/humancapitalmedia/the-evolution-ofmobilelearning
XstreamVideo initiative: "Show – Share – Lead"
Show what you know
Share with the community of workers
Step forward & take the Lead
L&D CANNOT provide all the content needed by 140'000+ employees in specialized units
L&D CAN support knowledge exchange by employees within and across units
Company reinventing itself
"The document company"
↓
› information services
› business process services
- 17. © scil All rights reserved.
xerox XstreamVideo:
user generated content
Dr. Christoph Meier 18 09.05.2014
Sources:
http://de.slideshare.net/humancapitalmedia/the-evolution-ofmobilelearning
http://www.youtube.com/watch?v=gtVYkEdGtfo
Smartphone interface Full feature interface for PC & tablet
- 18. © scil All rights reserved.
Mobile learning development framework
Dr. Christoph Meier 19 09.05.2014
Basedon:MobileLearningResearch,DavidWentworth,BrandonHall,CLOWebinar,2014-03-14
http://de.slideshare.net/humancapitalmedia/the-evolution-ofmobilelearning
Connectivity
Channels
Devices Strategy
Content
User environment
1
2
3
4
4 = Optimized
1 = Starting out
- 19. © scil All rights reserved.
Case study Xerox: Details
Dr. Christoph Meier 20 09.05.2014
Basedon:MobileLearningResearch,StevenMorgan,Xerox,CLOWebinar,2014-03-14
http://de.slideshare.net/humancapitalmedia/the-evolution-ofmobilelearning
Channels
3) Mobile access to LMS & LCMS
(not for WBT but for catalogues &
performance support assets)
Devices
3) Focus on iPhone & iPad with
best effort for Android devices
Strategy
4) Systematically addressing informal
learning & the mobile worker
(e.g. XstreamVideo platform);
Content
3) 1. User generated content
(short & informal);
2. L&D performance support;
3. Acquired content (e.g., Skillsoft
Books 24x7 for mobile devices);
50%+ of eL-content ready for mobile
User environment
3) Content is accessible in different
versions with different devices;
1
2
3
4
4 = Optimized
1 = Starting out
- 20. © scil All rights reserved.
Mobile learning: challenges ahead
Dr. Christoph Meier 21 09.05.2014
Connectivity
HOW will we provide safe
connectivity everywhere?
Channels
HOW will we integrate
different information channels?
Devices
WHAT are the devices
that we want to support?
Strategy
WHAT do we want to achieve
for which target groups / audiences?
Content
WHAT content do we want to
generate and HOW?
User environment
WHAT is the user environment
that we envision for our users?
- 21. © scil All rights reserved.
Thank you for your attention!
https://twitter.com/scilCH http://slideshare.net: "sc4il"
Dr. Christoph Meier
swiss centre for innovations in learning (scil)
Universität St.Gallen
eMail: christoph.meier@unisg.ch
www.scil-blog.ch
http://www.scil.ch
