Josie Scott
3 SlideShares 10 Followers 117 Followings
Personal Information
Organization / Workplace
Greater Detroit Area United States
Occupation
Assistant Vice-President, User Experience and Accessibility Research at Synchrony Financial
Industry
Finance / Banking / Insurance
Website
http://www.user-insight.com
About
I synthesize "Ah-hah" into great and accessible design. Innovative user experience designer and researcher; information architect, plain language advocate, interaction design mentor and agile UX coach. Mobile, immobile, PC and Mac. I specialize in: • Leadership, Design and Innovation Collaboration • Mentoring responsive and adaptive design transformation • All research methods: - Usability Testing, in person and remote - Contextual Inquiry, Ethnography - Diary Studies and more • Accessibility Evaluation and Design • Lab and UX Software/Hardware Management • Analytics, Quantitative Data and Root-Cause Analysis • Information Architecture, Inter...
Contact Details
Tags
user experience ux research affinity diagramming conversations personas interviews innovation agile a11y plain language accessibility
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Presentations

(3)

Plain Language: The Clear and Simple Content Strategy

9 years ago • 1211 Views

Just Enough for Innovation

8 years ago • 600 Views

Doing Customer Interviews Right

7 years ago • 96 Views

Likes

(3)

Web Accessibility Gone Wild (Now Even MORE Wilder!)

Jared Smith • 14 years ago

Balanced Team LeanUX NYC Social

Lane Goldstone • 9 years ago

Ideas for design of complex transactions by @cjforms 2013

Caroline Jarrett • 10 years ago
Personal Information
Organization / Workplace
Greater Detroit Area United States
Occupation
Assistant Vice-President, User Experience and Accessibility Research at Synchrony Financial
Industry
Finance / Banking / Insurance
Website
http://www.user-insight.com
About
I synthesize "Ah-hah" into great and accessible design. Innovative user experience designer and researcher; information architect, plain language advocate, interaction design mentor and agile UX coach. Mobile, immobile, PC and Mac. I specialize in: • Leadership, Design and Innovation Collaboration • Mentoring responsive and adaptive design transformation • All research methods: - Usability Testing, in person and remote - Contextual Inquiry, Ethnography - Diary Studies and more • Accessibility Evaluation and Design • Lab and UX Software/Hardware Management • Analytics, Quantitative Data and Root-Cause Analysis • Information Architecture, Inter...
Tags
user experience ux research affinity diagramming conversations personas interviews innovation agile a11y plain language accessibility
See more