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Banking in an Open World
The Power Of Tokens
November 24th, 2020
Henri Dewaerheijd, Country Manager BeLux
Mastercard
©2019Mastercard.ProprietaryandConfidential
Data is the new Air
©2020Mastercard.ProprietaryandConfidential
3 NOVEMBER 4, 2020
An Open Infrastructure will accelerate innovation in Finance
©2020Mastercard.ProprietaryandConfidential
API infrastructure has become the
standard to exchange data between
parties
Value can be created with reasonable
to minimal integration
While Open API are geared towards a
mass consumption Closed API are
tailored to specific needs or a well
defined ecosystem
An Open Infrastructure is not always a needed to bring
innovation to ecosystems
©2020Mastercard.ProprietaryandConfidential
Mastercard leverages Closed APIs to bring value to Commerce
The foundation:
Pay and getting
paid
©2020Mastercard.ProprietaryandConfidential
Mastercard leverages Closed APIs to bring value to Commerce
Where we
innovate:
Leverage data to
create value
©2020Mastercard.ProprietaryandConfidential
7 FEBRUARY 26, 2020
Accelerating the exchange of
data between financial
institutions and merchants
©2020Mastercard.ProprietaryandConfidential
8 FEBRUARY 26, 2020
Digitizing cards with
Tokens
©2019Mastercard.ProprietaryandConfidential
MERCHANT PAIN POINTS
72%
of digital shopping
carts in Europe are
abandoned at
checkout.
MDES FOR MERCHANTS 9
Merchants need to balance between good consumer experience
and security to maximize successful transaction numbers
Good consumer
experience
One-click card on
file solutions
Tokens for Merchants
Issuer authentication
for each transaction
Security
©2019Mastercard.ProprietaryandConfidential
TOKENISATION EXPLAINED
Original Card Data
Traditional 16 digit card
number
5XXX-XXX-XXX-1234
Assigned to the Merchant
Traditional 16 digit card
number
5XXX-XXX-XXX-5678
Secured by Mastercard
Tokenisation is the process by which the original card number is replaced with a surrogate value called a “token.”
TOKEN
TOKEN
Digitizing cards with tokens
©2019Mastercard.ProprietaryandConfidential
FROM BANKS TO MERCHANTS
Tokens bring
convenience
and security
Maestro
©2019Mastercard.ProprietaryandConfidential
Tokens bring
convenience
and security
FROM BANKS TO MERCHANTS
XXXX
XXXX
XXXX
XXXX
Real card art
design is
displayed at
checkout
1
Maestro
©2019Mastercard.ProprietaryandConfidential
Tokens bring
convenience
and security
FROM BANKS TO MERCHANTS
XXXX
XXXX
XXXX
XXXX
Card
numbers are
replaced
with tokens
2
Maestro
©2019Mastercard.ProprietaryandConfidential
Tokens bring
convenience
and security
FROM BANKS TO MERCHANTS
XXXX
XXXX
XXXX
XXXX
Expired cards
are
automatically
updated
3
Maestro
©2019Mastercard.ProprietaryandConfidential
15 FEBRUARY 26, 2020
Enriched transactions
for banking statements
©2019Mastercard.ProprietaryandConfidential
Making statements clear
and transparent for
consumers
Enriched Transaction
Data
FROM MERCHANTS TO BANKS
©2019Mastercard.ProprietaryandConfidential
17 FEBRUARY 26, 2020
Enriched transactions
for banking statements
©2020Mastercard.ProprietaryandConfidential
With EMV 3DS, the
merchant can share up
10X more data,
enabling the issuer to
make better decision to
approve the
transaction
FROM MERCHANTS TO BANKS
E-commerce authentication flow exchanges data to increase
approval rates
©2020Mastercard.ProprietaryandConfidential
With EMV 3DS, the
merchant can share up
10X more data,
enabling the issuer to
make better decision to
approve the
transaction
FROM MERCHANTS TO BANKS
E-commerce authentication flow exchanges data to increase
approval rates
Merchants influence
banks to approve
transactions: shipping
and billing address is
the same, known IP
address, …
©2020Mastercard.ProprietaryandConfidential
FROM MERCHANTS TO BANKS
92
87
93
Oct-20Apr-20 Oct-20
3DS 1.0 EMV 3DS
+1%
Roughly 6 months time
the approval rate of
EMV 3DS is already
1ppt better than the
prior version
3DS Authorization Rates in Europe
And it works …
©2020Mastercard.ProprietaryandConfidential
21 NOVEMBER 4, 2020
What comes next?
©2020Mastercard.ProprietaryandConfidential
Financial Institutions
Digital Wallets
Internet of Things
Merchants
Card on file
With tokenization, the possibilities are infinite
TOKEN
Henri Dewaerheijd - Mastercard
©2020Mastercard.ProprietaryandConfidential
All devices become commerce devices, with voice becoming
a key element
« Hey TV, where can I buy this t-shirt from the
Mad Men series? »
« Hey Clara, I’m paying you back the restaurant
through our messaging app »
« BMW, allow payment for filling up the tank at
the gas station»
« Alexa, buy two tickets for the next concert of
Camila Cabello »
©2020Mastercard.ProprietaryandConfidential
25
Thank you for your
attention
26

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Henri Dewaerheijd - Mastercard