3. CRISISOR opportunity?
• New role for the banks
• Consolidation in small and medium sized banks? Ex. Axa and Crelan
• Trust – digital safe passwords. Ex. KBC digital safe
• No black swan
• No black box
5. Trust
No trust in some leaders,
banks
No risk products, safe
financial productsPeople are really afraid
1.Fearandreaction
Death?
Stock exchanges went down
already in January
Insurance demand, increase
Savings accounts
OBSERVATIONS ACTIONS
Contactless payments
6. 2.Workandwork LIFEbalance
OBSERVATIONS ACTIONS
- Home work
- Quality of life
- Adaptability and flexibility
- Apps that can sell products
- Working hours
- Remote leadership
- Remote banking
- Less branches
7. 3. Teleand digital
OBSERVATIONS
- Prop tech, US , 15 min. for an
mortgage loan
- Digital platforms, ex. deposit
solutions
- Lending application
- Apps selling
ACTIONS
- Everything becomes TECH
- Humanification
- Online selling