2. Before COVID-19
2
studies claimed mobility was a real mess…
traffic jams of 100 km vs 2011+ 80%
traffic jams of 400 km
+
800%
not limited to peak time anymore
> 100 million in economic loss
> 8.000 premature mortality
due to pollution
3. Before COVID-19
3
… and it was not expected to improve by 2030
estimated drop in speed- 24%
tons/km growth expectation+ 44%
need for passenger
transportation
+ 11%
4. At the same time we observe some new trends:
4
the way we live is changing
Emergence of smart cities
Co-living solutions
15 min. cities
5. At the same time we observe some new trends:
5
the way we work is changing
Co-working solutions
Aspiration for better
work-life balance
Emergence of mobility budget
Companies actively
promote homeworking
Technology enables us
to work from anywhere
6. At the same time we observe some new trends:
6
the way we move is changing
is ready to switch to soft mobility
if the infrastructure is there
51 %
low emission zones
Twice more electrified cars
within 10 years
7. During the first lockdown
7
there was a significant acceleration of some trends
cancelled or delayed
buying a new car
25%
online shopping consumers+ 15%
increased their use of internet+ 80%
bike sales higher than ever before
growth in sales of vans
homeworking is expected to last
8. And we have to keep up
8
with growing customer expectations
Environment friendly behavior
Price sensitivity
Certainty
9. How we can differentiate
Vivium Mobility Vision
10. We must certainly consider
10
customer expectations & mobility trends
We must take into account the
change in mobility behavior.
We must adapt our solutions
to green mobility.
We must provide multi-modal
solutions so our customers
know they can rely on us
however they move.
11. But we must also look
11
at where want to differentiate along our customers journey
Discover mobility
alternatives
Consider buying or
adding mobility
solutions
Buy a new car, bike, or
change their habits
Move safely
and enjoy
Retire mobility solution
Choose most appropriate
solution for your trip
Extend your services beyond the insurance
Reinforce the insurer’s role to be even more
relevant when your customers need you
12. It’s part of our cooperative DNA to focus on relevant moments
12
and reassure customers to move easily, move safely & rely on us
Discover mobility
alternatives
Consider buying or
adding mobility
solutions
Buy a new car, bike, or
change their habits
Move safely
and enjoy
Retire mobility solution
Choose most appropriate
solution for your trip
Extend your services beyond the insurance
Reinforce the insurer’s role to be even more
relevant when your customers need you
Insurance
solutions
Prevention &
safety solutions
Mobility
services
Mobility
planning
solutions
15. Liberty Rider
15
Technology that saves lives
Plan your trip and activate
Liberty Rider
Family and friends are
reassured any time
Follow the GPS and get
notifications when
approaching hazardous zones
Fall and accident
detection with
emergency call
16. Liberty Rider
16
Technology that saves lives
270.000 km secured over 3 months270 K
8.000 trips secured
over the past few months
8 K
June 2020
Launch of the collaboration
All clients can install
and activate their advantages
uses the automatic launch of the app63%
2 lives saved
17. 17
Vivium Bike insurance
Partnerships beyond insurance
We’ve established selected and relevant partnerships,
to help our clients protect their bike and themselves.
18. Vivium Bike insurance
18
Partnerships beyond insurance
Protect your bike
against theft
Protect yourself
and be visible
Protect yourself with a
connected helmet
Tips & tricks
+ Social responsibility
19. Vivium Bike insurance
19
Partnerships beyond insurance
Decavi Innovation Award 2020
1st digital bike insurance (monthly fee) paid
by credit card that can be stopped instantly
May 2020
Launch of Vivium bike insurance
21. What to expect
21
on the mobility insurance market?
Can we expect a further increase in
disruptive business models? How can
brokers and insurtechs cooperate?
Can we expect an increase in usage-
based insurance? And will customers
look for discounts or still prefer fix
prices within these models?
A Roland Berger study claims only
10% of all Europeans are willing to
buy an online insurance. How can we
integrate advice and build trust in our
digital world?
22. And what we know for sure
22
about our challenges and the future of insurance
need for transparent and proactive
communication and information
need for an agile mindset
need for operational excellence
23. Join us @ viviumdigitalawards.be
Register your digital solution on our Radar and
reach all Belgian brokers at once.
