The Center for Creative Leadership designed Leader Development Roadmap which integrates within itself the logic and content of developing leaders in organizations on the basis of many years of research done by CCL.

1. CCL LEADER DEVELOPMENT
R
OADMAP

2. 4 COREDEVELOPMENT
PROGRAMS
6 SPECIALIZEDSKILL
DEVELOPMENTPROGRAMS
8 LEADERSHIPCOACHING
10 LEADERSHIPASSESSMENTS
12 CUSTOMIZEDSERVICES
14 LEADERDEVELOPMENT
H
L
ROADMAPDEFINED
G D
Q O
B R J
C
A
P I
N
K S
T E
M
F
CCL®isanchoredbyfivecampuses CCLprogramsareofferedaroundtheglobe—atits
inNorthAmerica,EuropeandAsia: fivecorecampusesandattheseadditionallocations:
A San Diego, California, USA F Mt. Eliza, Victoria, Australia N Dubai, UAE
B Colorado Springs, Colorado, USA G Ontario, Canada O Hartford, Connecticut, USA
C Greensboro, North Carolina, USA H Copenhagen, Denmark P St. Petersburg, Florida, USA
D Brussels, Belgium I Cairo, Egypt Q Peoria, Illinois, USA
E Singapore J Minato-Ku, Tokyo, Japan R College Park, Maryland, USA
K Mexico City, Mexico S Pune, India
L Moscow, Russia T Addis Ababa, Africa
M Bellville, South Africa

3. The Center for Creative Leadership’s
LeaderDevelopmentRoadmap
accelerates your strategy and business
results by unlocking leadership potential.

4. Thequalityofyourleadership
drivestheperformanceofthe
organization.
CCLacceleratesyourstrategyandbusinessresultsbyunlockingthe
leadershippotentialinyourorganization.CCLdrivesresultsbypartnering
withorganizationstoalignleadershipstrategywithbusinessgoals,
optimizetheorganizationalenvironmentforleadershipandharnessthe
energyofawell-developedworkforce.
CCL’sLeaderDevelopment
Roadmap:Real Challenges,
Focused Development
BasedonCCL’s40yearsofresearchanddirectexperiencedeveloping
thousandsofleadersannually,theLeaderDevelopmentRoadmaphelps
youtargetthereal-worldchallengesuniquetoeachlevelofleadership.
TheRoadmapprovideseasyaccesstotheprograms,products,coaching
andservicesthatleadersneedtosucceed.
CCL’sLeaderDevelopment
Roadmapmeetsyouwhere
youareandtakesyouwhere
youwanttogo.

5. Howtousethisguide
The Leader Development Roadmap connects the challenges leaders face
every day with the essential skills they need to be successful. We’ve created
a flexible suite of development resources targeted to five levels of leaders:
LEADINGSELF:Individual contributors, professional staff and emerging leaders
LEADINGOTHERS:Leaders of individual contributors
LEADINGMANAGERS:Leaders of managers and/or senior professional staff
LEADINGTHEFUNCTION:Leaders of functions or divisions
LEADINGTHEORGANIZATION:Leaders of the enterprise
Browse the following pages to see the array of programs, coaching,
assessments and other resources for each level. Take a closer look at
the challenges and the focus areas for development on page 15.
For assistance in finding the right resources for you or your organization,
please visit www.ccl.org or contact your local regional headquarters:
CCL-Americas +1 336 545 2810
CCL-Europe,MiddleEast,Africa +32 (0)2 679 0910
CCL-Asia-Pacific +65 6854 6000

6. “ heCenterisknowngloballyasthe
T
goldstandardinleadershipdevelopment
forexecutives,sotheseniorleaderswe
approachknowtheywillbeparticipating
inaqualityinitiative.”
Nancy Coffee – President and CEO, The Leadership Academy FUNDAMENTAL
FOURLEADER
COMPETENCIES:
• Self Awareness
• Learning Agility
• Influence
• Communication
4 COREDEVELOPMENTPROGRAMS
CCLcoreleadershipprogramsbuildthemostcriticalskillsforsuccessateachlevelof
leadership.TheyaregroundedinCCL’s“Fundamental Four”leaderskills,drivenby
essentialoutcomesandfocusedonkeyrequirementsforsuccessateachlevel.
CCL’sprogramsaredeeplypersonalandcustomizedtoeachlearner.CCL’sprovenmodelof
developmentintegratesAssessment, Challenge andSupport,helpingleadersinternalize
essentiallessonsandcreateactionplansforimprovement.
AlumniconsistentlyrankCCLprogramsamongthetopintheworldinsurveysconducted
bytheFinancial TimesandBusinessWeek.Exploreeachprogramtofindoutwhy.

7. LEADING LEADING LEADING LEADINGTHE LEADINGTHE
SELF OTHERS MANAGERS FUNCTION ORGANIZATION
Leadership Maximizing Leadership Leadingfor Leadershipat
Fundamentals YourLeadership Development Organizational thePeak
Potential Program Impact:The
Looking Glass
Experience
Introduces the fundamentals Prepares first-time managers Builds the leadership skills Enhances the ability to lead Maximizes personal leadership
of effective leadership for to achieve lasting results and confidence needed to strategically while balancing power to accelerate the
greater success, faster. through people. translate strategy into effective short and long-term organization’s commitment,
action on the front line. perspectives. alignment and results.
www.ccl.org/lf www.ccl.org/mlp www.ccl.org/ldp www.ccl.org/loi www.ccl.org/lap
CoreDevelopmentPrograms

8. 6 SPECIALIZEDSKILLDEVELOPMENTPROGRAMS
Specializedskilldevelopmentprogramsgiveleadersanimmersionintospecificleadership
topics.Thesehighlyfocusedexperiencesareworkingsessions,designedtohelpleaders
applywhattheylearntotheircurrentsituations–andtotheirfuturegoals.
Whetherleadersneedtosharpentheirexperienceinstrategicleadership,buildcritical
coachingskills,successfullyleadinnovationorcreatecommitmentinateam,these
programsprovidedeepinsightandpracticaltoolsforsuccess.

9. LEADING LEADING LEADING LEADINGTHE LEADINGTHE
SELF OTHERS MANAGERS FUNCTION ORGANIZATION
DevelopingtheStrategicLeader
Focuses strategic thinking, acting and influencing skills
to more effectively lead strategy execution
LeadingTeamsforImpact
Strengthens ability to manage and lead teams to
experience the power of collective effort
TheWomen’sLeadershipProgram
Provides understanding and development in a wide range
of issues affecting professional women in organizations
InnovationLeadership
Builds a culture that fosters creativity, cultivates
learning, and accelerates growth
CoachingforHumanResourcesProfessionals
Strengthens coaching skills and shares best practices in coaching
LeadershipDevelopmentforHRProfessionals
Increases leadership capacity to strengthen HR partnerships with senior management
CoachingforGreaterEffectiveness
Develops skills in coaching others to increase productivity and improve performance
AssessmentCertificationWorkshop
Become certified to administer CCL’s powerful suite of 360-degree assessments
SpecializedSkillDevelopmentPrograms

10. CCLCOACHING
SERVICESPROVIDE:
• High quality assessments
• A commitment to proven leadership
development methods
• Rigorously trained coaches
• A confidential, safe environment
for growing as a leader
8 LEADERSHIPCOACHING
Steepedinmorethanfourdecadesofresearchandpracticalknow-how,CCL’scoaching
helpsleadersmasternewattitudesandbehaviorsthatdrivebusinessresults.
Ourleadershipcoachingsolutionscanmakeadifferenceatalllevelsoftheorganization,
fromafirst-timemanagertotheCEO.Ourcoachesalsoworkwithgroupsandteamsto
facilitatelearningandpushforimprovedperformance.

11. LEADING LEADING LEADING LEADINGTHE LEADINGTHE
SELF OTHERS MANAGERS FUNCTION ORGANIZATION
CoachingSkillsWorkshops APEX
Customized coaching-skill program within organizations In-depth, C-level
leadership coaching
CoachingforGreaterEffectiveness
Public program that develops skills in coaching others to
increase productivity and improve performance
SeniorLeadership
TeamCoaching
Executive coaches uncover
CoachingforHumanResourceProfessionals hidden challenges and
Public program that strengthens coaching skills and shares best practices in coaching drive team results
ExecutiveCoaching
Drives results with one-on-one, customized leadership development
TransitionCoaching
Helps individual leaders prepare for or excel at career transitions
TeamandGroupCoaching
Allows teams to work together and create shared understanding to increase effectiveness
ProgrammaticFollow-onCoaching
Maintain momentum after a development program with goal-achievement coaching
LeadershipCoaching

12. 10 LEADERSHIPASSESSMENTS
CCL’sassessmentsarepowerfuldriversoflearningandchange.Ourassessmentandfeedback
processhelpsleadersmeasurewheretheyare,clarifyneedsandgoals,andsetdirectionfor
furtherdevelopment.
CCLpioneeredtheuseofassessmentsandfeedbackinleadershipdevelopmentdecadesago.
Ourexpertiseandstate-of-the-art,research-basedassessmenttoolshaveearnedthetrust
ofthousandsofHRprofessionalsandconsultantsbecausethey:
• Easilyfitintoexistingorganizationaldevelopmentprograms-andofferrelevantobservableandmeasurableresultson
leadershipskillsmanagerslearnthroughexperience.
• Provideoptionsforcustomizationthatcanincreaserelevance,ownershipandadvocacythroughouttheorganization.
• Providestatisticallyvalidandreliableresultsthathelpindividualsandteamsaligntheirperformanceobjectiveswith
thoseoftheentireorganization.
• Providelanguageoptionsforusewithnon-Englishspeakingemployees.

13. LEADING LEADING LEADING LEADINGTHE LEADINGTHE
SELF OTHERS MANAGERS FUNCTION ORGANIZATION
KEYStoCreativityandInnovation
Organizational Assessment: Assess organizational climate for creativity and innovation by measuring specific management practices
LeadershipGapIndicator
Organizational Assessment: Identify and address critical skill gaps in organizational leadership
JobChallengeProfile
Self Assessment: Use job assignments to develop skills
LearningTacticsInventory
Self Assessment: Profile preferred learning behaviors and ExecutiveDimensions®
develop individual learning plans 360-Degree Assessment: Address top level leadership issues
Benchmarks®
360-Degree Assessment: Measure 16 skills and perspectives critical for success and five possible career derailers
SKILLSCOPE®
360-Degree Assessment: Assess 15 key job-related skills essential for managerial success
Prospector®
360-Degree Assessment: Gain feedback on the skills most often found in
successful executives and the behaviors needed to acquire those skills
360ByDesign®
360-Degree Assessment: Customizable development tool measuring key leadership skills and behaviors identified by an organization
AssessmentCertificationWorkshop
Become certified to administer CCL’s powerful suite of 360-degree assessments
Assessments

14. 12 CUSTOMIZEDSERVICES
CCL’scustomizedservicesalloworganizationstodeveloptheleadershipcompetenciesneeded
tomeetspecificchallengesandbusinessrealities.
Foreachclient,ourapproachisconsistentbuttheoutcomeisone-of-a-kind.Weemploy
ourrigorousD6process-Discover,Diagnose,Design,Develop,Deliver,Discern–tocreate
customizedsolutionsfortoughleadershipchallenges.Whethertheneedisforalarge-scale
changeinitiativeorasmallerdevelopmentprogramforadivisionordepartment,CCL’s
customizedservicescanbetailoredtoalllevelsinyourorganization.

15. LEADING LEADING LEADING LEADINGTHE LEADINGTHE
SELF OTHERS MANAGERS FUNCTION ORGANIZATION
1 DISCOVERyourbusinesschallenge.
Examine the internal and external business drivers of the problem.
2 DIAGNOSEyourleadershipneed.
Connect your business challenge with the underlying leadership issues.
3 DESIGNyourcustomizedsolution.
Draw the blueprint to your leadership solution.
4 DEVELOPtheinitiative.
Build your customized leadership solution to your specifications.
5 DELIVERyoursolution.
Exceed your expectations.
6 DISCERNtheimpact.
Demonstrate the real results you can deliver back to your organization.
CCL’sCustomDesignProcess

16. 14 LEADERDEVELOPMENTROADMAPDEFINED
Leadershipskillsshouldcontinuetoevolveandadaptinordertomeettheconstantly
changingconditionsandchallengesofaglobalmarketplace.CCL’sRoadmapconnects
leaderstotherightdevelopmentattherighttime.WiththeRoadmap,organizations
havetheinformationtheyneedtosteerleaderdevelopment,fuelsustainedsuccess,
andprepareallleadersforwhat’snext.

17. LEADING LEADING LEADING LEADINGTHE LEADINGTHE
SELF OTHERS MANAGERS FUNCTION ORGANIZATION
Challenges Challenges Challenges Challenges Challenges
• Prepare for management • Transition from • Integrate cross - • Set vision and build toward • Set organizational
or leadership role individual performer to functional perspectives the future direction
• Build common leadership leading a team in decisions • Balance trade-offs • Foster alignments across
language in organization • Build relationships to • Handle complexity between the short the organization
• Increase personal get work done • Manage politics and long-term • Gain commitment for
effectiveness and • Deal effectively with • Align organization for performance
• Sell ideas to senior
performance conflict strategy implementation
leaders • Refine and build strong
• Solve problems • Select lead managers executive persona
successfully
for high performance
FundamentalFourLeaderCompetencies:Selfawareness,learningagility,influence,communication
Competencies Competencies Competencies Competencies Competencies
• Establishing credibility • Coaching • Thinking acting • Being visionary • Creating
• Leading with purpose developing others systemically • Driving results articulating vision
• Delivering results • Leading team • Managing organizational • Strategic thinking • Creating strategic
achievement complexity acting alignment
• Doing whatever it takes
• Building maintaining • Negotiating adeptly • Creating engagement • Developing a
• Interpersonal savvy relationships leadership and talent
• Selecting developing • Identifying innovation
• Embracing flexibility • Resolving conflict others strategy aligned with
opportunities for new business strategy
• Tolerating ambiguity • Learning to delegate • Taking risks businesses
• Leading the culture
• Understanding one’s own • Confronting problem • Implementing change • Working across
values and culture employees boundaries • Executive image
• Managing globally
• Innovative problem dispersed teams • Leading globally • Creating a culture of
solving innovation
• Embracing change • Catalyzing change
• Adapting to Cultural • Leading outwardly
Differences
ChallengesCompetencies

18. NOTES

19. www.ccl.org

20. GetstartedWithCCL
We look forward to partnering with you on your leadership challenges and developing the
creative leadership that will lift you and your organization to new levels of success. To get
started, visit www.ccl.org or contact us at one of our regional headquarters:
CCL-Americas
Telephone +1 336 545 2810
Facsimile +1 336 282 3284
E-mail info@ccl.org
CCL-Asia-Pacific
Telephone +65 6854 6000
Facsimile +65 6854 6001
E-mail cclasia@ccl.org
CCL-Europe,MiddleEast,Africa
Telephone +32 (0)2 679 0910
Facsimile +32 (0)2 673 6306
E-mail ccl.europe@ccl.org
Center for Creative Leadership, CCL®, its logo, Leadership Development Program (LDP)®, Benchmarks®, SKILLSCOPE®, Executive Dimensions®, and 360 By Design® are registered trademarks owned by
the Center for Creative Leadership. Prospector® is a registered trademark owned by Morgan W. McCall Jr. Gretchen M. Spreitzer, and Joan Mahoney. © 2010 Center for Creative Leadership. All Rights Reserved.
Client Priority Code: LDR2010v001