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DATACAT
a participatory design case study
2 ServDes. 2016DATACAT
Lara Clare Casciola
Maria Crucera Vasco
Esben Grøndal
Andreas Jonsson
Nicola Morelli
Amalia de Götzen
3 ServDes. 2016DATACAT
Overlapping research and
design phases through
participatory strategies
4 ServDes. 2016DATACAT
By including a small, focused
user group throughout the
project process, we moved
faster and more iteratively
through design phases.
Overlapping research and
design phases through
participatory strategies
=
1 ServDes. 2016DATACAT
CONTEXT
PROCESS
PRODUCT
KEY LEARNINGS
2 ServDes. 2016DATACAT
Service Design at AAU
- Group project based
- Focus on co-creation, social innovation &
user-centered design
3 ServDes. 2016DATACAT
Smart Cities + Big Data
- Theme for group projects
- How can technology improve cities?
4 ServDes. 2016DATACAT
CONTEXT
PROCESS
PRODUCT
KEY LEARNINGS
5 ServDes. 2016DATACAT
How might we
improve data literacy
among youth in
Copenhagen?
6 ServDes. 2016DATACAT
Empathise Define Ideate Prototype Test
7 ServDes. 2016DATACAT
Empathise Define Ideate Prototype Test
USER INVOLVEMENT
8 ServDes. 2016DATACAT
Our ‘teen team’
9 ServDes. 2016DATACAT
Youth Cafe 1
10 ServDes. 2016DATACAT
Youth Cafe 1 Youth Cafe 2
11 ServDes. 2016DATACAT
Youth Cafe 1 Youth Cafe 2
Youth Cafe 3High School Test
12 ServDes. 2016DATACAT
Youth Cafe 1 Youth Cafe 2
Youth Cafe 3High School Test
13 ServDes. 2016DATACAT
Youth Cafe 1 Youth Cafe 2
Youth Cafe 3High School Test
Empathise Define
14 ServDes. 2016DATACAT
Youth Cafe 1 Youth Cafe 2
Youth Cafe 3High School Test
Empathise Define Define Ideate
15 ServDes. 2016DATACAT
Youth Cafe 1 Youth Cafe 2
Youth Cafe 3High School Test
Empathise Define Define Ideate
Prototype Test
16 ServDes. 2016DATACAT
Youth Cafe 1 Youth Cafe 2
Youth Cafe 3High School Test
Empathise Define Define Ideate
Prototype Test Prototype Test
17 ServDes. 2016DATACAT
CONTEXT
PROCESS
PRODUCT
KEY LEARNINGS
18 ServDes. 2016DATACAT
Citizens use the Datacat
service to gain data literacy
through municipal projects
19 ServDes. 2016DATACAT
Jimmi
Jimmi’s Databox
Municipal ‘Challenges’
Tell us about your
neighborhood
This is how we
used your data
Help us decide where
to place new bike lanes
Photograph your
favorite spot
We’re looking for
location data in Hellerup
Teacher
Municipal
Worker
This is how your
data was used
We will use
Datacat
20 ServDes. 2016DATACAT
CONTEXT
PROCESS
PRODUCT
KEY LEARNINGS
21 ServDes. 2016DATACAT
1.	A manageable, motivated
user group is perhaps
more important than a
representative sample
22 ServDes. 2016DATACAT
2.	The design process can
be quick and agile without
sacrificing user involvement
23 ServDes. 2016DATACAT
3.	This targeted approach
requires detailed planning
and artifact creation
Thank you

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