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Ready. Set.
Handoff.Improving the Project Handoff Experience.
DAVID YARDE
SEVENALITY
Who am i
CO-FOUNDER SEVENALITY
ORGANIZER UX ORLANDO
CO-ORGANIZER WORDPRESS ORLANDO
@dsmy/@sevenality
HOW CAN WE
IMPROVE HANDOFFS?
Let’s take a look at the good, bad, and ugly.
#wcmia @dsmy/@sevenality
45%admit they’re unclear on the business objectives of their IT projects.
60%of companies don’t consistently align projects with business strategy.
78%said their project requirements are usually or always out of sync with the business.
#wcmia @dsmy/@sevenality
75% of business and IT executives
anticipate their software projects will fail.
Whoa! Such confidence!
#wcmia @dsmy/@sevenality
#wcmia @dsmy/@sevenality
IN NEARLY ALL CASES OF FAILED HANDOFFS AND
PROJECTS, COMMUNICATION FAILURES RESULTED
IN UNCERTAINTY DURING HANDOFF DECISIONS
AND PROCEDURES.
#wcmia @dsmy/@sevenality
Core Components of
a Successful
Handoff
#wcmia @dsmy/@sevenality
VERBAL
COMMUNICATION
in person, over the phone, or via online meeting.
#wcmia @dsmy/@sevenality
WRITTEN
COMMUNICATION
in nursing this is often called a “Transition Record”.
#wcmia @dsmy/@sevenality
TRANSFER OF PROFESSIONAL
RESPONSIBILITY.
aka the moment everyone feels like a weight has been lifted.
#wcmia @dsmy/@sevenality
THE IMPORTANCE OF POST
PROJECT REVIEWS
#wcmia @dsmy/@sevenality
PERSONAL AND PROFESSIONAL
DEVELOPMENT
@dsmy/@sevenality
“WE ARE WHAT WE REPEATEDLY DO.
EXCELLENCE THEN, IS NOT AN ACT BUT A
HABIT.”
@dsmy/@sevenality
Leadership offers an opportunity to make a
difference in someone's life,
no matter what the project is.
- Bill Owens
@dsmy/@sevenality
SETTING THE STAGE FOR
THE NEXT PROJECT
@dsmy/@sevenality
TAKEAWAYS
• Be realistic
• Make sure team members communicate
with each other
• Don't be afraid to communicate bad news
-- and adjust expectations
@dsmy/@sevenality
ANYTHING WORTH DOING,
IS WORTH DOING RIGHT.
@dsmy/@sevenality
THANK YOU!
Twitter: @sevenality / @dsmy
Or check us out online at sevenality.com

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Ready. Set. Handoff. - Improving the Project Handoff Experience.