Process flow chart or Flow process chart among the seven quality control tools considered as the first and base of application of every quality tool. Process flow chart is the pictorial representations of all activities of process using different shape of boxes. Process flow chart is the guiding map of the whole process. With a single view, process flow chart gives almost every information about the whole process. Process flow diagram inform the starting and end point of the process along with the operations, decision, storage, delay, direction etc. through which the product or service passing. Different shapes like circle, rectangular circle, diamond, rectangle, arrows, D shapes, inverted rectangles etc. are used to construct process flow diagram. Process flow diagram clearly explains which operation is followed by which operation. Process flow chart helps to find out the potential trouble spots in the process so that corrective action can be taken to remove the hurdles at an early stage. To audit the whole process, process flow chart plays a vital role. Even for the new comers in the organization, process flow chart is an opportunity to understand their process easily.

1. SEVEN QC TOOLS TRAINING
Process Flow Chart

2. SEVEN QC TOOLS TRAINING: PROCESS FLOW CHART
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Introduction
 You always feel relived after taking a cup of tea.
 But have you ever think that how does this cup of tea come in your hand and after taking a sip of this tea why you want to know the name of the person who made this for you?

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 Can you inhale some tea and sugar granules with milk and water directly?
Of course not!
 It is because you can’t convert the Input into the output directly. There is something missing which
convert the input to output
Output
?
Input

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 What is this, which convert the inputs into outputs?
Process
 A process is the chain of systematic activities in which if some inputs enter, convert to some output.This output may be a new product or service.
 The process also produces some waste while converting the input into output.

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Process Flow Chart
If we note down all the activities of the process and then show them by some standard symbols representing all the activities connecting by means of arrows according to the process sequence then whole picture so designed is known as process flow chart.

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Box design of Process chart

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Process Flow Chart Displays
 Starting and End point of the process
 Movement of the goods
 Activities on the goods
 Waste collection area
 Storage area of the goods
 Sequence of steps in the process
 Time of movement of goods

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Process Flow Chart Answers
 How to streamline the process?
 How do inputs convert into output?
 How waste can be reduced during the conversion of input to output?
 How process efficiency can improve?
 How to reduce cycle time?

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 How to reduce the idle time of the process?
 How to find the trouble spots of the process?
 How to identify the value added and non value added activities?
 How to train a new comer?

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Process flow chart Shapes
Basic Shapes which are being use to construct process flow chart.
 Rounded Rectangle uses for start or terminating point of process
 Rectangle or Square uses for task or activity on the process

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 Diamond shape uses for decision making.
 An Arrow uses for sequence flow
 ‘D’ shape uses for delay of product on a work station
 Inverted triangle uses for storage

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Construction of Process flow chart
 Write Start and End point to fix the boundaries of the process
 Write down all the process activities separately.
 Write down all the connecting sequences of all the activities involved in the process separately.
 Select the proper symbol for each step of the process.

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 Connect all the symbols by arrows in a proper sequence.
 Note the time elapsed for each activity to calculate the cycle time.
 Write the mandatory heading for the process flow diagram like Task, Starting and End Point, Made By, Date of Charting.

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Process Flow Chart of Tea Making

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Contact
Narender Sharma
Mob: 08684861131, 09315132462
Website: www.shakehandwithlife.in | www.shakehandwithlife.puzl.com | www.shakehandwithlife.blogspot.in
Email: shakehandwithlife@gmail.com | narender@shakehandwithlife.in