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Management by
  Objectives



   HRM Presentation
Presented by :-
Shangrilla S Jagtap
Definition
Management By Objectives (MBO) can be defined
as a process whereby the employees and the
superiors come together to identify common goals,
the employees set their goals to be achieved, the
standards to be taken as the criteria for
measurement of their performance and contribution
and deciding the course of action to be followed.
• Management by Objectives (MBO) is a process of agreeing
  upon objectives within an organization so
  that management and employees agree to the objectives
  and understand what they are in the organization.
• The term "management by objectives" was first popularized
  by Peter Drucker in his 1954 book 'The Practice of
  Management'
Main Concept
• The principle behind Management by Objectives (MBO) is to
  make sure that everybody within the organization has a clear
  understanding of the aims, or objectives, of that organization,
  as well as awareness of their own roles and responsibilities in
  achieving those aims.
• The complete MBO system is to get managers and
  empowered employees acting to implement and achieve their
  plans, which automatically achieve those of the organization.
Management by Objectives
          Principles
•   Cascading of organizational vision, goals and objectives
•   Specific objectives for each member
•   Participative decision making
•   Explicit time period
•   Performance evaluation and feedback
MBO Strategy: Three
     Basic Parts
• All individuals within an organization are assigned
  a special set of objectives that they try to reach
  during a normal operating period. These
  objectives are mutually set and agreed upon by
  individuals and their managers.
• Performance reviews are conducted periodically
  to determine how close individuals are to
  attaining their objectives.
• Rewards are given to individuals on the basis of
  how close they come to reaching their goals.
The MBO Process
                 Define
              Organization
                al Goals



                               Define
Performance
                              Employee
 Appraisals
                              Objectives




                              Continuous
                              Monitoring
 Providing
                             Of Employee
 Feedback
                             Performance
                             And Progress

              Performance
              Evaluation/R
                 eviews
Features and Advantages of
               MBO
• Motivation – Involving employees in the whole process of goal
  setting. Increasing employee empowerment increases
  employee job satisfaction and commitment.
• Better communication and Coordination – Frequent reviews
  and interactions between superiors and subordinates helps to
  maintain harmonious relationships within the enterprise and
  also solves many problems faced during the period.
• The Smart Method
Where to Use MBO
• The MBO style is appropriate for knowledge-based
  enterprises when your staff is competent. It is appropriate in
  situations where you wish to build employees' management
  and self-leadership skills and tap their creativity and initiative.

• Management by Objectives (MBO) is also used by chief
  executives of multinational corporations (MNCs) for their
  country managers abroad.
The Smart Method
Clarity of goals – With MBO, came the
concept of SMART goals i.e. goals that are:
• Specific
• Measurable
• Achievable
• Relevant, and
• Time bound.
The Smart Method
• The goals thus set are clear, motivating and there is a linkage
  between organizational goals and performance targets of the
  employees.
• The focus is on future rather than on past. Goals and
  standards are set for the performance for the future with
  periodic reviews and feedback.
Core Concepts

  According to Drucker managers should "avoid the activity
  trap", getting so involved in their day to day activities that
  they forget their main purpose or objective. Instead of just a
  few top managers, all managers should:
• Participate in the strategic planning process, in order to
  improve the implement ability of the plan, and
• Implement a range of performance systems, designed to help
  the organization stay on the right track.
Managerial Focus
• MBO managers focus on the result, not the activity.
• They delegate tasks by "negotiating a contract of goals" with
  their subordinates without dictating a detailed roadmap for
  implementation.
• Management by Objectives (MBO) is about setting yourself
  objectives and then breaking these down into more specific
  goals or key results.
MBO in Action at Intel

  A Manager's Guide at Intel provides the following directions.
• Start with a few well-chosen overriding objectives.
• Set your subordinates objectives that fit in with your
  overriding objectives.
• Allow your subordinates to set their own key results to enable
  them to meet their objectives.
MBO in Action at Intel
• In Management by Objectives systems at Intel, objectives are
  written down for each level of the organization, and
  individuals are given specific aims and targets.
• The principle behind this is to ensure that people know what
  the organization is trying to achieve, what their part of the
  organization must do to meet those aims, and how, as
  individuals, they are expected to help
MBO in Action at Intel
• This presupposes that organization's programs and methods
  have been fully considered.
• If they have not, start by constructing team objectives and ask
  team members to share in the process
MBO in Action at Intel
• "The one thing an MBO system should provide is focus", says
  Andy Grove who ardently practiced MBO at Intel.
• So, have your objectives precise and keep their number small.
• Most people disobey this rule, try to focus on everything, and
  end up with no focus at all.
MBO in Action at Intel
• "For Management by Objectives (MBO) to be effective,
  individual managers must understand the specific objectives
  of their job and how those objectives fit in with the overall
  company objectives set by the board of directors.
• "A manager's job should be based on a task to be performed
  in order to attain the company's objectives.
• "The manager should be directed and
  controlled by the objectives of performance
  rather than by his boss."
Balance Between
   Management and
 Employee Empowerment
• The balance between management and
  employee empowerment has to be struck, not by
  thinkers, but by practicing managers. Turning
  their aims into successful actions, forces
  managers to master five basic operations:
• setting objectives
• organizing the group
• motivating and communicating
• measuring performance and
• developing people
Individual
          Responsibility
• Management by Objectives (MBO) creates a link
  between top manager's strategic thinking and
  the strategy's implementation lower down.
• Responsibility for objectives is passed from the
  organization to its individual members.
• It is especially important for knowledge-based
  organizations where all members have to be able
  to control their own work by feeding back from
  their results to their objectives.
Individual
          Responsibility
  Management by objectives is achieved through
  self-control, the tool of effectiveness. Today the
  worker is a self-manager, whose decisions are of
  decisive importance for results.
   In such an organization, management has to ask
  each employee three questions:
• What should we hold you accountable for?
• What information do you need?
• What information do you owe the rest of us?
MBO at Microsoft
By Bill Gates
• Eliminate politics, by giving everybody the same
  message.
• Keep a flat organization in which all issues are
  discussed openly.
• Insist on clear and direct communication.
• Prevent competing missions or objectives
• Eliminate rivalry between different parts of the
  organization
• Empower teams to do their own things
MBO: Key Advantages
  and Disadvantages
 Advantages
• MBO programs continually emphasize what
   should be done in an organization to achieve
   organizational goals.
• MBO process secures employee commitment to
   attaining organizational goals.
 Disadvantages
• The development of objectives can be time
   consuming, leaving both managers and
   employees less time in which to do their actual
   work.
Management by objectives

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Management by objectives

  • 1. Management by Objectives HRM Presentation
  • 3. Definition Management By Objectives (MBO) can be defined as a process whereby the employees and the superiors come together to identify common goals, the employees set their goals to be achieved, the standards to be taken as the criteria for measurement of their performance and contribution and deciding the course of action to be followed.
  • 4. • Management by Objectives (MBO) is a process of agreeing upon objectives within an organization so that management and employees agree to the objectives and understand what they are in the organization. • The term "management by objectives" was first popularized by Peter Drucker in his 1954 book 'The Practice of Management'
  • 5. Main Concept • The principle behind Management by Objectives (MBO) is to make sure that everybody within the organization has a clear understanding of the aims, or objectives, of that organization, as well as awareness of their own roles and responsibilities in achieving those aims. • The complete MBO system is to get managers and empowered employees acting to implement and achieve their plans, which automatically achieve those of the organization.
  • 6. Management by Objectives Principles • Cascading of organizational vision, goals and objectives • Specific objectives for each member • Participative decision making • Explicit time period • Performance evaluation and feedback
  • 7. MBO Strategy: Three Basic Parts • All individuals within an organization are assigned a special set of objectives that they try to reach during a normal operating period. These objectives are mutually set and agreed upon by individuals and their managers. • Performance reviews are conducted periodically to determine how close individuals are to attaining their objectives. • Rewards are given to individuals on the basis of how close they come to reaching their goals.
  • 8. The MBO Process Define Organization al Goals Define Performance Employee Appraisals Objectives Continuous Monitoring Providing Of Employee Feedback Performance And Progress Performance Evaluation/R eviews
  • 9. Features and Advantages of MBO • Motivation – Involving employees in the whole process of goal setting. Increasing employee empowerment increases employee job satisfaction and commitment. • Better communication and Coordination – Frequent reviews and interactions between superiors and subordinates helps to maintain harmonious relationships within the enterprise and also solves many problems faced during the period. • The Smart Method
  • 10. Where to Use MBO • The MBO style is appropriate for knowledge-based enterprises when your staff is competent. It is appropriate in situations where you wish to build employees' management and self-leadership skills and tap their creativity and initiative. • Management by Objectives (MBO) is also used by chief executives of multinational corporations (MNCs) for their country managers abroad.
  • 11. The Smart Method Clarity of goals – With MBO, came the concept of SMART goals i.e. goals that are: • Specific • Measurable • Achievable • Relevant, and • Time bound.
  • 12. The Smart Method • The goals thus set are clear, motivating and there is a linkage between organizational goals and performance targets of the employees. • The focus is on future rather than on past. Goals and standards are set for the performance for the future with periodic reviews and feedback.
  • 13. Core Concepts According to Drucker managers should "avoid the activity trap", getting so involved in their day to day activities that they forget their main purpose or objective. Instead of just a few top managers, all managers should: • Participate in the strategic planning process, in order to improve the implement ability of the plan, and • Implement a range of performance systems, designed to help the organization stay on the right track.
  • 14. Managerial Focus • MBO managers focus on the result, not the activity. • They delegate tasks by "negotiating a contract of goals" with their subordinates without dictating a detailed roadmap for implementation. • Management by Objectives (MBO) is about setting yourself objectives and then breaking these down into more specific goals or key results.
  • 15. MBO in Action at Intel A Manager's Guide at Intel provides the following directions. • Start with a few well-chosen overriding objectives. • Set your subordinates objectives that fit in with your overriding objectives. • Allow your subordinates to set their own key results to enable them to meet their objectives.
  • 16. MBO in Action at Intel • In Management by Objectives systems at Intel, objectives are written down for each level of the organization, and individuals are given specific aims and targets. • The principle behind this is to ensure that people know what the organization is trying to achieve, what their part of the organization must do to meet those aims, and how, as individuals, they are expected to help
  • 17. MBO in Action at Intel • This presupposes that organization's programs and methods have been fully considered. • If they have not, start by constructing team objectives and ask team members to share in the process
  • 18. MBO in Action at Intel • "The one thing an MBO system should provide is focus", says Andy Grove who ardently practiced MBO at Intel. • So, have your objectives precise and keep their number small. • Most people disobey this rule, try to focus on everything, and end up with no focus at all.
  • 19. MBO in Action at Intel • "For Management by Objectives (MBO) to be effective, individual managers must understand the specific objectives of their job and how those objectives fit in with the overall company objectives set by the board of directors. • "A manager's job should be based on a task to be performed in order to attain the company's objectives. • "The manager should be directed and controlled by the objectives of performance rather than by his boss."
  • 20. Balance Between Management and Employee Empowerment • The balance between management and employee empowerment has to be struck, not by thinkers, but by practicing managers. Turning their aims into successful actions, forces managers to master five basic operations: • setting objectives • organizing the group • motivating and communicating • measuring performance and • developing people
  • 21. Individual Responsibility • Management by Objectives (MBO) creates a link between top manager's strategic thinking and the strategy's implementation lower down. • Responsibility for objectives is passed from the organization to its individual members. • It is especially important for knowledge-based organizations where all members have to be able to control their own work by feeding back from their results to their objectives.
  • 22. Individual Responsibility Management by objectives is achieved through self-control, the tool of effectiveness. Today the worker is a self-manager, whose decisions are of decisive importance for results. In such an organization, management has to ask each employee three questions: • What should we hold you accountable for? • What information do you need? • What information do you owe the rest of us?
  • 23. MBO at Microsoft By Bill Gates • Eliminate politics, by giving everybody the same message. • Keep a flat organization in which all issues are discussed openly. • Insist on clear and direct communication. • Prevent competing missions or objectives • Eliminate rivalry between different parts of the organization • Empower teams to do their own things
  • 24. MBO: Key Advantages and Disadvantages Advantages • MBO programs continually emphasize what should be done in an organization to achieve organizational goals. • MBO process secures employee commitment to attaining organizational goals. Disadvantages • The development of objectives can be time consuming, leaving both managers and employees less time in which to do their actual work.