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Mike Sharples Rebecca Ferguson
Institute of Educational Technology
The Open University
Pedagogy-informed design of
conversational learning at scale
@sharplm @R3beccaF
Building FutureLearn
New software platform
For massive-scale learning
Millions of people across the world
Accessible on mobile devices
Innovative pedagogy
Pedagogy
“Theory and practice of teaching
learning and assessment”
Pedagogies
Pedagogy Learners… Technology-based example
Assessing give or receive constructive feedback engaging in online peer review
Browsing seek and collate information using search engines to find educational materials
Case-based investigate individual cases investigating medical cases online
Collaborative construct shared understanding creating a shared Google doc
Construction create artefacts engaging with big construction set, e.g. Minecraft
Conversation converse with others engaging in online discussion
Cross-context learn across different settings learning between classroom and home with tablet
Delivered comprehend information watching an online video
Embodied use their bodies to learn motor skills monitoring exercise with Fitbit activity tracker
Game-based engage with game environments multiplayer educational game, e.g. Endless Ocean
Inquiry-driven investigate authentic situations using digital probes to collect and analyse data
Networked interact with networks of peers educational social networking
Performative present for an audience creating a video blogs of learning activities
Problem-solving try to solve problems working in online teams to solve problems
Reflective reflect on information and activities reviewing e-portfolio of learning activities
Simulation interact with a simulated tool learning science in a virtual world
Adapted from Appendix 1 of Sharples, M., Crook, C., Jones, I., Kay, D., Chowcat, I., Balmer, K. & Stokes, E. (2009). New modes of technology-enhanced learning:
Opportunities and challenges. Becta. http://dera.ioe.ac.uk/1532/1/becta_2009_ht_cur_ped_new_modes_opps_challenges_report.pdf
Pedagogy-informed design
Pedagogy-informed design
PEDAGOGIES
INCLUDING LEARNING PROCESSES
AND OUTCOMES
Assessing
Browsing
Case-based
Collaborative
Construction
Conversation
Cross-context
Delivered
Embodied
Game-based
Inquiry-driven
Networked
Performative
Problem-solving
Reflective
Simulation
Pedagogy-informed design
PEDAGOGIES
INCLUDING LEARNING PROCESSES
AND OUTCOMES
Conversation
A.N. Meltzoff, P. K. Kuhl, J.
Movellan, & T. J. Sejnowski
(2009) Foundations for a New
Science of Learning, Science
325 (5938), 284.
“What makes social
interaction such a
powerful catalyst for
learning? Can key
elements be embodied in
technology to improve
learning?”
Social interaction and learning
All human learning
involves conversation
We converse with
ourselves to reflect on
experience
We converse with
teachers to understand
their expert knowledge
We converse with other
learners to try and reach
shared understanding
9
Learning as a conversational system
Human adaptivity
Human adaptive learning
through reflective conversation
Reflect
Understand
Plan
Act
Experience
Check
Effect
Level of actions
Level of descriptions
How do we do that?
Why are we doing that?
Learner
• demonstrates understanding
• proposes solutions to
problems
Learner
• acts to develop
understanding
• acts to solve problems
Partner
• demonstrates understanding
• elaborates solutions to
problems
Partner
• acts to develop
understanding
• helps to solve problems
Level of descriptions
Level of actions
Shared medium
• enables learners and partners to
represent arguments and reach
agreements
Shared medium
• enables learners and partners to access
information, develop models and solve
problems
‘how? and ‘what’ questions and responses
‘why?’ questions and responses
offering conceptions and explanations
proposing goals and modifying actions
reflect
adapt
reflect
adapt
Learner
• demonstrates understanding
• proposes solutions to
problems
Learner
• acts to develop
understanding
• acts to solve problems
Partner
• demonstrates understanding
• elaborates solutions to
problems
Partner
• acts to develop
understanding
• helps to solve problems
Level of descriptions
Level of actions
Shared medium
• enables learners and partners to
represent arguments and reach
agreements
Shared medium
• enables learners and partners to access
information, develop models and solve
problems
‘how? and ‘what’ questions and responses
‘why?’ questions and responses
offering conceptions and explanations
proposing goals and modifying actions
reflect
adapt
reflect
adapt
Learner
• demonstrates understanding
• proposes solutions to
problems
Learner
• acts to develop
understanding
• acts to solve problems
Partner
• demonstrates understanding
• elaborates solutions to
problems
Partner
• acts to develop
understanding
• helps to solve problems
Level of descriptions
Level of actions
Shared medium
• enables learners and partners to
represent arguments and reach
agreements
Shared medium
• enables learners and partners to access
information, develop models and solve
problems
‘how? and ‘what’ questions and responses
‘why?’ questions and responses
offering conceptions and explanations
proposing goals and modifying actions
reflect
adapt
reflect
adapt
Learner
• demonstrates understanding
• proposes solutions to
problems
Learner
• acts to develop
understanding
• acts to solve problems
Partner
• demonstrates understanding
• elaborates solutions to
problems
Partner
• acts to develop
understanding
• helps to solve problems
Level of descriptions
Level of actions
Shared medium
• enables learners and partners to
represent arguments and reach
agreements
Shared medium
• enables learners and partners to access
information, develop models and solve
problems
‘how? and ‘what’ questions and responses
‘why?’ questions and responses
offering conceptions and explanations
proposing goals and modifying actions
reflect
adapt
reflect
adapt
Learner
• demonstrates understanding
• proposes solutions to
problems
Learner
• acts to develop
understanding
• acts to solve problems
Partner
• demonstrates understanding
• elaborates solutions to
problems
Partner
• acts to develop
understanding
• helps to solve problems
Level of descriptions
Level of actions
Shared medium
• enables learners and partners to
represent arguments and reach
agreements
Shared medium
• enables learners and partners to access
information, develop models and solve
problems
‘how? and ‘what’ questions and responses
‘why?’ questions and responses
offering conceptions and explanations
proposing goals and modifying actions
reflect
adapt
reflect
adapt
Comparison of MOOC platforms prior to March 2015
Group Description FutureLearn Coursera edX
Registrants Mean number of
people who register
for a course
12,753 87,000 52,605
Learners (%
of registrants)
Registrants who visit
the course
53% 54% 65%
Active
learners (% of
learners)
Learners who
engage with course
material
83% 83% N/A
Social
learners
Learners who post
at least one
comment
36% 9% 12%
Completing
learners
Learners who
complete the course
17% 5% 8%
‘Viewed lecture material’‘Mark as complete’
Each learner experiences ancient
Rome
Learner explores an interactive
digital model of the city
Educators ask questions to
prompt exploration
Learners discuss their personal
experiences
Rome: A Virtual Tour of the Ancient
City
University of Reading
Conversational peer review
Adaptive support for reflection
Collaborative annotation
Peer mentoring
Supported small group tutoring
Future work - to enhance learning as
conversation on FutureLearn

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Pedagogy informed design of conversational learning at scale - ec-tel 2019

  • 1. Mike Sharples Rebecca Ferguson Institute of Educational Technology The Open University Pedagogy-informed design of conversational learning at scale @sharplm @R3beccaF
  • 2. Building FutureLearn New software platform For massive-scale learning Millions of people across the world Accessible on mobile devices Innovative pedagogy
  • 3. Pedagogy “Theory and practice of teaching learning and assessment”
  • 4. Pedagogies Pedagogy Learners… Technology-based example Assessing give or receive constructive feedback engaging in online peer review Browsing seek and collate information using search engines to find educational materials Case-based investigate individual cases investigating medical cases online Collaborative construct shared understanding creating a shared Google doc Construction create artefacts engaging with big construction set, e.g. Minecraft Conversation converse with others engaging in online discussion Cross-context learn across different settings learning between classroom and home with tablet Delivered comprehend information watching an online video Embodied use their bodies to learn motor skills monitoring exercise with Fitbit activity tracker Game-based engage with game environments multiplayer educational game, e.g. Endless Ocean Inquiry-driven investigate authentic situations using digital probes to collect and analyse data Networked interact with networks of peers educational social networking Performative present for an audience creating a video blogs of learning activities Problem-solving try to solve problems working in online teams to solve problems Reflective reflect on information and activities reviewing e-portfolio of learning activities Simulation interact with a simulated tool learning science in a virtual world Adapted from Appendix 1 of Sharples, M., Crook, C., Jones, I., Kay, D., Chowcat, I., Balmer, K. & Stokes, E. (2009). New modes of technology-enhanced learning: Opportunities and challenges. Becta. http://dera.ioe.ac.uk/1532/1/becta_2009_ht_cur_ped_new_modes_opps_challenges_report.pdf
  • 6. Pedagogy-informed design PEDAGOGIES INCLUDING LEARNING PROCESSES AND OUTCOMES Assessing Browsing Case-based Collaborative Construction Conversation Cross-context Delivered Embodied Game-based Inquiry-driven Networked Performative Problem-solving Reflective Simulation
  • 7. Pedagogy-informed design PEDAGOGIES INCLUDING LEARNING PROCESSES AND OUTCOMES Conversation
  • 8. A.N. Meltzoff, P. K. Kuhl, J. Movellan, & T. J. Sejnowski (2009) Foundations for a New Science of Learning, Science 325 (5938), 284. “What makes social interaction such a powerful catalyst for learning? Can key elements be embodied in technology to improve learning?” Social interaction and learning
  • 9. All human learning involves conversation We converse with ourselves to reflect on experience We converse with teachers to understand their expert knowledge We converse with other learners to try and reach shared understanding 9 Learning as a conversational system
  • 11. Human adaptive learning through reflective conversation Reflect Understand Plan Act Experience Check Effect Level of actions Level of descriptions How do we do that? Why are we doing that?
  • 12. Learner • demonstrates understanding • proposes solutions to problems Learner • acts to develop understanding • acts to solve problems Partner • demonstrates understanding • elaborates solutions to problems Partner • acts to develop understanding • helps to solve problems Level of descriptions Level of actions Shared medium • enables learners and partners to represent arguments and reach agreements Shared medium • enables learners and partners to access information, develop models and solve problems ‘how? and ‘what’ questions and responses ‘why?’ questions and responses offering conceptions and explanations proposing goals and modifying actions reflect adapt reflect adapt
  • 13. Learner • demonstrates understanding • proposes solutions to problems Learner • acts to develop understanding • acts to solve problems Partner • demonstrates understanding • elaborates solutions to problems Partner • acts to develop understanding • helps to solve problems Level of descriptions Level of actions Shared medium • enables learners and partners to represent arguments and reach agreements Shared medium • enables learners and partners to access information, develop models and solve problems ‘how? and ‘what’ questions and responses ‘why?’ questions and responses offering conceptions and explanations proposing goals and modifying actions reflect adapt reflect adapt
  • 14. Learner • demonstrates understanding • proposes solutions to problems Learner • acts to develop understanding • acts to solve problems Partner • demonstrates understanding • elaborates solutions to problems Partner • acts to develop understanding • helps to solve problems Level of descriptions Level of actions Shared medium • enables learners and partners to represent arguments and reach agreements Shared medium • enables learners and partners to access information, develop models and solve problems ‘how? and ‘what’ questions and responses ‘why?’ questions and responses offering conceptions and explanations proposing goals and modifying actions reflect adapt reflect adapt
  • 15. Learner • demonstrates understanding • proposes solutions to problems Learner • acts to develop understanding • acts to solve problems Partner • demonstrates understanding • elaborates solutions to problems Partner • acts to develop understanding • helps to solve problems Level of descriptions Level of actions Shared medium • enables learners and partners to represent arguments and reach agreements Shared medium • enables learners and partners to access information, develop models and solve problems ‘how? and ‘what’ questions and responses ‘why?’ questions and responses offering conceptions and explanations proposing goals and modifying actions reflect adapt reflect adapt
  • 16. Learner • demonstrates understanding • proposes solutions to problems Learner • acts to develop understanding • acts to solve problems Partner • demonstrates understanding • elaborates solutions to problems Partner • acts to develop understanding • helps to solve problems Level of descriptions Level of actions Shared medium • enables learners and partners to represent arguments and reach agreements Shared medium • enables learners and partners to access information, develop models and solve problems ‘how? and ‘what’ questions and responses ‘why?’ questions and responses offering conceptions and explanations proposing goals and modifying actions reflect adapt reflect adapt
  • 17. Comparison of MOOC platforms prior to March 2015 Group Description FutureLearn Coursera edX Registrants Mean number of people who register for a course 12,753 87,000 52,605 Learners (% of registrants) Registrants who visit the course 53% 54% 65% Active learners (% of learners) Learners who engage with course material 83% 83% N/A Social learners Learners who post at least one comment 36% 9% 12% Completing learners Learners who complete the course 17% 5% 8% ‘Viewed lecture material’‘Mark as complete’
  • 18. Each learner experiences ancient Rome Learner explores an interactive digital model of the city Educators ask questions to prompt exploration Learners discuss their personal experiences Rome: A Virtual Tour of the Ancient City University of Reading
  • 19.
  • 20.
  • 21. Conversational peer review Adaptive support for reflection Collaborative annotation Peer mentoring Supported small group tutoring Future work - to enhance learning as conversation on FutureLearn