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Components of Communication
1. Context
2. Sender/Encoder
3. Message
4. Medium
5. Receiver/Decoder
6. Feedback
Context
Every message (Oralor written), beginswith context. Contextis a very broad field
that consists differentaspects. One aspectis country, culture and organization.
Every organization, culture and country communicate information in their own
way.
Another aspectof contextis externalstimulus. The sourcesof externalstimulus
includes; meeting, letter, memo, telephone call, fax, note, email and even a casual
conversation. This externalstimuli motivates you to respond and this response
may be oralor written.
Internalstimuli is another aspectof communication. InternalStimuliincludes; You
opinion, attitude, likes, dis-likes, emotions, experience, education and confidence.
These all have multifaceted influence on the way you communicate you ideas.
A sender can communicate his ideas effectively by considering all aspects of
context mentioned above.
Sender/Encoder
Encoder is the person who sendsmessage. In oralcommunication the encoder is
speaker, and in written communication writer isthe encoder. An encoder uses
combination of symbols, words, graphsand picturesunderstandable by the
receiver, to best convey his message in order to achieve his desired response.
Message
Message is the information thatis exchanged between sender and receiver. The
first task is to decide whatyou wantto communicate and whatwould be the
contentof your message; whatare the main points of your message and what
other information to include. The centralidea of the message must be clear. While
writing the message, encoder should keep in mind all aspectsof context and the
receiver (How he will interpretthe message).
Messages can be intentionaland unintentional.
Medium
Medium is the channelthrough which encoderwillcommunicate hismessage.
How the message gets there. Your medium to send a message, may be print,
electronic, or sound. Medium may be a person as postman. The choice of medium
totally dependson the nature of you message and contextual factorsdiscussed
above. Choice of medium is also influence by the relationship between the sender
and receiver.
The oralmedium, to convey your message, is effective when your message is
urgent, personalor when immediate feedback isdesired. While, when your
message is ling, technicaland needs to be documented, then written medium
should be preferred thatis formalin nature. These guidelinesmay change while
communicating internationally where complexsituationsare dealt orally and
communicated in writing later on.
Receiver/Decoder
The person to whom the message is being sent is called ‘receiver’/’decoder’.
Receiver may be a listener or a reader depending on the choice of medium by
sender to transmit the message.Receiver is also influenced by the context, internal
and externalstimuli.
Receiver is the person who interpretsthe message, so higher the chances are of
mis-communication because of receiversperception, opinion, attitude and
personality. There will be minor deviation in transmitting the exactidea only if
your receiver is educated and have communication skills.
Feedback
Response or reaction of the receiver, to a message, is called ‘feedback’. Feedback
may be written or oralmessage, an action or simply, silence may also be a
feedback to a message.
Feedback isthe most importantcomponentof communication in business.
Communication issaid to be effective only when it receives some feedback.
Feedback, actually, completesthe loop of communication

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Components of communication

  • 1. Components of Communication 1. Context 2. Sender/Encoder 3. Message 4. Medium 5. Receiver/Decoder 6. Feedback Context Every message (Oralor written), beginswith context. Contextis a very broad field that consists differentaspects. One aspectis country, culture and organization. Every organization, culture and country communicate information in their own way. Another aspectof contextis externalstimulus. The sourcesof externalstimulus includes; meeting, letter, memo, telephone call, fax, note, email and even a casual conversation. This externalstimuli motivates you to respond and this response may be oralor written. Internalstimuli is another aspectof communication. InternalStimuliincludes; You opinion, attitude, likes, dis-likes, emotions, experience, education and confidence. These all have multifaceted influence on the way you communicate you ideas. A sender can communicate his ideas effectively by considering all aspects of context mentioned above. Sender/Encoder Encoder is the person who sendsmessage. In oralcommunication the encoder is speaker, and in written communication writer isthe encoder. An encoder uses combination of symbols, words, graphsand picturesunderstandable by the receiver, to best convey his message in order to achieve his desired response.
  • 2. Message Message is the information thatis exchanged between sender and receiver. The first task is to decide whatyou wantto communicate and whatwould be the contentof your message; whatare the main points of your message and what other information to include. The centralidea of the message must be clear. While writing the message, encoder should keep in mind all aspectsof context and the receiver (How he will interpretthe message). Messages can be intentionaland unintentional. Medium Medium is the channelthrough which encoderwillcommunicate hismessage. How the message gets there. Your medium to send a message, may be print, electronic, or sound. Medium may be a person as postman. The choice of medium totally dependson the nature of you message and contextual factorsdiscussed above. Choice of medium is also influence by the relationship between the sender and receiver. The oralmedium, to convey your message, is effective when your message is urgent, personalor when immediate feedback isdesired. While, when your message is ling, technicaland needs to be documented, then written medium should be preferred thatis formalin nature. These guidelinesmay change while communicating internationally where complexsituationsare dealt orally and communicated in writing later on.
  • 3. Receiver/Decoder The person to whom the message is being sent is called ‘receiver’/’decoder’. Receiver may be a listener or a reader depending on the choice of medium by sender to transmit the message.Receiver is also influenced by the context, internal and externalstimuli. Receiver is the person who interpretsthe message, so higher the chances are of mis-communication because of receiversperception, opinion, attitude and personality. There will be minor deviation in transmitting the exactidea only if your receiver is educated and have communication skills. Feedback Response or reaction of the receiver, to a message, is called ‘feedback’. Feedback may be written or oralmessage, an action or simply, silence may also be a feedback to a message. Feedback isthe most importantcomponentof communication in business. Communication issaid to be effective only when it receives some feedback. Feedback, actually, completesthe loop of communication