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What does your Facebook
say about you?
Issues of privacy and security for students
and staff
Lyn Parker & Sheila
Webber
Information Literacy Network
event June 2008
Issues
• Data privacy
• Data protection
• Intellectual property (yours & others)
• Ethical use of Facebook
• Academic vs. social relationships
• Should Facebook be used as a teaching tool?


6/10/2008   © The authors
Organisations you care about,
                               or which might be held
Your (future)                  responsible for your actions
employers
                                                 Your identity
     Organisations
     making                                              Your actions
     judgements                         You              & history
     about you
                                                    Your creations
Your friends
and family                              Rights holders –
                                        creators of
                                        music, videos,
                                        photos etc
   6/10/2008   © The authors
“Greater Manchester Police has become one of the
                         first forces in the country to use Facebook to
                         combat crime” 16 April 2008
                         http://news.bbc.co.uk/1/hi/england/7350804.stm

                                                     CHRONICLE OF HIGHER EDUCATION
“I've been speaking with                             August 6 2007
Dave Evans of the                                    A Facebook cheating ring?
Information Commissioner's
Office about the issue of                            What happens on Facebook seldom stays
how easy it is to delete                             on Facebook, so the social networking site
                                                     would seem like a terrible place to
your profile should you                              organize a cheating ring. But a group of
wish to leave Facebook.”                             students at Cardiff University in Wales
Vallance (2008)                                      may have done just that, campus officials
http://www.bbc.co.uk/blogs/ipm/2008/01
                                                     say.
/leaving_facebook_the_icos_conc.shtml

    6/10/2008   © The authors
Applications in/
                             connecting to
                             Facebook
                                       Linking to profile
                                       information within
Arrington, M. (2008) “He said
                                       Facebook
she said in Google v.
                                       Giving people freedom
Facebook.” Techcrunch. 15
                                       to configure their data
May.
                                       how they like? – or -
http://www.techcrunch.com/2
                                       making Friends even
008/05/15/he-said-she-said-in-
                                       more vulnerable?
google-v-facebook/
                                       Our data seen as a
                                       business asset

 6/10/2008   © The authors
Phishing
• Email that appears to come from your
  bank, credit card company, or other
  trusted organisations.
• Counterfeit website
• Both contain valid reason for logging in
  with username and password

6/10/2008   © The authors
Issues from participants’
   discussion at event at
   Sheffield University on 10
   June 2008


6/10/2008   © The authors
Changing (use of) learning
                            & communication tools
•    Speed of access as opposed to (slower) Virtual Learning
     Environment (VLE)
•    Students’ speed of response to Facebook communications
•    Discussion on Facebook rather than discussion groups on VLE
     (move from VLE by students)
•    Not technically suitable to support multiple groups
•    Students no longer using University email account, regulations?!
     (point also that is useful to have one contact point students know
     they have to check)
•    University need a SNS within a closed environment equivalent to
     Facebook that can use as teaching tool
•    Some staff felt strongly that Facebook should not be used for
     teaching (perhaps: for learning but not for teaching?)
•    Generation gap – what is the next favourite tool?
•    Plagiarism, collusion versus sharing of ideas; private pages within
     groups: not necessarily new behaviour, but becomes more visible?
6/10/2008   © The authors
Security/ Privacy
• More guidance on privacy needed …
• Security, how much information are you sharing
  about yourself!!!
• Beware of forcing people to do it as not closed
  environment; peer pressure to have to join, miss
  out if don’t, socially and academically
• Since it is not a university-controlled site – no
  control over data, preservation of information for
  marking
• Legislation issues over hosting country

                                     Issues from participants’ discussion (continued)
6/10/2008   © The authors
Academic/social use/roles
 • Some student opinion: that Facebook is social only, and
   NOT be used for academic work
 • Beware of forcing people to do it as not closed
   environment; though also peer pressure to have to join,
   miss out if don’t, socially and academically
 • Should staff be friends with students? Dilemmas occur:
   whether / when to intervene or comment
 • What is the staff’s responsibility for monitoring
   discussion?
 • Rate my Professor (and other sites with comments on
   lecturers) – available previously, Facebook is not the
   only place
 • What action to take when there are offensive comments
   about lecturers? Disciplinary; face to face meetings.
                                   Issues from participants’ discussion (continued)
6/10/2008   © The authors
Opportunities/ Positive uses…
• Ability to think through ideas and research
  by discussion
• Communication with students – including
  incoming students
• Sharing experience including with
  academics, blurring of boundaries

                            Issues from participants’ discussion (continued)
6/10/2008   © The authors
Examples of using Facebook
• Group on “Inclusive Curricula” – 100 students, 5 staff;
  passionate about topic
• Management – Facebook group for 3 different cohorts,
  posted material but little discussion
• CILASS Student Ambassador Network Facebook group,
  joined but no discussion in group, rather takes place on
  walls: can be useful for quick decisions
• Department of Information Studies – Optional group for
  1st years to interact with Canadian students


                            Issues from participants’ discussion (final slide)
6/10/2008   © The authors
Advice
and
guidelines…




                                                      …useful but not
                                                      enough…
                       Coming soon … student produced page with guidance about Facebook!
 6/10/2008   © The authors
Ofcom Report on Social
Networking April 2008
• Privacy and safety are not ‘top of mind’ for
  most users
• All users, even those confident with ICT,
  found settings difficult to understand and
  manipulate


6/10/2008   © The authors
Further discussion points
• How to support understanding of issues such as
  data privacy, identity, intellectual property
• How to use Facebook as a tool for developing
  information literacy skills e.g. sharing and using
  information
• Use of different levels/modes of Facebook e.g.
  groups without full disclosure


6/10/2008   © The authors
Lyn Parker
l.a.parker@sheffield.ac.uk
Sheila Webber
s.webber@sheffield.ac.uk



6/10/2008   © The authors
References
Get Safe Online Report (2007)
   http://www.getsafeonline.org/nqcontent.cfm?a_id=1469 Accessed 30th May 2008
Hogben, G. ed. (2007) Security issues and recommendations for online social
  networks. ENISA Position Paper No. 1. Available from:
  http://www.enisa.europa.eu/doc/pdf/deliverables/enisa_pp_social_networks.pdf
  Accessed 30th May 2008
JISC (2007) Understanding the issues and benefits of social software.
   http://www.jisc.ac.uk/media/documents/programmes/elearningpedagogy/iowpersonalsoftwarepdf.pdf
   Accessed 30th May 2008
Ofcom (2008) Social networking.
   http://www.ofcom.org.uk/advice/media_literacy/medlitpub/medlitpubrss/socialnetworking/
   Accessed 30th May 2008
Russell, E. (2007) The Use of Facebook Functions and the Effect it Has on Other
  Methods of Communication. MSc dissertation. Sheffield: University of Sheffield
  Department of Information Studies. http://dagda.shef.ac.uk/dissertations/2006-
   07/External/Russell_Edward_MScIM.pdf
    6/10/2008   © The authors

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What does your Facebook say about you?

  • 1. What does your Facebook say about you? Issues of privacy and security for students and staff Lyn Parker & Sheila Webber Information Literacy Network event June 2008
  • 2. Issues • Data privacy • Data protection • Intellectual property (yours & others) • Ethical use of Facebook • Academic vs. social relationships • Should Facebook be used as a teaching tool? 6/10/2008 © The authors
  • 3. Organisations you care about, or which might be held Your (future) responsible for your actions employers Your identity Organisations making Your actions judgements You & history about you Your creations Your friends and family Rights holders – creators of music, videos, photos etc 6/10/2008 © The authors
  • 4. “Greater Manchester Police has become one of the first forces in the country to use Facebook to combat crime” 16 April 2008 http://news.bbc.co.uk/1/hi/england/7350804.stm CHRONICLE OF HIGHER EDUCATION “I've been speaking with August 6 2007 Dave Evans of the A Facebook cheating ring? Information Commissioner's Office about the issue of What happens on Facebook seldom stays how easy it is to delete on Facebook, so the social networking site would seem like a terrible place to your profile should you organize a cheating ring. But a group of wish to leave Facebook.” students at Cardiff University in Wales Vallance (2008) may have done just that, campus officials http://www.bbc.co.uk/blogs/ipm/2008/01 say. /leaving_facebook_the_icos_conc.shtml 6/10/2008 © The authors
  • 5. Applications in/ connecting to Facebook Linking to profile information within Arrington, M. (2008) “He said Facebook she said in Google v. Giving people freedom Facebook.” Techcrunch. 15 to configure their data May. how they like? – or - http://www.techcrunch.com/2 making Friends even 008/05/15/he-said-she-said-in- more vulnerable? google-v-facebook/ Our data seen as a business asset 6/10/2008 © The authors
  • 6. Phishing • Email that appears to come from your bank, credit card company, or other trusted organisations. • Counterfeit website • Both contain valid reason for logging in with username and password 6/10/2008 © The authors
  • 7. Issues from participants’ discussion at event at Sheffield University on 10 June 2008 6/10/2008 © The authors
  • 8. Changing (use of) learning & communication tools • Speed of access as opposed to (slower) Virtual Learning Environment (VLE) • Students’ speed of response to Facebook communications • Discussion on Facebook rather than discussion groups on VLE (move from VLE by students) • Not technically suitable to support multiple groups • Students no longer using University email account, regulations?! (point also that is useful to have one contact point students know they have to check) • University need a SNS within a closed environment equivalent to Facebook that can use as teaching tool • Some staff felt strongly that Facebook should not be used for teaching (perhaps: for learning but not for teaching?) • Generation gap – what is the next favourite tool? • Plagiarism, collusion versus sharing of ideas; private pages within groups: not necessarily new behaviour, but becomes more visible? 6/10/2008 © The authors
  • 9. Security/ Privacy • More guidance on privacy needed … • Security, how much information are you sharing about yourself!!! • Beware of forcing people to do it as not closed environment; peer pressure to have to join, miss out if don’t, socially and academically • Since it is not a university-controlled site – no control over data, preservation of information for marking • Legislation issues over hosting country Issues from participants’ discussion (continued) 6/10/2008 © The authors
  • 10. Academic/social use/roles • Some student opinion: that Facebook is social only, and NOT be used for academic work • Beware of forcing people to do it as not closed environment; though also peer pressure to have to join, miss out if don’t, socially and academically • Should staff be friends with students? Dilemmas occur: whether / when to intervene or comment • What is the staff’s responsibility for monitoring discussion? • Rate my Professor (and other sites with comments on lecturers) – available previously, Facebook is not the only place • What action to take when there are offensive comments about lecturers? Disciplinary; face to face meetings. Issues from participants’ discussion (continued) 6/10/2008 © The authors
  • 11. Opportunities/ Positive uses… • Ability to think through ideas and research by discussion • Communication with students – including incoming students • Sharing experience including with academics, blurring of boundaries Issues from participants’ discussion (continued) 6/10/2008 © The authors
  • 12. Examples of using Facebook • Group on “Inclusive Curricula” – 100 students, 5 staff; passionate about topic • Management – Facebook group for 3 different cohorts, posted material but little discussion • CILASS Student Ambassador Network Facebook group, joined but no discussion in group, rather takes place on walls: can be useful for quick decisions • Department of Information Studies – Optional group for 1st years to interact with Canadian students Issues from participants’ discussion (final slide) 6/10/2008 © The authors
  • 13. Advice and guidelines… …useful but not enough… Coming soon … student produced page with guidance about Facebook! 6/10/2008 © The authors
  • 14. Ofcom Report on Social Networking April 2008 • Privacy and safety are not ‘top of mind’ for most users • All users, even those confident with ICT, found settings difficult to understand and manipulate 6/10/2008 © The authors
  • 15. Further discussion points • How to support understanding of issues such as data privacy, identity, intellectual property • How to use Facebook as a tool for developing information literacy skills e.g. sharing and using information • Use of different levels/modes of Facebook e.g. groups without full disclosure 6/10/2008 © The authors
  • 17. References Get Safe Online Report (2007) http://www.getsafeonline.org/nqcontent.cfm?a_id=1469 Accessed 30th May 2008 Hogben, G. ed. (2007) Security issues and recommendations for online social networks. ENISA Position Paper No. 1. Available from: http://www.enisa.europa.eu/doc/pdf/deliverables/enisa_pp_social_networks.pdf Accessed 30th May 2008 JISC (2007) Understanding the issues and benefits of social software. http://www.jisc.ac.uk/media/documents/programmes/elearningpedagogy/iowpersonalsoftwarepdf.pdf Accessed 30th May 2008 Ofcom (2008) Social networking. http://www.ofcom.org.uk/advice/media_literacy/medlitpub/medlitpubrss/socialnetworking/ Accessed 30th May 2008 Russell, E. (2007) The Use of Facebook Functions and the Effect it Has on Other Methods of Communication. MSc dissertation. Sheffield: University of Sheffield Department of Information Studies. http://dagda.shef.ac.uk/dissertations/2006- 07/External/Russell_Edward_MScIM.pdf 6/10/2008 © The authors