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WOMEN’S
BUYING
BEHAVIOR
INDEX II
www.lippetaylor.com | www.shespeaks.com
Window shopping goes virtual! Almost 90% of women use
PC/laptop/mobile or tablet as most frequent tool for product
research GOING MOBILE … 70% say they use their phone or
mobile device for shopping CELEBRITIES actually do sell
… 47% admit to buying a product because it was endorsed by a
celebrity is a girl’s best friend when looking for
cool TRAVEL destinations. 62% of women are turning to social
media for vacation ideas, with 69% of those who do relying on
Facebook friends, 49% looking to blogs and 40% getting
inspired by
APRIL 2013
The “SheSpeaks/Lippe Taylor Women’s Buying Behavior Index” provides context and insight into
the key drivers of shopping and purchasing from a woman’s perspective. Taken from a survey of
over 2,000 women nationwide, this report uncovers how women are feeling about everything from
family finances and disposable income to how they are using digital and social media to browse
and “window shop.” This is the second quarterly release of data designed to help marketers better
understand buying habits and forecast trends of American women.
Which categories would you say you're the primary
shopper/buyer for your husband/boyfriend?
If you could only choose one, would you rather spend
your money on? (Choose 1)
Which of the following have you bought because it was
endorsed by a celebrity (or it is a celebrity's brand)?
What fashion item are you coveting this season?
(Choose 1)
Grooming
Healthcare Travel/Vacations
Technology Financial service products
Automotive Other
71%
56%
39%
18%
Fitness Classes/
Gym membership
Buying coffee everyday, i.e.
Starbucks or Dunkin' Donuts
Breast Implants or Reduction
Botox N/A
34%
69%
29%
51%
6%
Clothing
WOMEN’S BUYING BEHAVIOR INDEX | APRIL 2013 | PAGE 1/5
© SHESPEAKS/LIPPE TAYLOR
Must-have pair of shoes
24%
A particular piece of jewelry
11%
17%6%
A new handbag
33%
Designer Jeans
N/ALatest in shapewear
11%
Liposuction
16%
Makeup
28%
Perfume
27%
Clothes
21%
Haircolor/Hair care
12%
15%
4%
10%
21%
Sneakers/Shoes
11%
Jewelry
10%
Alcohol/Spirits
7%
N/A
53%
WOMEN’S BUYING BEHAVIOR INDEX | APRIL 2013 | PAGE 2/5
© SHESPEAKS/LIPPE TAYLOR
Which method/device do you use most to research
products?
When do you most frequently do research on products
that you buy for personal use?
How far do you plan to travel on your next vacation?
How do you use your mobile device for shopping? I use my
mobile device...
Which method/device do you use most to purchase
products? I make most purchases...
Searching the web on my
PC/ Laptop
Searching the web/apps
on my mobile device/tablet
On my desktop/laptop
Browsing in store Asking friends/family
71% 18%
At home during the day At home at night
43% 42%
To find locations/hours
To find coupons To get detailed product information
53%
46% 41%
To make purchase directly
on my mobile device
24%
Other
2%
N/A
17%
To look up/compare prices
49%
At work At home on weekends
9%
Regional Vacation
Just a car ride away
45%
7%
47%
6% 5%
On my mobile device/tablet
8%
I don’t use my mobile
device for shopping
30%
In store
45%
SATURDAY
/ SUNDAY
WEEKEND
$56.65
National
I/we’ll be flying
22%
International
10%
Stay-cation
6%
What type of vacation are you planning?
(Choose all that apply)
What is the biggest challenge when planning your
vacation?
Which social networks might you use to help choose a
vacation destination? (Check all that apply)
What device do you most frequently use to search for
travel information and make reservations?
WOMEN’S BUYING BEHAVIOR INDEX | APRIL 2013 | PAGE 3/5
© SHESPEAKS/LIPPE TAYLOR
N/A
N/A
19%
N/A
12%
N/A
10%
Tablet
9%
Desktop/laptop computer
Mobile phone
76%
5%
43%
Family Beach/Warm Weather
31%
43%
Facebook for suggestions from
friends about where to go
Bloggers who write about their
travel experiences
30%
25%
Pinterest to look at photos of
places people have gone for ideas
Twitter for suggestions from
followers about where to go
13%
10%
Instagram for photos of unique
destinations
Other
5%
38%
Cost:
finding a vacation within
our budget
51%
29%
See friends/family Sight-seeing
24%
8%
Cruise Spa
4%
4%
Singles Trip Other
6%
Scheduling:
finding time when
everyone can go
Choosing a location:
there are too many places
we want to go!
12% 2%
Other
23%
Have you used any travel apps on your iPad/tablet or
mobile device?
How much will you spend on your spring/summer
vacation this year compared with last year?
Who makes the final decision in your household on your vacation destination?
WOMEN’S BUYING BEHAVIOR INDEX | APRIL 2013 | PAGE 4/5
© SHESPEAKS/LIPPE TAYLOR
Trip Advisor
18%
A travel aggregator
(Expedia, Kayak, Hotels.com)
22%
An airline app
( American Airlines, Jetblue etc.)
16%
Local apps about your destination
location (Yelp, citysearch, etc.)
17%
N/A
59%
Travel guide apps
(Lonely Planet, mTrip, AAA, etc.)
9%
You
74%
Spouse/Partner
46%
Children
6%
I'll spend more this year than last year
I'll spend the same this year
I'll spend less this year than last year
25%
40%
15%
I'm not taking a spring or summer
vacation
21%
+
=
-
Other relatives
6%
Friends you’re travelling with
3%
Other
7%
WOMEN’S BUYING BEHAVIOR INDEX | APRIL 2013 | PAGE 5/5
© SHESPEAKS/LIPPE TAYLOR
www.lippetaylor.com | www.shespeaks.com
&
PRESENTED BY

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Lt she speakssurvey

  • 1. WOMEN’S BUYING BEHAVIOR INDEX II www.lippetaylor.com | www.shespeaks.com Window shopping goes virtual! Almost 90% of women use PC/laptop/mobile or tablet as most frequent tool for product research GOING MOBILE … 70% say they use their phone or mobile device for shopping CELEBRITIES actually do sell … 47% admit to buying a product because it was endorsed by a celebrity is a girl’s best friend when looking for cool TRAVEL destinations. 62% of women are turning to social media for vacation ideas, with 69% of those who do relying on Facebook friends, 49% looking to blogs and 40% getting inspired by APRIL 2013
  • 2. The “SheSpeaks/Lippe Taylor Women’s Buying Behavior Index” provides context and insight into the key drivers of shopping and purchasing from a woman’s perspective. Taken from a survey of over 2,000 women nationwide, this report uncovers how women are feeling about everything from family finances and disposable income to how they are using digital and social media to browse and “window shop.” This is the second quarterly release of data designed to help marketers better understand buying habits and forecast trends of American women. Which categories would you say you're the primary shopper/buyer for your husband/boyfriend? If you could only choose one, would you rather spend your money on? (Choose 1) Which of the following have you bought because it was endorsed by a celebrity (or it is a celebrity's brand)? What fashion item are you coveting this season? (Choose 1) Grooming Healthcare Travel/Vacations Technology Financial service products Automotive Other 71% 56% 39% 18% Fitness Classes/ Gym membership Buying coffee everyday, i.e. Starbucks or Dunkin' Donuts Breast Implants or Reduction Botox N/A 34% 69% 29% 51% 6% Clothing WOMEN’S BUYING BEHAVIOR INDEX | APRIL 2013 | PAGE 1/5 © SHESPEAKS/LIPPE TAYLOR Must-have pair of shoes 24% A particular piece of jewelry 11% 17%6% A new handbag 33% Designer Jeans N/ALatest in shapewear 11% Liposuction 16% Makeup 28% Perfume 27% Clothes 21% Haircolor/Hair care 12% 15% 4% 10% 21% Sneakers/Shoes 11% Jewelry 10% Alcohol/Spirits 7% N/A 53%
  • 3. WOMEN’S BUYING BEHAVIOR INDEX | APRIL 2013 | PAGE 2/5 © SHESPEAKS/LIPPE TAYLOR Which method/device do you use most to research products? When do you most frequently do research on products that you buy for personal use? How far do you plan to travel on your next vacation? How do you use your mobile device for shopping? I use my mobile device... Which method/device do you use most to purchase products? I make most purchases... Searching the web on my PC/ Laptop Searching the web/apps on my mobile device/tablet On my desktop/laptop Browsing in store Asking friends/family 71% 18% At home during the day At home at night 43% 42% To find locations/hours To find coupons To get detailed product information 53% 46% 41% To make purchase directly on my mobile device 24% Other 2% N/A 17% To look up/compare prices 49% At work At home on weekends 9% Regional Vacation Just a car ride away 45% 7% 47% 6% 5% On my mobile device/tablet 8% I don’t use my mobile device for shopping 30% In store 45% SATURDAY / SUNDAY WEEKEND $56.65 National I/we’ll be flying 22% International 10% Stay-cation 6%
  • 4. What type of vacation are you planning? (Choose all that apply) What is the biggest challenge when planning your vacation? Which social networks might you use to help choose a vacation destination? (Check all that apply) What device do you most frequently use to search for travel information and make reservations? WOMEN’S BUYING BEHAVIOR INDEX | APRIL 2013 | PAGE 3/5 © SHESPEAKS/LIPPE TAYLOR N/A N/A 19% N/A 12% N/A 10% Tablet 9% Desktop/laptop computer Mobile phone 76% 5% 43% Family Beach/Warm Weather 31% 43% Facebook for suggestions from friends about where to go Bloggers who write about their travel experiences 30% 25% Pinterest to look at photos of places people have gone for ideas Twitter for suggestions from followers about where to go 13% 10% Instagram for photos of unique destinations Other 5% 38% Cost: finding a vacation within our budget 51% 29% See friends/family Sight-seeing 24% 8% Cruise Spa 4% 4% Singles Trip Other 6% Scheduling: finding time when everyone can go Choosing a location: there are too many places we want to go! 12% 2% Other 23%
  • 5. Have you used any travel apps on your iPad/tablet or mobile device? How much will you spend on your spring/summer vacation this year compared with last year? Who makes the final decision in your household on your vacation destination? WOMEN’S BUYING BEHAVIOR INDEX | APRIL 2013 | PAGE 4/5 © SHESPEAKS/LIPPE TAYLOR Trip Advisor 18% A travel aggregator (Expedia, Kayak, Hotels.com) 22% An airline app ( American Airlines, Jetblue etc.) 16% Local apps about your destination location (Yelp, citysearch, etc.) 17% N/A 59% Travel guide apps (Lonely Planet, mTrip, AAA, etc.) 9% You 74% Spouse/Partner 46% Children 6% I'll spend more this year than last year I'll spend the same this year I'll spend less this year than last year 25% 40% 15% I'm not taking a spring or summer vacation 21% + = - Other relatives 6% Friends you’re travelling with 3% Other 7%
  • 6. WOMEN’S BUYING BEHAVIOR INDEX | APRIL 2013 | PAGE 5/5 © SHESPEAKS/LIPPE TAYLOR www.lippetaylor.com | www.shespeaks.com & PRESENTED BY