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4 key lessons for Facebook advertising
1. 4 Key Lessons:
New Research On What Works
In The News Feed
@justinkistner #adtechSF
2. @justinkistner #adtechSF
Truth #1 – One size does not fit all
Social is no longer just fans, engagement, authenticity, and virality…
http://www.mikechurch.com/wp-content/uploads/2012/12/one-size-does-not-fit-all.jpg?2578ec
3. @justinkistner #adtechSF
Truth #2 – Social is Mobile
80%US Daily Facebook Users Mobile
US Daily Twitter Users Mobile
70%
1BFacebook Mobile Users
Mobile Only Facebook Users
294M
5. @justinkistner #adtechSF
Pay to acquire fans
Pay to reach fans
Organic reach
16%to
less than
5%
Lesson #1 – It’s Pay to Play
Organic reach is dropping
7. @justinkistner #adtechSF
Lesson #3 – Off Facebook Value Is Hot
Facebook wants to drive off Facebook outcomes
• Lead Gen
• Ecommerce
• In-Store Retail
• TV/Video Branding
10. @justinkistner #adtechSF
Past
Desktop-first
Right rail only
Centralized on fan page
Tab apps
Viral
Fans
PTAT
Present
Mobile-first
Social streams
Complete Media Channel
Social mobile landing pages
Paid
Posting for a Purpose
Outcome oriented via. Newsfeeds
Lesson #4 – Mobile Changed the Game
11. @justinkistner #adtechSF
Mobile Opportunities
Attention is on Mobile Apps, but real biz needs Mobile Web
Mobile App
Ideal for Pure Play Digital
Zynga
Fab.com
Amazon
vs.Mobile Web
Ideal for Fortune 1000
Dell
Ford
University of Phoenix
16. @justinkistner #adtechSF
Social+Mobile Optimized
Unique features that support social ad campaigns
+ Social + Mobile
Optimized Design
The average social
mobile campaign user
takes 2-3 actions.
Mobile for social needs
to be even more
simplified than mobile
website or app. Social
+ Mobile optimized
design increases
conversion rates.
Integrated
Conversion Spec
Enables real time,
look-a-like modeling
based on the profiles
of people who click
enter. Increases CTR
and conversion rate,
which lowers the cost-
per-entry.
+
OG Meta Tags
Facebook, Twitter, and
other social sites pull
the images and
descriptions for their
link posts from these
tags. Having them in
place means large
images, socially
optimized descriptions,
and higher CTRs.
Closed Loop
Measurement
From 1st party cookies
to support iOS to
integrated URL tags to
work around the lack
of view tag support in
Facebook’s mobile
app, there are a lot of
details to close the
loop on campaign
analytics.
+
+
>
17. @justinkistner #adtechSF
Social+Mobile Optimized Performance
Averages from ShopIgniter campaigns
• Link Open Rate: 0.3% (not the same as CTR)
• Consideration Rate: 193%
• Conversion Rate: 4.4%
• Mobile Share of Engagement: 51.4%
20. @justinkistner #adtechSF
Importance of WCAs (retargeting)
Averages from ShopIgniter campaigns
• CTR on RHS ads is 3-5X higher
• CTR on News Feed ads is 2X higher
• CVR is 1-2X higher
1. Social is mobile. There is no longer a balance of desktop and mobile – Facebook recently shared that 80%of daily users are on mobile. 70% of Twitter. There are more mobile-only users of Facebook than total active users of Twitter. Social is mobile, period.
Social isn’t free.Facebook is quickly reducing the scale of their free offerings. YOU MUST PAY TO REACH KEY AUDIENCES and if you’re spending money YOU BETTER MAKE SURE YOU’RE DELIVERING REAL VALUE.Additionally, spending money/media buying in social is a discipline itself and requires specific tools and expertise. Social performance marketing takes social ad buying to the next level.
So, what this means is that the entire context of social media marketing has radically changed.THIS MEANS that everything we do going forward isMobile firstFocused on reaching key audiences directly in their mobile streamsRequire an interim social mobile-optimized landing experience to drive resultsPredicated on paid mediaAnd focused on reach key customers, not just aggregating fans
But yet, today, when most marketers want to drive a higher value business outcome – in this case, email capture as part of a contest -- they link from a post to their website. Big mistake. THE SOCIAL MOBILE CONTEXT IS SPECIAL. This experience has a complete disregard for 80% of consumers and applies the rules of desktop design, not social mobile design. This will under-perform EVERY TIME.
And even when brands make the effort to make their sites mobile-enabled it’s still not enough. TO DRIVE REAL BUSINESS OUTCOMES FROM SOCIAL, YOUR POST-CLICK EXPERIENCES MUST BE SOCIAL MOBILE OPTIMIZED. These are great brands with loyal followers and good engagement on Facebook. There are almost 9 thousand likes on this Lemon Tart post. Put the post-click experience is barely an afterthought. YOU”RE NOT CONVERTING YOUR AUDIENCE AND YOU MAY BE LOSING THEM.