FLAT ORGANISATION Also known as horizontal organization Few or no levels of intervening management between staff and managers Well-trained workers are more productive when directly involved in the decision making process Not closely supervised by many layers of management. Possible only in smaller organizations or individual units within larger organizations
FLAT ORGANISATION Promotes employee involvement through a decentralized decision-making process Elevates the level of responsibility of baseline employees and eliminating layers of middle management Comments and feedback reach all personnel involved in decisions more quickly Response to customer feedback becomes more rapid Depends upon a much more personal relationship between workers and managers
ADVANTAGES OF FLATORGANISATIONS More/Greater communication between management and workers. Better team sprit. Less bureaucracy and easier decision making. Fewer levels of management which includes benefits such as lower costs as managers are generally paid more than worker.
DISADVANTAGES OF FLATORGANISATIONS May limit/hinder the growth of the organisation. Structure limited to small organisations such as partnerships, co-operatives and some private limited companies. Function of each department/person could be blurred and merge into the job roles of others.
BARISTA STORES Structure – Functional in structure and relatively flat – Corporate organization is tall with four levels of management above store management Store Manager Assistant Manager Shift Supervisors Baristas Baristas Baristas
RESTAURANT ORGANISATION CHART OWNER/GM EXEC CHEF DR MANAGER SOUS CHEF PASTRY CHEF ASST D R MANAGER BAR HOST(ESS)FLAT ORGANISATION STRUCTURE APPROPRIATE FOR :• LARGE INDEPENDENT RESTAURANT• SMALL INDEPENDENT RESTAURANT• A CHAIN ATTEMPTING TO MAINTAIN LEVEL SALES IN ALLRESTAURANTS• A RESTAURANT ATTEMPTING TO RECOVER FROM BAD SALESPERFORMANCE