Emphaty - is stepping in that person's shoes and feeling the pain , whereas Symphaty is just showing concern and not feeling the pain.

1. Group 5

2. EMOTIONAL INTELLIGENCE
• It is the ability to identify, assess, and control the emotions
of oneself, of others, and of groups.
• It is a thought model that claims that to be successful,
people must be able to know their own feelings.

3. • A feeling of care and understanding for the suffering of others.
• A stepping stone in both social and moral development.
• Does not require the sharing of the same emotional state.
• Basic sharing of emotions, a precursor for sympathy, can be seen
in infants.
• Concern for the well-being of another.
SYMPATHY

4. Conditions that need to occur
Attention to a subject
Believing that a person/group is in a state of need
Specific characteristics of a given situation.
EXPERIENCE OF SYMPATHY

5. • Individual moods
• Previous experiences
• Social connections
• Novelty
• Salience
• Spacial proximity
FACTORS INFLUENCING THE
EXPERIENCE OF SYMPATHY

6. Speak UP!
• Say something supportive, even if you are nervous.
• Let your friend know that you know.
• It is important that your friend know you care.
Unfortunate Situations.
• Hearing about the situation from your friend, you could say
• Ex. I am very sorry to hear that
• Ex. That’s really too bad.
• Ex. That sounds terrible. I am so sorry!
EXPRESSING SYMPATHY

7. • Let your friend know that you care and that you want to help
• Ex. How are you doing? Are you OK?
• Ex. Let me know if there’s anything that I can do to help
SHOW YOU CARE…

8. SYMPATHY
Your Friend Failed in the Test
You Say: I’m Sorry to Hear that.
It was your Friends Birthday nobody Remembered
You Say:
I can Understand How Angry you are.

9. Combination of verbal and nonverbal communication
facilitates the acknowledgment and comprehension of
sympathy.
Verbal Communication
• Verbal communication is the clearest medium.
• People can express sympathy by addressing the emotions being
felt by themselves and others involved.
COMMUNICATION

10. Presents a fascinating study of
• Speech intonation
• Facial expression
• Bodily motions
• Person-to-person physical contacts.
NON VERBAL COMMUNICATION

11. • Nonverbal communication cues are often subconscious and
difficult to control.
• Deliberate regulation of emotion and nonverbal expression is
often imperfect.
• Nonverbal gestures and facial expressions are better
understood by people through observation.

12. • Physical touch has the unique ability of conveying affective
information upon contact.
• The touch of the hand on the shoulder during a funeral
might be the fastest method of conveying sympathy.

13. The ability to mutually experience the thoughts,
emotions, and direct experience of others.
• Putting yourself in their shoes.
• Involves understanding the emotional states of other people
• Recognitions that are both accurate and tolerable are central
features of empathy
EMPATHY

14. Emotional empathy
• Also termed as ‘affective empathy’.
• The drive to respond with an appropriate emotion to another's mental states.
• Includes ‘Personal distress’ & ’Empathic concern’
Cognitive empathy
• “Theory of mind”.
• The drive to identify another's mental states.
EMOTIONAL AND COGNITIVE EMPATHY

15. Being genuinely concerned for the
welfare of others
COMPASSION

16. Mindfulness
• Avoidance or Aversion
Kindness
• Treating with care and understanding
Common Humanity
• Experience
COMPONENTS OF COMPASSION

17. • Ethical and genuinely
• Cares about other people.
• Emotional response
• Generous spirit
COMPASSIONATE EXAMPLE

18. Thank You