This Slide deck gives a quick Idea about the Business process Modelling, various block used and their meanings, AS-is Process, its To-Be process and corresponding swim lane diagram.

1. Overview on Process Design/ Business
Process Modeling
BY:- Siddhant Jain
Siddhant_jain_ind@yahoo.co.in
09739808658

2. • Process design can be the design of new facilities or it can be
the modification or expansion of existing facilities. is the activity
of representing processes of an enterprise, so that the current
process may be analyzed and improved.
• It is a diagram representing a sequence of activities. It typically
shows events, actions and links or connection points, in the
sequence from end to end.

3. • There are two main different types of Business Process Models:
The ‘As-Is' or baseline model is an accurate depiction of what actually happens
now. Once the model is developed, it is used to analyze and improve the process.
The ‘To-Be' model is a proposed diagram of how the future process could look,
incorporating improvements. This is used to demonstrate, model and test the new
process and then to implement it.

4. • The final output is improvement in the way that the business
process works
• value for the customer, and
• reduced costs for the company,
• leading to increased profits.
• reducing wasted time and effort.

5. Talk to Continuous
Identify Process ly update
Understand Rephrase Come up
the As-Is Understand and confirm Analyze the key owners with a To-Be
and
process the Problem the problem gaps process and do the Process improve
owners Gap the new
analysis model

6. •Identify the boundaries. Where does the process begin? where does it end?
•Identify the participants. What roles are involved in the processes?
•Identify the steps. What is done first? What is done next? By who?
•Identify the decision points. What are the alternatives? What determines which
alternative is chosen?
•Check for completeness. Are all participants represented?
Are all processes shown? Are there any alternatives that
have not been considered? Refine and finalise.
•Review with the experts to ensure completeness.

7. The primary advantage of a swim lane diagram is the ability to very clearly illustrate
responsibilities of a functional area in a specific workflow. A functional area may
represent a department or individual who is responsible for completing the step.

8. Symbol Symbol Name Symbol
(Alternate Description
Shape Name)
Terminator Terminators show the start
(Terminal Point, Oval) and stop points in a process.
When used as a Start
symbol, terminators depict a
trigger action that sets the
process flow into motion.
Activity/Process Show an Activity or action
step. This is the most
common symbol in both
process flowcharts and
business process maps.

9. Predefined Process A Predefined Process symbol
(Subroutine) is a marker for another
process step or series of
process flow steps that are
formally defined elsewhere.
This shape commonly
depicts sub-processes (or
subroutines in programming
flowcharts).
This shape indicates a point
Decision where the outcome of a decision
dictates the next step. There can
be multiple outcomes, but often
there are just two —yes and no.

10. Document This shape represents a step that
results in a document.
Multi-Document Same as Document, except,
well, multiple documents.
Data This shape indicates that
(I/O) information is coming into the
process from outside, or leaving
the process. This shape can also
be used to represent materials
and is sometimes called an
Input/Output shape.

11. Connector/On-page In process flowcharts, this
reference symbol is typically small and
is used as a Connector to
show a jump from one point
in the process flow to
another. Connectors are
usually labeled with capital
letters (A, B, AA) to show
matching jump points. They
are handy for avoiding flow
lines that cross other shapes
and flow lines.
Off-page reference Off-Page Connector shows
continuation of a process
flowchart onto another page.

12. Stored Data Use this shape for a step that
results in information being stored.
The most universally
Magnetic Disk (Database) recognizable symbol for a data
storage location, this flowchart
shape depicts a database.

13. Custom Shapes

14. • For a company X, HLD As-Is process for order management
system is given, aim of company is to create a To-Be process so
as to reduce the “average hold time” of the customer.
As-Is Process To-Be Process To-Be Swim Lane

15. • http://www.businessballs.com/business-process-modelling.htm
• http://en.wikipedia.org/wiki/File:Approvals.jpg
• http://blogs.msdn.com/b/visio/archive/2009/09/01/cross-
functional-flowcharts-in-visio-2010.aspx
• http://office.microsoft.com/en-us/visio-help/create-a-basic-
flowchart-HP001207727.aspx