Microsoft Enterprise Social presentation Sydney 250314: From NAB to Change Agents Worldwide

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Presentation to a Microsoft Enterprise Social Event in Sydney on 25 March 2014 on the use of Enterprise Social Collaboration to create a responsive culture through connection, sharing, solving problems and innovation. Describes the experience of enterprise social networking at NAB, Sidekicker.com.au and Change Agents Worldwide

Business

Enterprise Social
Collaboration:
From NAB to Change
Agents Worldwide
Simon Terry
@simongterry

Evolution of A Responsive Culture
Connect
Share
Solve
Innovate
Who? What? How? Why don’t we?
Value
Trust
Empowerment
Agility
Your Yammer Network is critical infrastructure for a responsive culture

Finding People Across Silos
Not all communication
happens in Yammer
Source: NAB
Connect

Sharing Information on Work
Working Out Loud
Answering Queries
Clarifying Strategy
Share

Improving Customer Experience
Source: NAB
Solve

Solve
“Kaizen is about changing
the way things are. If you
assume that things are all
right the way they are, you
can’t do kaizen.
So change something!”
- Taiichi Ohno
Photo: Toyota Manufacturing Corporation

Engaging an Advisory Board
Source: sidekicker.com.au
Innovate

Managing Client Projects Responsively Innovate

Innovate
“The entrepreneur
always searches for
change, responds to it,
and exploits it as an opp
- Peter Drucker

5 Mindsets of Social Collaboration
Source: http://simonterry.tumblr.com/post/75026842782/

Getting Started
1. Connect Champions & Communities
2. Encourage Working Out Loud
3. Ask People to Solve Problems & Experiment
4. Track Progress to Strategic Goals

Questions?
Connect
Share
Solve
Innovate
Who? What? How? Why don’t we?

Microsoft Enterprise Social presentation Sydney 250314: From NAB to Change Agents Worldwide

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Microsoft Enterprise Social presentation Sydney 250314: From NAB to Change Agents Worldwide

1. Enterprise Social Collaboration: From NAB to Change Agents Worldwide Simon Terry @simongterry

3. Evolution of A Responsive Culture Connect Share Solve Innovate Who? What? How? Why don’t we? Value Trust Empowerment Agility Your Yammer Network is critical infrastructure for a responsive culture

4. Connecting

5. Finding People Across Silos Not all communication happens in Yammer Source: NAB Connect

6. Sharing Information on Work Working Out Loud Answering Queries Clarifying Strategy Share

8. Improving Customer Experience Source: NAB Solve

9. Solve “Kaizen is about changing the way things are. If you assume that things are all right the way they are, you can’t do kaizen. So change something!” - Taiichi Ohno Photo: Toyota Manufacturing Corporation

10. Engaging an Advisory Board Source: sidekicker.com.au Innovate

11. Managing Client Projects Responsively Innovate

12. Innovate “The entrepreneur always searches for change, responds to it, and exploits it as an opp - Peter Drucker

13. 5 Mindsets of Social Collaboration Source: http://simonterry.tumblr.com/post/75026842782/

14. Getting Started 1. Connect Champions & Communities 2. Encourage Working Out Loud 3. Ask People to Solve Problems & Experiment 4. Track Progress to Strategic Goals

15. Questions? Connect Share Solve Innovate Who? What? How? Why don’t we?

Microsoft Enterprise Social presentation Sydney 250314: From NAB to Change Agents Worldwide

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