1. KNOWLEDGE MANAGEMENT
PRESENTATION
ON
GLOBAL SUCCESS STORIES IN NCR
Presented By:
Shubham Singhal
80303120053
PGDM
NMIMS, Hyderabad

2. Introduction
- About the Project
- About NCR Corporation
- About Employee Engagement

3. Objective
NCR Corporation is a wide spread organization
present worldwide in many different countries
and providing employment to many employees
from these countries. Keeping the employees
engaged is really a challenge for the HR team.
Every year in the 2nd quarter the HR team sends
out the employee survey forms, which are filled
by the employees online and also the hard copies
in a few cases. The HR team then analyses the
data thus received to measure the employee
engagement level and thus plan their next set of
activities and comes up with new employee
engagement practices as per the need of their
employees. In this process many of the practices
are being advised and executed, and it is very
important that they are being properly
communicated back to the employees, in order to
get constantly high employee engagement level
from them.
Approach and Methodology
In order to communicate to the employees all
these Employee Engagement practices of their
location as well as of the other locations in an
effective way, the idea of making a short video
came up during the brain storming
sessions, which will then be circulated to all the
NCR employees across the globe, and in creation
of which inputs will be taken from all the HR
team members and the leaders who designed the
required employee engagement practices.

4. Sources of Knowledge
HR Team
Video
Creation
NCR
Employees

5. KM Cycle

6. Creation of Knowledge
• From the HR teamTacit
• Documents and ReportsExplicit

7. Structure of the
organization
&
Leadership

8. KM System
The information regarding what all
software tools should be used and
what is their budget
S.No. ToolName Versions Subscriptionperiod Pricing Weblink
1Powtoons Pro Monthly $59/month http://www.powtoon.com/pricing/
2Goanimate Gopremium Monthly $50/month http://goanimate.com/business/videoplans?hook=index.site
Forvideoediting
S.No. ToolName Versions Subscriptionperiod Pricing Weblink
2VideoPadVideoEditor Master'sEdition NA 49.99 https://secure.nch.com.au/cgi-bin/register.exe?software=videopad
Foraudio
S.No. ToolName Versions Subscriptionperiod Pricing Weblink
Goldwave AudioEditor 1Year $19 http://www.goldwave.com/purchase.php
SoftwaresandToolsRequired
Foranimations
All the knowledge from the implicit and
explicit resources were then stored together
in a structured way so that they can be put
to use in the project, done at times of:
- Different practices carried out at
different locations (present globally)
- How all this should be structured and
sequenced so that it can be
communicated beautifully and also
convey the message
Scenes
Scene 1
Frame 1 < Attention grabber and make it interesting> Goanimate
White screen
hand painting it to green
Painter painting green on a canvas
<from left to right>
The green paint converts to
Frame 2 Full Green from ppt NCR template
NCR <new> logo
< a hand writing Engage in a blub of a tree> powtoons
Engage logo comes powtoons
Frame 3
The Tree with bulbs comes with Engage as one of the bulb: Bulbs <some are existing> <some will be budding> prezi
Employee Engagement
Acquisition
Talent Review
Career Development
Leadership Development
HR systems
black and white tree and forest in behind
Coloured green trees
<Zoom out> NCR <Text> in green
<zoom back to e- white one of the Engage>
Frame 4 <Zoom out Physical Form of Employee engagement survey form> ready but not exported prezi
<Show the survey form>
<Employee will fill the form, ticking> net video
<Employee will click on Submit> or self made video
<emails flying out> go animate or powtoon
Frame 5 <Collection of all the filled forms> ready but not exported go animate or powtoon
<forms flying in>
<into a box>
<from the box, comes the envelope named 'Results'>
< 1st sheet - Loyalty matrix will pop out from the box> from ppt
< 2nd sheet - The charts, depicting the action priorities>
<Zoom in - critical improvements, in the sheet> pezi
< Zoom out - managers discussing with each other> needs to be refined
< one of the manager writing on the board the action plans>
< takes it on a paper with him out of the meeting room to the employees>
<animated discussion with employees>
<heads knodding - acceptance> go animatepowtoon
<transitions>
Frame 6 2 parts
<People busy working> <Calendar flipping>
<transitions> <people excited and happy>
<people multiplay across the globe>
Frame 7 World Map prezi and videos
7 big circles
US UK

9. Technology
&
Knowledge Sharing
Culture

10. Use of Knowledge
Tacit
• Emotions of each and every employee i.e. each and every word in each
and every frame has to be chosen very carefully so that it does not affect
any employee’s emotions, culture, language, background etc. directly or
indirectly
• The characters, colors, fonts, sequence of frames etc. chosen in the
frames of the video has to be in compliance with all the employees
• No matter how great one’s creative idea is, it must be in compliance in
accordance with the customer/client’s requirement(s)
Explicit • Gathered from the documents and reports, showing what all employee
engagement practices are being carried out at various NCR offices

11. The Video
 Youtube link:
http://www.youtube.com/watch?v=B8i1drF4cz8&feature=youtu.be
 The video…

12. THANK YOU!
Questions Please..