The Annual DABAI Conference 2018: www.dabai.dk Presentation by Søren Ilsøe, director Insight Strategy, Analytics & Information Management, Deloitte Date:  Monday, April 16, 2018 - 09:30 to 17:00 Place:  DIKU, Universitetsparken 5, Auditorium 1, 2100 København Ø Organiser:  DABAI DIKU will be hosting this year's DABAI conference, where you will meet the people of DABAI – the largest big data centre in Denmark – and you will gain insight into how big data analytics can create value for industry and society and become a key to better education, improving health care, reducing fraud, new strategies for addressing flood risk challenges etc.

1. Søren Ilsøe
Director, Analytics & Information Management –
Member, Employers Panel for Software & Data Science – IT University
Big Data in the Public Sector
Challenges and Perspectives
DABAI Conference, April 16 2018

2. 2© Deloitte 2018
Challenges: data driven ambitions in a changing society
Political Expectations
Citizen Satisfaction
Service Coherence
Legislative Adaptivity
1960s 1980s 2000s 4th Industrial Age?
Financial Measurements
Revenue & Cost
Productivity
Compliance & Risk
Social Trends
Availability 24/7
Individualized Services
Economic Structure
Underlying Complexity
IT Legacy
Vendor Lock
Cybersecurity

3. 3© Deloitte 2018
Perspectives: make an Insight Driven Organization
External IT
Legacy Systems
DATABANK
STRATEGY
PROCESS
PEOPLE
DATA
TECHNOLOGY
New National Data Distribution (SDFE)
REGISTERS
AND DATA
REDUNDANCY
systems,
databases,
datawarehouse,
spreadsheets
etc.
1960s-2010s
Experience from using Databank:
Customer Service
- Insight & guidance
- Prevention & prediction
- Process automation
- E2E monitoring & service design
Compliance & Fraud Detection:
- Man vs. machine learning
- Risk scoring
- Reducing need for compliance checks
- GDPR & data security
Insight Management:
- Performance indicators
- Budget & controlling
- HR performance

4. 4© Deloitte 2018
Opportunities: from system-centric to human-centric
PAST
PRESENT
FUTURE
AI-centric productivity
human-centric services
system-centric productivity
automation-centric services
https://www.regjeringen.no/no/dokumenter/
distribuert-sannhet/id2593790/
New report from Norway: ”Distributed Truth – potential and barriers for blockchain”
Annual cost of data registers
~ 34-56 billion NOK per year
Annual save from using blockchain
~ 15 billion NOK per year
2.9 2.8 2.7 2.7
2.2
0.9 0.8
Data
Security
Personal
Data
Self Cleaning
Data
Public
Consistency
Business
Coherence
Spending &
Traceability
Authenticity
~ 15 bn NOK per year

5. 5© Deloitte 2018
Vision: a new public ecosystem for the 4th Industrial Age
National
Data Distributor
A
C
D
E
B
National
Cloud Arena
National
Data Blockchain
# # # # # #
Agile transformation
app-by-app
B
B
B
B
B
B
B B
Legacy and
existing IT
systems
Sector
Databank
Sector
DW
New digital services
and customer journeys
GDPR and
cybersecurity
Existing data
collections and
registers
Citizens-owned data,
IoT Internet of Things,
Smart Cities,
international data,
transactions,
contracts,
etc.

6. About Deloitte
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©2018 Deloitte Statsautoriseret Revisionspartnerselskab. Member of Deloitte Touche Tohmatsu Limited.
Søren Ilsøe
Director - Analytics & Information Management
LinkedIn: linkedin.com/in/sorenilsoe
Email: soilsoee@deloitte.dk
Tel: +45 30 93 85 45