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Aligning Learning Analytics
with Classroom Practices
and Needs
Dr Simon Knight
@sjgknight
www.sjgknight.com
Senior Lecturer
Faculty of Transdisciplinary Innovation
University of Technology Sydney
Acknowledgements
http://sjgknight.com
@sjgknight
Particular thanks to Shibani Antonette who conducted
much of the work here as part of her doctorate (papers in
submission) and Simon Buckingham Shum, director of
CIC and collaborator on the work.
• Academic collaborators, including:
Law - Philippa Ryan
Accounting – Nicole Sutton, Raechel Wight
• Colleagues in CIC, particularly Simon Buckingham
Shum, Shibani Antonette, Sophie Abel
• Funding via UTS Teaching and Learning grants, and
an ATN learning analytics grant
• Student participants
• Demo: http://acawriter-
demo.utscic.edu.au/
• If you have a sample text,
paste it in the editor and click
on ‘Get Feedback & Save’.
Learning, Evidence, and Data
What do we want students to learn?
How do we gather and use evidence of learning, to support
learning?
What’s the role of data in that?
Open Source Tool & Resources: http://goo.gl/VNNU24 3
?
?
?
Evidence, data, and learning
Learning Analytics: Which uses data (and data science
methods) in learning contexts, to understand and support that
learning
Open Source Tool & Resources: http://goo.gl/VNNU24
4
5
However…
Evolution v Revolution…
6
Potential
use
Actual use
AI or IA
Per Baker “Stupid tutoring systems, intelligent humans” (2016):
• 25 years on AIED adoption has not been widespread
• Rather than new AI technologies, focus on how to better use such
intelligent systems alongside educators and students in flexible
ways.
• Parallel calls for learning design <-> learning analytics integration
(e.g. Wise, 2014).
Open Source Tool & Resources: http://goo.gl/VNNU24
7
Why won’t they use it??
Integration of innovations must consider their distance
from existing culture, practice, and technologies
(Ferguson et al., 2014; Zhao, Pugh, Sheldon, & Byers, 2002)
Open Source Tool & Resources: http://goo.gl/VNNU24
8
Technology Integration…
• Learning analytics for new assessment:
E.g. ITS, choice-based assessment, etc.
• Learning analytics to automate assessment:
E.g., automated essay scoring
• Learning analytics to augment assessment:
use of learning data to enhance existing good practice
9
Open Source Tool & Resources: http://goo.gl/VNNU24
Balancing IA and AI
Augmentation:
• Supports and
enhances
• Raises
awareness &
implementation
Open Source Tool & Resources: http://goo.gl/VNNU24
10
AI:
• Transformative potential
• Challenges of gathering
new data types &
developing new tech &
contexts
I’ll persuade you of 2 things:
1. Augmentation
• IA intelligence amplification/augmentation over AI)
2. Design approach (for research and practice impact)
Open Source Tool & Resources: http://goo.gl/VNNU24
11
I’ll persuade you of 2 things:
1. Augmentation
• IA intelligence amplification/augmentation over AI)
2. Design approach (for research and practice impact)
3. (and to explore the full resources http://goo.gl/VNNU24 )
To do that, we’ll use: A particular writing analytics context
Open Source Tool & Resources: http://goo.gl/VNNU24
12
13
The Writing Case
Writing skills are important for success in our school,
workplace, and personal lives
Geiser & Studley, 2001; Light, 2001; Powell, 2009; Sharp, 2007
By ccarlstead CC-By
https://www.flickr.com/photos/cristic/359572656/
Why Writing?
• Teaching writing is hard (Ganobcsik-Williams, 2006)
• Students often judge their work by more superficial criteria
than the analytical standards that educators apply (Andrews, 2009;
Lea & Street, 1998; Lillis & Turner, 2001; Norton, 1990).
Open Source Tool & Resources:
http://goo.gl/VNNU24
15
17
Implementing IA for Writing
Automated tools - issues
Open Source Tool & Resources:
http://goo.gl/VNNU24
Impact on student writing not
studied extensively
Gap between potential and actual
use of technologies
18
Instant feedback on
academic writing
 What do we care about in writing?
Instant feedback on
academic writing
 persuasive, argumentative
A hallmark of academic writing is that it
works with ideas.
Such writing typically displays specific “rhetorical moves”
— a clear signal to the reader what the sentence’s purpose is
in the persuasive narrative, e.g.
UTS CIC 21
Contrast
“However, a recognized challenge is…”
“Despite repeated efforts…”
“Although it was predicted that…”
Signalling to readers that we’re “working with ideas”
Archetypal rhetorical moves made in academic writing
UTS CIC 22
Move Examples
Background
While data was previously studied in educational research, analytics
now enables more…
Recent studies indicate that the effects of the drug could be
permanent.
Summary
This paper will examine the question of how we develop scalable
learning analytics applications
Contrast
However, a recognized challenge in the field of learning analytics is
the uncertainty around LA’s pedagogical relevance
Question
Little research exists on how automated feedback impacts student
writing.
UTS CIC 23
Move Examples
Emphasis
The key elements for this approach are...
It is important to note that the policy applies to all universities.
Novelty
This new model suggests a view of learning that is an embodied and
relational process
Surprise
Surprisingly, the results indicate a weak link between customer
satisfaction and brand value.
Trend
With the growing quantity of data generated, there is increasing
interest in analytics
Signalling to readers that we’re “working with ideas”
Archetypal rhetorical moves made in academic writing
2015-16
Academic Writing Analytics
(AWA) – Analytical feedback
Open Source Tool & Resources:
http://goo.gl/VNNU24
25
Law Essay Context
• Writing is a key
disciplinary skill for law
students
• Criteria require the use of
rhetorical moves
28
Thumbs up from students
Students already self-assess as part of their unit
Self-selecting sample also tried out the tool (after
submission) and gave feedback
Knight, S., Buckingham Shum, S., Ryan, P., Sándor, Á., & Wang, X. (2017). Academic Writing Analytics for
Civil Law: Participatory Design Through Academic and Student Engagement. International Journal of Artificial
Intelligence in Education. https://doi.org/10.1007/s40593-016-0120-1
STUDENT FEEDBACK (n = 12 of 40 using tool)
• Useful to reflect
• Highlighting (and
lack of) targets
attention
• Sentence-level
helps see
structure and style
• Immediate & not
embarrassing
• Accuracy
concerns
• False sense of
security?
When I compared […] essays, I didn’t see much difference in the stats
analysed by the software – all my work seemed to have quite low
detection rates of ‘importance’, yet on some I got 60%, while others 95%.
[like human feedback] it is something to reflect on and consider in order
to make decisions whether implementing the suggestions/feedback will
improve your piece of writing, or your writing generally.
Said feedback was instructive…“ because of the way the information is
presented by breaking down the sentences and clearly marking those
that are salient as being contrast or position etc
I realise now what descriptive writing is - the software had quite a bit to
say about my lack of justification - also true - pressed for time and difficult
circumstances have caused this for me in this instance - good to see it
sampled.
Knight, S., Buckingham Shum, S., Ryan, P., Sándor, Á., & Wang, X. (2017). Academic Writing Analytics for Civil Law:
Participatory Design Through Academic and Student Engagement. International Journal of Artificial Intelligence in
Education. https://doi.org/10.1007/s40593-016-0121-0
Design cycles for
IA in academic writing
Augmenting existing good practice
• Augmented intelligence (not artificial intelligence)
• Integrates with existing practice by representing and building
on that practice
• Supports flexible use of analytics, through patterns
describing this use in contexts
32
Open Source Tool & Resources:
http://goo.gl/VNNU24
Design process to…
• Understand existing patterns of writing support in a particular
institutional context, and develop abstractions of these
• Augment these patterns with additional – learning analytics
that complement the original designs
• Evaluate the implementation of these patterns, to understand
relations among them and the development of a larger
pattern-set that can be augmented with learning analytics
Open Source Tool & Resources:
http://goo.gl/VNNU24
33
For example Task Design – 2016
36
DESIGN 1: Benchmarking and Automated Writing Analytics
Problem: We wanted students to engage with exemplars and their assessment, in order that they have an
activity that (1) prompts them to critically apply the assessment criteria, (2) prompts them to engage
actively with exemplars, (3) provides us as researchers with information regarding their ability to
appropriately assess texts.
Task: The initial base task (task 2) consisted of a task in which students were provided with three
exemplars of varying quality, and asked to assess those exemplars using the assessment criteria. The
application of the assessment criteria involves a mediating process of evaluative judgement in the
application of assessment criteria, which in turn should produce the outcome of improved self-assessment
ability.
Tools/materials and participant structures: This task was designed for individual completion, making
use of the instructor’s rubric, and both high and low quality exemplars.
Iterations and Augmentation: The task design was modeled on an existing common practice at the
institution. To augment this with writing feedback, in the initial iteration of the task, students were
provided with texts that had been marked up using writing feedback (from either a tool for feedback on
rhetorical structures in writing, or one focusing on spelling and grammar, or from the instructor). With the
intent of foregrounding salient features of the texts through the provision of NLP-derived feedback in the
form of highlights.
+
2016 Key Tasks:
1. Benchmark
2. Self-assess
Framework @UTS for educators to co-design
Analytics/IA  augment teaching practice
Shibani, A., Knight, S. and Buckingham Shum, S. (2019). Contextualizable Learning Analytics Design: A Generic Model, and Writing Analytics Evaluations. Proc. 9th International
Conference on Learning Analytics & Knowledge (LAK19). ACM Press, NY, pp. 210-219. DOI: https://doi.org/10.1145/3303772.3303785. Eprint: https://tinyurl.com/lak19clad
Student
Task
Design
Feedback
& User
Interface
Features
in the
Data
Educators
Analytics/AI
designers
Assessment
2017 - 2019
Law Essay Context
• Writing is a key
disciplinary skill for law
students
• Criteria require the use of
rhetorical moves
39
Writing Context – Undergraduate Civil Law essay
Genre: critical analysis and argumentation
40
Features
in the Data
Assessment
Design iteration 1-2
Intervention Design
• Consisted of several tasks co-designed with the instructor
• Student data collected for evaluation and analysis
Matching
rhetorical
structures to
instructor’s
rubric
Revision of
given text and
self-
assessment
Assessment
of given text
(low quality)
Viewing
an
exemplar
revised
essay
Feedback
Survey
Introductory
reading on
rhetorical
writing (offline)
Augmentation
here
Educator: explains to her students why good lawyers
know how to use rhetorical moves
“[rhetorical moves] indicate to the reader the writer’s attitude to the text.
Why do we worry about that? Because as lawyers, our job is to […] argue that
the way that we see the facts and the law favours a certain position or outcome.”
https://youtu.be/ruN_Vy3knB8
Matching exercise: Sentences to criteria
44
Benchmarking (lite):
Example revisions
45
Benchmarking (lite):
Assessing an example text
46
Task Design – Iteration 2
48
DESIGN 2: Benchmarking, Text-Revision, and Automated Writing Analytics
Problem: We wanted students to critically consider how specific features in the text instantiate responses to the assessment criteria, and to
develop the student’s interaction with the application of the criteria for building their understanding of how to – practically – improve a text.
Task: The initial task (task 2) was amended, and an additional task was added (task 1). Task 1 consisted of a task in which the students were
asked to match excerpts from a text to the criteria that they addressed (for example, a sentence providing background information aligns with
the criterion “Identification of relevant issues”, while a sentence providing evaluation or analysis of a claim or piece of evidence aligns with the
criterion “Critical analysis, evaluation, original insight”. The revised task 2 involved students assessing a single exemplar text using the
assessment criteria, and being specifically asked how they would suggest improving the text. In task 3, then, the students were asked to edit the
text they were provided with (in an editable window, see Figure 2), and (task 4) to evaluate the improvements that they had made (i.e., to
provide a new assessment of the quality of the text). Following task 4 the students were provided with their own text revisions, and those of an
instructor on the same text, providing a ‘good’ exemplar to demonstrate the improvements made. While the original task (above) was intended
to produce a mediating process of evaluative judgement, the revision task was – in addition – designed to produce a mediating process of
revision strategy application, to produce the outcome of increased capacity and motivation to revise, and improved self-assessment ability. The
first task was specifically designed to develop evaluative judgement through understanding of the assessment criteria, and thus to improve self-
assessment through understanding of rhetorical structures.
Tools/materials and participant structures: As in design 1, this task was designed for individual completion, making use of the instructor’s
rubric, and in task 2 a lower quality exemplar, with task 4 providing the higher quality comparator. The instructor’s rubric and the lower-
quality exemplar drive the first and second-to-fourth tasks from the task structures list respectively.
Iterations and Augmentation: This task design developed from that described in design 1. As in that case, a between-subjects design was
used to provide some students with instructor-based (static) feedback, others with dynamic feedback from AWA, and others with no feedback.
Prior work has been conducted to establish conceptual relations between the instructor’s criteria, rhetorical structures, and their specific
instantiation in AWA (Knight, Buckingham Shum, Ryan, Sándor, & Wang, 2017). These relationships were foregrounded to the AWA group
through static highlights flagging the AWA moves on the sentences to be aligned with the criteria. Then, the revision task was also augmented
by AWA, with feedback provided on-request (via a button) to students as they revised the draft they were provided with.
+
Key Tasks:
1. Benchmark (lite)
2. Revise a text
3. Self-assess revisions
4. Self-assess
Implementation
• Implemented over two semesters in a tutorial session
• Students working:
• under different feedback conditions (AWA, instructor, none)
• And in semester 2, individually or in pairs,
• Data from ~320 students for analysis
Scored revisions (r 1)
No significant differences in scores
No difference in ‘usefulness’
rating between groups who
got:
1. automated annotations,
2. pre-annotated instructor
initial draft,
3. no feedback
Task Perceptions
Lessons
I thought it was a good exercise- especially to
understand the perspective a bit better from a markers
point of view when marking our essays. I think the
chance we had to manipulate the essay to improve it
and the mark makes us think about how and what we
would change to make our points clearer
“Possibly needs more direction post the review as
the outcome highlighted specific areas, however
the way to respond to the areas is not that clear
“I found this writing exercise very
helpful. While I was naturally using
discourse markers in my work, I was
unaware of the mechanics. Now that
I am aware of rhetorical moves, I am
finding it easier to both plan and
execute essays.”
The highlighting only alerted to me
what was good. However, there
should be highlight to alert me to
problems in the essay as well. the
highlighting only showed me what was
a 'summary' etc. There should be more
categories and types of feedback such
as grammar issues, sentence
structure.
• Tasks – independent of tool, acceptable
• Tool – areas for improvement, but generally appreciated
Design iteration 3-4
Writing Activity; New tool + peer discussion
UTS CIC 54
More info: http://heta.io/resources/wawa-improve-sample-text-plus-peer-discussion-civil-law/
Educator: explains to her students why good lawyers
know how to use rhetorical moves
“[rhetorical moves] indicate to the reader the writer’s attitude to the text.
Why do we worry about that? Because as lawyers, our job is to […] argue that
the way that we see the facts and the law favours a certain position or outcome.”
https://youtu.be/ruN_Vy3knB8
Matching exercise: Sentences to criteria
56
Benchmarking (lite):
Example revisions
57
Benchmarking (lite):
Assessing an example text
58
Revising a (provided) draft and Self-assessment
UTS CIC 59
https://acawriter.uts.edu.au
Feedback
& User
Interface
AcaWriter feedback tuned for Civil Law
60
Feedback
& User
Interface
AcaWriter feedback tuned for Civil Law
61
Feedback
& User
Interface
Maintaining learner agency in response to AI
Feedback
& User
Interface
Evaluation
• Compared ratings of exercise usefulness, with/without AcaWriter (law)
• Compared n of rhetorical moves in draft revision with/without AcaWriter (law)
• Compared scored draft revisions with/without AcaWriter (law)
What does success look like?
Shibani, A., Knight, S. and Buckingham Shum, S. (2019). Contextualizable Learning Analytics Design: A Generic Model, and Writing Analytics Evaluations. Proc. 9th International Conference on
Learning Analytics & Knowledge (LAK19). ACM Press, NY, pp. 210-219. DOI: https://doi.org/10.1145/3303772.3303785. Open Access Eprint: https://tinyurl.com/lak19clad
Shibani, A. (2019, In Prep). Augmenting Pedagogic Writing Practice with Contextualizable Learning Analytics. Doctoral Dissertation, Connected Intelligence Centre, University of Technology Sydney
• The writing exercise was meaningful without AcaWriter, but with
AcaWriter it was rated significantly more useful
• Students who used AcaWriter made significantly more academic
rhetorical moves in their revised essays
• A significantly higher proportion of AcaWriter users improved their
drafts (some students degraded them across drafts)
What does success look like?
Shibani, A., Knight, S. and Buckingham Shum, S. (2019). Contextualizable Learning Analytics Design: A Generic Model, and Writing Analytics Evaluations. Proc. 9th International Conference on
Learning Analytics & Knowledge (LAK19). ACM Press, NY, pp. 210-219. DOI: https://doi.org/10.1145/3303772.3303785. Open Access Eprint: https://tinyurl.com/lak19clad
Shibani, A. (2019, In Prep). Augmenting Pedagogic Writing Practice with Contextualizable Learning Analytics. Doctoral Dissertation, Connected Intelligence Centre, University of Technology Sydney
UTS CIC 66
How useful did you find the task to improve your
essay/ report writing?
Statistically significant difference between
no feedback and AcaWriter feedback
groups (p-value <0.005)
Cohen’s-d estimate: 0.82 (large)
Law: n=90
Acc: n= 302
Evaluating impact – Student responses
UTS CIC 68
“It's like having a tutor or another
person check and give constructive
feedback on your work. Can be helpful for
struggling students.” “I believe this exercise may be of better
use to some than others, and that it
offers good information that could be of
use, for me personally, the program
would need to be able to help me to
better understand what I'm doing
incorrectly than correctly, and as such, I
believe that a human reading through it
is still more effective in that regard.”
Shibani, A., Knight, S. and Buckingham Shum, S. (2019). Contextualizable Learning Analytics Design: A Generic Model, and Writing Analytics Evaluations. Proc. 9th International Conference on
Learning Analytics & Knowledge (LAK19). ACM Press, NY, pp. 210-219. DOI: https://doi.org/10.1145/3303772.3303785. Open Access Eprint: https://tinyurl.com/lak19clad
Evaluating impact – Student responses
UTS CIC 69
“I think what is being taught is something I
was already aware of. However, by being
forced to actually identify ways of
arguing, along with the types of words
used to do so, it has broadened my
perspective. I think I will be more aware
of the way I am writing now.” A good reminder of important elements
of essay writing. However, I am not
sure how useful AcaWriter actually
is other than providing some general
feedback
Shibani, A., Knight, S. and Buckingham Shum, S. (2019). Contextualizable Learning Analytics Design: A Generic Model, and Writing Analytics Evaluations. Proc. 9th International Conference on
Learning Analytics & Knowledge (LAK19). ACM Press, NY, pp. 210-219. DOI: https://doi.org/10.1145/3303772.3303785. Open Access Eprint: https://tinyurl.com/lak19clad
Revision products
UTS CIC 70
p < .0001
d = 1.18 (large)
t(64) = 1.96, p = .055
Small effect d = 0.41, [-0.02, 0.84] 95% CI
Revision improvements
Three contexts,
Two parsers
THREE LEARNING CONTEXTS
UTS 73
• Law – Essay writing
• Accounting – Business report writing
• HDR –Abstract and introduction writing
Accounting
Task Design – Iteration 3
75
Shibani, A. (2017). Combining automated and peer feedback for effective learning design in writing practices. In Yu, F.Y. et
al. (Eds.). Proceedings of the 25th International Conference on Computers in Education, New Zealand.
DESIGN 3: Benchmarking, Text-Revision, Peer-Discussion, and Automated Writing Analytics
Problem: Building on the previous designs, we additionally wanted students to engage with each other around the
application of assessment criteria, to further develop their evaluative judgement, and ability to explain and justify
their judgements of texts and their revisions.
Task: The initial base tasks in design 2 were adapted, such that in in one group of students they were asked to work
as dyads, submitting a single revised text, and in the other group they worked individually.
Tools/materials and participant structures: In this design, the participant structure varied by group, with some
working in pairs and others individually. When students work in dyads, they involve in discussion consisting of
reflection and critique on the structure of essays and the application of automated feedback. The materials and tool
for this design are the same as those in design 2.
Iterations and Augmentation: This task design developed from that described in design 2. A key concern in this
design was that peer discussion may mediate the understanding and use of the augmented feedback provided by
AWA; that is, this task may develop students’ abilities to – critically – use such feedback, and that through
observation of this dialogue research and implementation data is obtained. A further alternative design iteration (to
be implemented in 2018) consists of asking students to work individually first (with, or without, augmentation), and
then to work in dyads (or not) to create a hybrid revised text to submit.
+
Key Tasks:
1. Benchmark (lite)
2. Revise a text
3. Self-assess
revisions
4. Peer assessment
discussions
5. Self-assess
Accounting context example
77
Evaluation
Shibani, Knight, Buckingham Shum (in submission)
I think you could put together a couple of
options in terms of the packages, what it
would mean to adopt AcaWriter….. Because I
think probably the biggest hurdle for adoption
is in terms of getting it in place people not
having a sense of what it is they’re
committing to
I think it’s more important to
say to as many academics as
possible, we’ve got this tool.
This is how law used it […] but
there are many other
problems it could solve. Do
you want to go away and
think about whether you
could use a writing analysis
tool? […] I would also try and
find out how the particular
industry that they support, that
that faculty delivers graduates
into is already using writing
analysis software to give it
some practice or authentic
meaning
obviously, it’s not perfect. I actually think the fact
that it’s not perfect, which, let’s face it, spell check
isn’t perfect, Grammarly isn’t perfect. All they ask
you to do is think about it […] And I know what
Grammarly’s doing, and I know why I would override
what Grammarly suggests. Now if that’s what the
students are doing, well, more power to them, but at
least they understand what their text is doing and how
it’s behaving
HDR
UTS CIC 85
Research writing example from the CARS model
Create A Research Space (CARS)
HDR feedback
UTS CIC 86
UTS CIC 87
HDR feedback
Second parser:
Reflective writing
 personal, experiential, reflective
Dr Cherie Lucas
Lecturer
UTS School of Pharmacy
Educator: AcaWriter supports professional reflection
by Pharmacy students following work placements
https://cic.uts.edu.au/immediate-personalised-feedback-on-reflective-writing
UTS CIC 90
Writing Context – Postgrad. Pharmacist reflection
Assessment Rubric
Assessment
Key to the automated
annotations on writing
Features
in the
Data
Feedback
& User
Interface
Feedback
& User
Interface
AcaWriter feedback tuned for Pharmacy reflection
AcaWriter feedback tuned for Pharmacy reflection
Feedback
& User
Interface
Designing writing activities using AcaWriter
94
1. Implementation and integration to scale
2. Learning tasks are central
3. We don’t need perfect LA to achieve impact
4. We can tune rule-based analytics for particular tasks
5. We can share augmented tasks to build technical
and social infrastructure
Thank
you
http://sjgknight.com
@sjgknight
Acknowledgements:
• Academic collaborators, including:
Law - Philippa Ryan
Accounting – Nicole Sutton, Raechel Wight
• Colleagues in CIC, particularly Simon Buckingham
Shum, Shibani Antonette, Sophie Abel
• Funding via UTS Teaching and Learning grants, and
an ATN learning analytics grant
• Student participants
• Demo: http://acawriter-
demo.utscic.edu.au/
• If you have a sample text,
paste it in the editor and click
on ‘Get Feedback & Save’.
ACAWRITER DEMO
UTS CIC 97
• Go to http://acawriter-demo.utscic.edu.au/
• If you have a sample text to try on, paste it in the editor and click on
‘Get Feedback & Save’.
Other sample texts to try:
https://tinyurl.com/yarcup6t

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Aligning Learning Analytics with Classroom Practices & Needs

  • 1. Aligning Learning Analytics with Classroom Practices and Needs Dr Simon Knight @sjgknight www.sjgknight.com Senior Lecturer Faculty of Transdisciplinary Innovation University of Technology Sydney
  • 2. Acknowledgements http://sjgknight.com @sjgknight Particular thanks to Shibani Antonette who conducted much of the work here as part of her doctorate (papers in submission) and Simon Buckingham Shum, director of CIC and collaborator on the work. • Academic collaborators, including: Law - Philippa Ryan Accounting – Nicole Sutton, Raechel Wight • Colleagues in CIC, particularly Simon Buckingham Shum, Shibani Antonette, Sophie Abel • Funding via UTS Teaching and Learning grants, and an ATN learning analytics grant • Student participants • Demo: http://acawriter- demo.utscic.edu.au/ • If you have a sample text, paste it in the editor and click on ‘Get Feedback & Save’.
  • 3. Learning, Evidence, and Data What do we want students to learn? How do we gather and use evidence of learning, to support learning? What’s the role of data in that? Open Source Tool & Resources: http://goo.gl/VNNU24 3 ? ? ?
  • 4. Evidence, data, and learning Learning Analytics: Which uses data (and data science methods) in learning contexts, to understand and support that learning Open Source Tool & Resources: http://goo.gl/VNNU24 4
  • 7. AI or IA Per Baker “Stupid tutoring systems, intelligent humans” (2016): • 25 years on AIED adoption has not been widespread • Rather than new AI technologies, focus on how to better use such intelligent systems alongside educators and students in flexible ways. • Parallel calls for learning design <-> learning analytics integration (e.g. Wise, 2014). Open Source Tool & Resources: http://goo.gl/VNNU24 7
  • 8. Why won’t they use it?? Integration of innovations must consider their distance from existing culture, practice, and technologies (Ferguson et al., 2014; Zhao, Pugh, Sheldon, & Byers, 2002) Open Source Tool & Resources: http://goo.gl/VNNU24 8
  • 9. Technology Integration… • Learning analytics for new assessment: E.g. ITS, choice-based assessment, etc. • Learning analytics to automate assessment: E.g., automated essay scoring • Learning analytics to augment assessment: use of learning data to enhance existing good practice 9 Open Source Tool & Resources: http://goo.gl/VNNU24
  • 10. Balancing IA and AI Augmentation: • Supports and enhances • Raises awareness & implementation Open Source Tool & Resources: http://goo.gl/VNNU24 10 AI: • Transformative potential • Challenges of gathering new data types & developing new tech & contexts
  • 11. I’ll persuade you of 2 things: 1. Augmentation • IA intelligence amplification/augmentation over AI) 2. Design approach (for research and practice impact) Open Source Tool & Resources: http://goo.gl/VNNU24 11
  • 12. I’ll persuade you of 2 things: 1. Augmentation • IA intelligence amplification/augmentation over AI) 2. Design approach (for research and practice impact) 3. (and to explore the full resources http://goo.gl/VNNU24 ) To do that, we’ll use: A particular writing analytics context Open Source Tool & Resources: http://goo.gl/VNNU24 12
  • 14. Writing skills are important for success in our school, workplace, and personal lives Geiser & Studley, 2001; Light, 2001; Powell, 2009; Sharp, 2007 By ccarlstead CC-By https://www.flickr.com/photos/cristic/359572656/
  • 15. Why Writing? • Teaching writing is hard (Ganobcsik-Williams, 2006) • Students often judge their work by more superficial criteria than the analytical standards that educators apply (Andrews, 2009; Lea & Street, 1998; Lillis & Turner, 2001; Norton, 1990). Open Source Tool & Resources: http://goo.gl/VNNU24 15
  • 17. Automated tools - issues Open Source Tool & Resources: http://goo.gl/VNNU24 Impact on student writing not studied extensively Gap between potential and actual use of technologies 18
  • 18. Instant feedback on academic writing  What do we care about in writing?
  • 19. Instant feedback on academic writing  persuasive, argumentative
  • 20. A hallmark of academic writing is that it works with ideas. Such writing typically displays specific “rhetorical moves” — a clear signal to the reader what the sentence’s purpose is in the persuasive narrative, e.g. UTS CIC 21 Contrast “However, a recognized challenge is…” “Despite repeated efforts…” “Although it was predicted that…”
  • 21. Signalling to readers that we’re “working with ideas” Archetypal rhetorical moves made in academic writing UTS CIC 22 Move Examples Background While data was previously studied in educational research, analytics now enables more… Recent studies indicate that the effects of the drug could be permanent. Summary This paper will examine the question of how we develop scalable learning analytics applications Contrast However, a recognized challenge in the field of learning analytics is the uncertainty around LA’s pedagogical relevance Question Little research exists on how automated feedback impacts student writing.
  • 22. UTS CIC 23 Move Examples Emphasis The key elements for this approach are... It is important to note that the policy applies to all universities. Novelty This new model suggests a view of learning that is an embodied and relational process Surprise Surprisingly, the results indicate a weak link between customer satisfaction and brand value. Trend With the growing quantity of data generated, there is increasing interest in analytics Signalling to readers that we’re “working with ideas” Archetypal rhetorical moves made in academic writing
  • 24. Academic Writing Analytics (AWA) – Analytical feedback Open Source Tool & Resources: http://goo.gl/VNNU24 25
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  • 27. Law Essay Context • Writing is a key disciplinary skill for law students • Criteria require the use of rhetorical moves 28
  • 28. Thumbs up from students Students already self-assess as part of their unit Self-selecting sample also tried out the tool (after submission) and gave feedback Knight, S., Buckingham Shum, S., Ryan, P., Sándor, Á., & Wang, X. (2017). Academic Writing Analytics for Civil Law: Participatory Design Through Academic and Student Engagement. International Journal of Artificial Intelligence in Education. https://doi.org/10.1007/s40593-016-0120-1
  • 29. STUDENT FEEDBACK (n = 12 of 40 using tool) • Useful to reflect • Highlighting (and lack of) targets attention • Sentence-level helps see structure and style • Immediate & not embarrassing • Accuracy concerns • False sense of security? When I compared […] essays, I didn’t see much difference in the stats analysed by the software – all my work seemed to have quite low detection rates of ‘importance’, yet on some I got 60%, while others 95%. [like human feedback] it is something to reflect on and consider in order to make decisions whether implementing the suggestions/feedback will improve your piece of writing, or your writing generally. Said feedback was instructive…“ because of the way the information is presented by breaking down the sentences and clearly marking those that are salient as being contrast or position etc I realise now what descriptive writing is - the software had quite a bit to say about my lack of justification - also true - pressed for time and difficult circumstances have caused this for me in this instance - good to see it sampled. Knight, S., Buckingham Shum, S., Ryan, P., Sándor, Á., & Wang, X. (2017). Academic Writing Analytics for Civil Law: Participatory Design Through Academic and Student Engagement. International Journal of Artificial Intelligence in Education. https://doi.org/10.1007/s40593-016-0121-0
  • 30. Design cycles for IA in academic writing
  • 31. Augmenting existing good practice • Augmented intelligence (not artificial intelligence) • Integrates with existing practice by representing and building on that practice • Supports flexible use of analytics, through patterns describing this use in contexts 32 Open Source Tool & Resources: http://goo.gl/VNNU24
  • 32. Design process to… • Understand existing patterns of writing support in a particular institutional context, and develop abstractions of these • Augment these patterns with additional – learning analytics that complement the original designs • Evaluate the implementation of these patterns, to understand relations among them and the development of a larger pattern-set that can be augmented with learning analytics Open Source Tool & Resources: http://goo.gl/VNNU24 33
  • 33. For example Task Design – 2016 36 DESIGN 1: Benchmarking and Automated Writing Analytics Problem: We wanted students to engage with exemplars and their assessment, in order that they have an activity that (1) prompts them to critically apply the assessment criteria, (2) prompts them to engage actively with exemplars, (3) provides us as researchers with information regarding their ability to appropriately assess texts. Task: The initial base task (task 2) consisted of a task in which students were provided with three exemplars of varying quality, and asked to assess those exemplars using the assessment criteria. The application of the assessment criteria involves a mediating process of evaluative judgement in the application of assessment criteria, which in turn should produce the outcome of improved self-assessment ability. Tools/materials and participant structures: This task was designed for individual completion, making use of the instructor’s rubric, and both high and low quality exemplars. Iterations and Augmentation: The task design was modeled on an existing common practice at the institution. To augment this with writing feedback, in the initial iteration of the task, students were provided with texts that had been marked up using writing feedback (from either a tool for feedback on rhetorical structures in writing, or one focusing on spelling and grammar, or from the instructor). With the intent of foregrounding salient features of the texts through the provision of NLP-derived feedback in the form of highlights. + 2016 Key Tasks: 1. Benchmark 2. Self-assess
  • 34. Framework @UTS for educators to co-design Analytics/IA  augment teaching practice Shibani, A., Knight, S. and Buckingham Shum, S. (2019). Contextualizable Learning Analytics Design: A Generic Model, and Writing Analytics Evaluations. Proc. 9th International Conference on Learning Analytics & Knowledge (LAK19). ACM Press, NY, pp. 210-219. DOI: https://doi.org/10.1145/3303772.3303785. Eprint: https://tinyurl.com/lak19clad Student Task Design Feedback & User Interface Features in the Data Educators Analytics/AI designers Assessment
  • 36. Law Essay Context • Writing is a key disciplinary skill for law students • Criteria require the use of rhetorical moves 39
  • 37. Writing Context – Undergraduate Civil Law essay Genre: critical analysis and argumentation 40 Features in the Data Assessment
  • 39. Intervention Design • Consisted of several tasks co-designed with the instructor • Student data collected for evaluation and analysis Matching rhetorical structures to instructor’s rubric Revision of given text and self- assessment Assessment of given text (low quality) Viewing an exemplar revised essay Feedback Survey Introductory reading on rhetorical writing (offline) Augmentation here
  • 40. Educator: explains to her students why good lawyers know how to use rhetorical moves “[rhetorical moves] indicate to the reader the writer’s attitude to the text. Why do we worry about that? Because as lawyers, our job is to […] argue that the way that we see the facts and the law favours a certain position or outcome.” https://youtu.be/ruN_Vy3knB8
  • 44.
  • 45. Task Design – Iteration 2 48 DESIGN 2: Benchmarking, Text-Revision, and Automated Writing Analytics Problem: We wanted students to critically consider how specific features in the text instantiate responses to the assessment criteria, and to develop the student’s interaction with the application of the criteria for building their understanding of how to – practically – improve a text. Task: The initial task (task 2) was amended, and an additional task was added (task 1). Task 1 consisted of a task in which the students were asked to match excerpts from a text to the criteria that they addressed (for example, a sentence providing background information aligns with the criterion “Identification of relevant issues”, while a sentence providing evaluation or analysis of a claim or piece of evidence aligns with the criterion “Critical analysis, evaluation, original insight”. The revised task 2 involved students assessing a single exemplar text using the assessment criteria, and being specifically asked how they would suggest improving the text. In task 3, then, the students were asked to edit the text they were provided with (in an editable window, see Figure 2), and (task 4) to evaluate the improvements that they had made (i.e., to provide a new assessment of the quality of the text). Following task 4 the students were provided with their own text revisions, and those of an instructor on the same text, providing a ‘good’ exemplar to demonstrate the improvements made. While the original task (above) was intended to produce a mediating process of evaluative judgement, the revision task was – in addition – designed to produce a mediating process of revision strategy application, to produce the outcome of increased capacity and motivation to revise, and improved self-assessment ability. The first task was specifically designed to develop evaluative judgement through understanding of the assessment criteria, and thus to improve self- assessment through understanding of rhetorical structures. Tools/materials and participant structures: As in design 1, this task was designed for individual completion, making use of the instructor’s rubric, and in task 2 a lower quality exemplar, with task 4 providing the higher quality comparator. The instructor’s rubric and the lower- quality exemplar drive the first and second-to-fourth tasks from the task structures list respectively. Iterations and Augmentation: This task design developed from that described in design 1. As in that case, a between-subjects design was used to provide some students with instructor-based (static) feedback, others with dynamic feedback from AWA, and others with no feedback. Prior work has been conducted to establish conceptual relations between the instructor’s criteria, rhetorical structures, and their specific instantiation in AWA (Knight, Buckingham Shum, Ryan, Sándor, & Wang, 2017). These relationships were foregrounded to the AWA group through static highlights flagging the AWA moves on the sentences to be aligned with the criteria. Then, the revision task was also augmented by AWA, with feedback provided on-request (via a button) to students as they revised the draft they were provided with. + Key Tasks: 1. Benchmark (lite) 2. Revise a text 3. Self-assess revisions 4. Self-assess
  • 46. Implementation • Implemented over two semesters in a tutorial session • Students working: • under different feedback conditions (AWA, instructor, none) • And in semester 2, individually or in pairs, • Data from ~320 students for analysis
  • 47. Scored revisions (r 1) No significant differences in scores No difference in ‘usefulness’ rating between groups who got: 1. automated annotations, 2. pre-annotated instructor initial draft, 3. no feedback Task Perceptions
  • 48. Lessons I thought it was a good exercise- especially to understand the perspective a bit better from a markers point of view when marking our essays. I think the chance we had to manipulate the essay to improve it and the mark makes us think about how and what we would change to make our points clearer “Possibly needs more direction post the review as the outcome highlighted specific areas, however the way to respond to the areas is not that clear “I found this writing exercise very helpful. While I was naturally using discourse markers in my work, I was unaware of the mechanics. Now that I am aware of rhetorical moves, I am finding it easier to both plan and execute essays.” The highlighting only alerted to me what was good. However, there should be highlight to alert me to problems in the essay as well. the highlighting only showed me what was a 'summary' etc. There should be more categories and types of feedback such as grammar issues, sentence structure. • Tasks – independent of tool, acceptable • Tool – areas for improvement, but generally appreciated
  • 50. Writing Activity; New tool + peer discussion UTS CIC 54 More info: http://heta.io/resources/wawa-improve-sample-text-plus-peer-discussion-civil-law/
  • 51. Educator: explains to her students why good lawyers know how to use rhetorical moves “[rhetorical moves] indicate to the reader the writer’s attitude to the text. Why do we worry about that? Because as lawyers, our job is to […] argue that the way that we see the facts and the law favours a certain position or outcome.” https://youtu.be/ruN_Vy3knB8
  • 55. Revising a (provided) draft and Self-assessment UTS CIC 59 https://acawriter.uts.edu.au Feedback & User Interface
  • 56. AcaWriter feedback tuned for Civil Law 60 Feedback & User Interface
  • 57. AcaWriter feedback tuned for Civil Law 61 Feedback & User Interface
  • 58. Maintaining learner agency in response to AI Feedback & User Interface
  • 60. • Compared ratings of exercise usefulness, with/without AcaWriter (law) • Compared n of rhetorical moves in draft revision with/without AcaWriter (law) • Compared scored draft revisions with/without AcaWriter (law) What does success look like? Shibani, A., Knight, S. and Buckingham Shum, S. (2019). Contextualizable Learning Analytics Design: A Generic Model, and Writing Analytics Evaluations. Proc. 9th International Conference on Learning Analytics & Knowledge (LAK19). ACM Press, NY, pp. 210-219. DOI: https://doi.org/10.1145/3303772.3303785. Open Access Eprint: https://tinyurl.com/lak19clad Shibani, A. (2019, In Prep). Augmenting Pedagogic Writing Practice with Contextualizable Learning Analytics. Doctoral Dissertation, Connected Intelligence Centre, University of Technology Sydney
  • 61. • The writing exercise was meaningful without AcaWriter, but with AcaWriter it was rated significantly more useful • Students who used AcaWriter made significantly more academic rhetorical moves in their revised essays • A significantly higher proportion of AcaWriter users improved their drafts (some students degraded them across drafts) What does success look like? Shibani, A., Knight, S. and Buckingham Shum, S. (2019). Contextualizable Learning Analytics Design: A Generic Model, and Writing Analytics Evaluations. Proc. 9th International Conference on Learning Analytics & Knowledge (LAK19). ACM Press, NY, pp. 210-219. DOI: https://doi.org/10.1145/3303772.3303785. Open Access Eprint: https://tinyurl.com/lak19clad Shibani, A. (2019, In Prep). Augmenting Pedagogic Writing Practice with Contextualizable Learning Analytics. Doctoral Dissertation, Connected Intelligence Centre, University of Technology Sydney
  • 62. UTS CIC 66 How useful did you find the task to improve your essay/ report writing? Statistically significant difference between no feedback and AcaWriter feedback groups (p-value <0.005) Cohen’s-d estimate: 0.82 (large) Law: n=90 Acc: n= 302
  • 63. Evaluating impact – Student responses UTS CIC 68 “It's like having a tutor or another person check and give constructive feedback on your work. Can be helpful for struggling students.” “I believe this exercise may be of better use to some than others, and that it offers good information that could be of use, for me personally, the program would need to be able to help me to better understand what I'm doing incorrectly than correctly, and as such, I believe that a human reading through it is still more effective in that regard.” Shibani, A., Knight, S. and Buckingham Shum, S. (2019). Contextualizable Learning Analytics Design: A Generic Model, and Writing Analytics Evaluations. Proc. 9th International Conference on Learning Analytics & Knowledge (LAK19). ACM Press, NY, pp. 210-219. DOI: https://doi.org/10.1145/3303772.3303785. Open Access Eprint: https://tinyurl.com/lak19clad
  • 64. Evaluating impact – Student responses UTS CIC 69 “I think what is being taught is something I was already aware of. However, by being forced to actually identify ways of arguing, along with the types of words used to do so, it has broadened my perspective. I think I will be more aware of the way I am writing now.” A good reminder of important elements of essay writing. However, I am not sure how useful AcaWriter actually is other than providing some general feedback Shibani, A., Knight, S. and Buckingham Shum, S. (2019). Contextualizable Learning Analytics Design: A Generic Model, and Writing Analytics Evaluations. Proc. 9th International Conference on Learning Analytics & Knowledge (LAK19). ACM Press, NY, pp. 210-219. DOI: https://doi.org/10.1145/3303772.3303785. Open Access Eprint: https://tinyurl.com/lak19clad
  • 65. Revision products UTS CIC 70 p < .0001 d = 1.18 (large)
  • 66. t(64) = 1.96, p = .055 Small effect d = 0.41, [-0.02, 0.84] 95% CI Revision improvements
  • 68. THREE LEARNING CONTEXTS UTS 73 • Law – Essay writing • Accounting – Business report writing • HDR –Abstract and introduction writing
  • 70. Task Design – Iteration 3 75 Shibani, A. (2017). Combining automated and peer feedback for effective learning design in writing practices. In Yu, F.Y. et al. (Eds.). Proceedings of the 25th International Conference on Computers in Education, New Zealand. DESIGN 3: Benchmarking, Text-Revision, Peer-Discussion, and Automated Writing Analytics Problem: Building on the previous designs, we additionally wanted students to engage with each other around the application of assessment criteria, to further develop their evaluative judgement, and ability to explain and justify their judgements of texts and their revisions. Task: The initial base tasks in design 2 were adapted, such that in in one group of students they were asked to work as dyads, submitting a single revised text, and in the other group they worked individually. Tools/materials and participant structures: In this design, the participant structure varied by group, with some working in pairs and others individually. When students work in dyads, they involve in discussion consisting of reflection and critique on the structure of essays and the application of automated feedback. The materials and tool for this design are the same as those in design 2. Iterations and Augmentation: This task design developed from that described in design 2. A key concern in this design was that peer discussion may mediate the understanding and use of the augmented feedback provided by AWA; that is, this task may develop students’ abilities to – critically – use such feedback, and that through observation of this dialogue research and implementation data is obtained. A further alternative design iteration (to be implemented in 2018) consists of asking students to work individually first (with, or without, augmentation), and then to work in dyads (or not) to create a hybrid revised text to submit. + Key Tasks: 1. Benchmark (lite) 2. Revise a text 3. Self-assess revisions 4. Peer assessment discussions 5. Self-assess
  • 71.
  • 73.
  • 75.
  • 76. Shibani, Knight, Buckingham Shum (in submission) I think you could put together a couple of options in terms of the packages, what it would mean to adopt AcaWriter….. Because I think probably the biggest hurdle for adoption is in terms of getting it in place people not having a sense of what it is they’re committing to I think it’s more important to say to as many academics as possible, we’ve got this tool. This is how law used it […] but there are many other problems it could solve. Do you want to go away and think about whether you could use a writing analysis tool? […] I would also try and find out how the particular industry that they support, that that faculty delivers graduates into is already using writing analysis software to give it some practice or authentic meaning obviously, it’s not perfect. I actually think the fact that it’s not perfect, which, let’s face it, spell check isn’t perfect, Grammarly isn’t perfect. All they ask you to do is think about it […] And I know what Grammarly’s doing, and I know why I would override what Grammarly suggests. Now if that’s what the students are doing, well, more power to them, but at least they understand what their text is doing and how it’s behaving
  • 77. HDR
  • 78. UTS CIC 85 Research writing example from the CARS model Create A Research Space (CARS)
  • 80. UTS CIC 87 HDR feedback
  • 81. Second parser: Reflective writing  personal, experiential, reflective
  • 82. Dr Cherie Lucas Lecturer UTS School of Pharmacy Educator: AcaWriter supports professional reflection by Pharmacy students following work placements https://cic.uts.edu.au/immediate-personalised-feedback-on-reflective-writing
  • 83. UTS CIC 90 Writing Context – Postgrad. Pharmacist reflection Assessment Rubric Assessment Key to the automated annotations on writing Features in the Data Feedback & User Interface
  • 84. Feedback & User Interface AcaWriter feedback tuned for Pharmacy reflection
  • 85. AcaWriter feedback tuned for Pharmacy reflection Feedback & User Interface
  • 86. Designing writing activities using AcaWriter 94 1. Implementation and integration to scale 2. Learning tasks are central 3. We don’t need perfect LA to achieve impact 4. We can tune rule-based analytics for particular tasks 5. We can share augmented tasks to build technical and social infrastructure
  • 87. Thank you http://sjgknight.com @sjgknight Acknowledgements: • Academic collaborators, including: Law - Philippa Ryan Accounting – Nicole Sutton, Raechel Wight • Colleagues in CIC, particularly Simon Buckingham Shum, Shibani Antonette, Sophie Abel • Funding via UTS Teaching and Learning grants, and an ATN learning analytics grant • Student participants • Demo: http://acawriter- demo.utscic.edu.au/ • If you have a sample text, paste it in the editor and click on ‘Get Feedback & Save’.
  • 88. ACAWRITER DEMO UTS CIC 97 • Go to http://acawriter-demo.utscic.edu.au/ • If you have a sample text to try on, paste it in the editor and click on ‘Get Feedback & Save’. Other sample texts to try: https://tinyurl.com/yarcup6t