Digital Consumer behaviour and
 transformation of banking services


1. Method Method Money
Future of Money
Digital Consumer behaviour and
transformation of banking services
Nuno Oliveira, Method.

2. Hello,
I’m Nuno
@NunoAndrew

3. Method
Solving business challenges
through design thinking.

4. Our people
London
San Francisco
New York

5. Method Proposal for EyeNetra August 2014
#MethodMoney
Designing social
experiments with money

8. Method Pictet Proposal May 2015
3 Themes, 3 Experiments
Privacy Personality Physiology

9. Outcome 1
If finances were public,
what would they say about you?
9Method

10. Video
10Method

13. Instagramming in progress
13Method

18. Insight
A picture is worth a
thousand #words.

19. Insight
In an increasingly
transparent world,
social taboo still
reigns supreme.

20. Outcome 2
If money was smart,
would it have personality?
20Method

21. Video
21Method

24. 24Method

25. ‘Awesome, the
account balance is
at an all-time high.
Let’s invest in
crypto-currencies!’

26. ‘I noticed you got
macadamia.
Did you know they’re
the most calorie
dense nuts?’

27. Insight
Users became dependent
on services that looked
after their best interests.

28. Insight
Financial services have an
opportunity to position
themselves differently, by
catering to the individuals
relationship with money.

29. Outcome 1
If behaviour is hormonal,
should financial services monitor the body?
29Method

30. Video
30Method

32. Bank of
Physiology Home Services Specialists Login
Hormone powered financial wellbeing
With our patented hormone analysis technology, we enable you to understand
your spending patterns and improve your financial wellbeing.
Bank of
Physiology Home Services Specialists Login

33. Brushing teeth
33Method

34. iPad in use
34Method

36. Wellbeing
Financial
Mentor
Bank
General
Practitioner
Financial
Behavioral
Therapist
Financial
Data
Homeopathist

37. Chip and pin analysing
37Method

38. Insight
Data has brought the
opportunity to create
‘dynamic’ services,
responding in realtime to
a persons situation.

39. Insight
Banking does not need to
be seen as a utility, but a
platform in which adjacent
markets can build from.

40. 40

41. Thanks!
Nuno Oliveira
Project Manager
@NunoAndrew
@method_inc