Future of Work and AI - Digital Disruption in the Workplace
1. Sotiris Karagiannis (@skaragiannis)
Chief Innovation Officer
Thessaloniki
Digital Disruption in the Workforce
AI & THE FUTURE OF WORK
Organized by Thessaloniki .NET Meetup & Hosted @ OK!THESS
2. WE ARE EXPERIENCING
THE SHIFT TO A
PROGRAMMABLE
INTELLIGENT ECONOMY
Blockchain & Artificial Intelligence catalyzing innovation
3. #FUTUREOFWORK
IS MY PASSION
How to empower every
employee and
organization to create
and share ideas and
knowledge without
barriers, enabling them to
get recognized for
predicting and driving
future opportunities in the
Intelligent Economy
4. Man in Moon
inspiration
Robot Toys
Air Models
1971-75
Popular
Electronics
1976
Philips P330
Mini Computer
1978
GAMES
programming
The 1970’s The 1980’s
Programming
Assembly/Basic
Z80 – CP/M
Programming
Pascal/MSDOS
Business applications
Turbo Pascal
The 1990’s
Programming
Graphics/Media
1988-89
AI Programming 1989-1993
Prolog, Lisp, Robotics, Neural Nets,
NLP, Vision, Expert Systems
Programming
LINUX
1991-1995
FIRST ISP
DevOps
1995-1997
Dynamic Web Programming
Elections, TIF, WebWiz
1997-2000
SPACE
SecureIT
2000
The 2000’s
Product
Development
.PULSE
2001-2010
Geek planning
Who am I ?
PHILOSOPHER, PRACTITIONER & DEVELOPER
6. WHEN TECHNOLOGY DISAPPEARS
AI has to free up our time to be successful
In a survey by the Institute for the Future, 50%
of the 3,800 business leaders surveyed
agreed that, by 2030, technology will free
up their time to focus on higher-order
pursuits by removing drudge work.
Conversely, a total of 42% believe it will be
harder to disconnect from technology.
7. A FLEXIBLE WORKFORCE
work and collaborate from
anywhere, online
Work-life balance
Quality vs just Money
THE MODERN WORKFORCE
8. AI disruption
Rapid skill
development
a global problem
65%
of Children
entering primary school will
work in roles that don’t
currently exist.
Traditional “jobs” may
disappear completely
- World Economic Forum
50%
of Millennials
think that they bring a unique
focus on creativity and
innovation
They believe that Startups are
a better vehicle for their talent
- Delloite Research
57%
of Companies
are anticipated to deploy AI
chatbots in the workplace by
2021
AI will help employees to
achieve more in the workplace
- Future Workplace via Forbes
Workers must be helped
to achieve more and
add value
Corporations
are not “sexy” for
millennials
Talent shortages
corporate
disconnect
9. People now crave a Workplace
that Fosters Innovation
Millennials and GenZs want more than just profit; their job
satisfaction comes more from their company’s purpose when it
comes to innovation and positive societal impact.
They want their ideas acknowledged & transparently be shared
across the organizational network.
They want to use new tools and processes that foster innovation
- 78% feel innovation is essential for business growth
- 71% believe business innovation improves society
- 66% say innovation is a critical requirement in choosing
an employer
- 62% describe themselves as innovative
Innovation
Society Growth
employment
10. EVERYTHING IS CONNECTED!
• The Network fuels the workplace
Young people hate hierarchies.
They love Networks of people.
They need to always be connected with their
“network”.
They hate complexity, they love flexibility
Remote working is their way of working efficiently
and to the highest standard.
They appreciate simplified communications.
Their devices are always connected and thus they
are seeking personal data privacy and security in
their communications.
11. A vision of the Future: AI in the workplace
A spectrum of Seven outcomes for AI augmentation
1. Perception (what’s happening)
2. Notification (What do I need to know/do)
3. Suggestion (What do you recommend)
4. Automation (What should I always do)
5. Prediction (What can I expect to happen)
6. Prevention (What can I avoid – RISK mitigation)
7. Situational Awareness (What do I need to know now)
12. AI & COLLABORATION TOOLS
New tools will be part of every meeting,
human interaction, chat, file & screen sharing
and will combine human contextual input and
AI in real-time, to capture different views and
context of team discussions, therefore
uncovering hidden gems & possible blind
spots*.
Those tools will augment, discover and share
valuable insights back to knowledge workers
* Saving on a blockchain, will effectively recognize their ideas, claim back their precious time and create trust between people and organizations.
13. humans augment AI
with context
AI augments humans
by sharing insights
personal insights
during collaboration,
team working and
high-stakes discussions
Gain hidden insights
from others &
contribute to
organizational
knowledge in order to
thrive
meet
humans
add
context
AI transcribes
& analyzes
AI detects
blind spots
AI
discovers,
augments
AI shares
& suggests
enhances
expands
TRUST
Recognition
CONNECTING HUMANS &
MACHINES IN THE SAME LOOP
14. transcribe and analyze discussions
AI automatically transcribes and indexes
everything
HUMAN context & AI merging
record everything and add human context in real time
Video, audio, Screen, docs and participant context
via a contextual toolbox while collaborating
enhance and expand
AI detects blind spots and matches to
relevant discussions
15. Companies with remote teams
having a lot of high-stakes meetings at
any level (in a global scale different
time zones)
R&D / Education / Training
Institutions or Talent Development
platforms using rich content, missing
context
Workers invest (wastefully) a lot of time in
meetings – no sustainable knowledge produced
by information at hand
• Failing to really be on the same page, globally
• Missing opportunities for people inclusion &
recognition
• Failing on compliance and privacy issues
• Cultural differences not easy to address / overcome
• Amplification factor of missed
opportunity is huge
• Cost of misunderstandings is huge and
shows late
• How are we getting the personal
insights of thousands of people?
• Can we automate it ?
BOREALIS AI
Possible USE cases
16. A VISION OF THE FUTURE : *R (VR, AR, MR)
AR in the workplace
The next generation of knowledge workers will
collaborate remotely via augmented visual
experiences
Collaboration tech may soon go beyond the
screens and right into physical experiences
through virtual and augmented reality.
"In the near future, I imagine there's not a TV at all"
"I imagine there will be more augmented reality. That it will be as simple as
me stepping into a portal and looking over there into San Francisco, over
there I see Richmond, over here San Jose."
Remote teamwork will need its collaboration channels for the future.
17. 2 31 4 5
Story
Assigned
Research Code
Discuss Deliver
Moments that matter
in a developer’s daily routine
18. Moments that matter
in a developer’s daily routine
Story assigned
Research
Discuss Code
Deliver
19. THANK YOU – IT’S BEEN A PLEASURE!
<<< Come and find me for Questions
OR:
For more fun : @skaragiannis
LinkedIn.com/in/Karagiannis