BI WORLDWIDE GLOBAL EMPLOYEE ENGAGEMENT *The EMPLOYEE EXPERIENCE is more important than the reward * Engagement Solutions must be grounded in BEHAVIORAL ECONOMICS *Middle Managers are THE KEY to an Engaged Workplace *It's not GLOBAL unless you're LOCAL *Points of Differentiation: Technology / Global Credentials / Employee Rewards / Award Value (Employees)

1. BI WORLDWIDE
GLOBAL EMPLOYEE ENGAGEMENT
POINT OF VIEW
THE EMPLOYEE EXPERIENCE IS
MORE IMPORTANT THAN THE REWARD
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ENGAGEMENT SOLUTIONS MUST BE
GROUNDED IN BEHAVIORAL
ECONOMICS
Unique, patent-pending social recognition tool
Manager engagement
Easy and accessible
Online shopping for choice of awards
Social / public recognition
• Thought leader in behavioral economics
• 77% of decisions driven by emotion
− Choice Architecture: all good designs framed for
maximum results
− Preference Reversal: difference between what we
say and how we actually behave
• Primary research with academic leaders in
behavioral sciences
IT’S NOT GLOBAL
UNLESS YOU’RE LOCAL
MIDDLE MANAGERS ARE THE KEY
TO AN ENGAGED WORKPLACE
• More than 400,000 managers received recognition,
program, and platform training
• Built-in manager engagement tools
− Manager Discretionary
− Spot Awards App
− Personalized dashboard
− Comprehensive suite of reports
− Budget meter and reminders
− Engagement reminders
More than
400,000
MANAGERS TRAINED
• 7 BIW Global Headquarters
Operating in
− 34 Offices Worldwide
120 Countries • 18 Customer Care Centers for local support
• Local program support, in time zone and in
language
• Local billing that saves money
• Locally sourced, culturally relevant awards
• Point parity system

2. BI WORLDWIDE GLOBAL EMPLOYEE ENGAGEMENT
POINTS OF DIFFERENTIATION
Technology
Global Credentials
• The most advanced social recognition system in the
industry, leveraging the latest technology
• BIW has the global reach and unmatched local
presence:
• One consistent and consolidated recognition system
− Local program support, in time zone and in
language
− Local billing that saves money
− Locally sourced, culturally relevant awards
• Audience smart technology to combine general
program information with distinct and relevant
content
• The first and only recognition system with responsive
web design
− Provides access to employees using any device at any
time
− Dynamic, visually appealing, and intuitive web design
• We understand local trends, the regulatory
environment, high-level tax regulations (sales,
service, VAT and GST)
• We supply all tax reporting data and track
client tax practices
• The most robust system with more employee
engagement apps and manager engagement tools
• Award earnings management system to
manage varying point values around the world
• The ultimate in scalability to support any audience
size, number of countries, languages, and segments
• In-country billing
• Industry-leading innovation
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Recognition PURL
UDrawit
Gamification
Personalized dashboards
New Apps on the way
• Flexibility to connect G5 to ERP/HRIS/CRM systems
• Both multi-tenant and customizable single-tenant
website configuration and pricing
• Our technology is award agnostic
− While our research and experience, backed by academic
studies shows online shopping as a better value, our
recognition system is designed to support the use of gift
cards.
− Typically saves our customers 3-5% of their
total awards budget
Employee Awards
• Global Awards
− Local sourcing and fulfillment
• US Catalog
− More than 2.5 million choices including
merchandise, travel and event
experiences, vouchers, movie tickets,
books and music downloads
− BIW provides a best-in-class online
shopping experience that reflects the
market trends (17% increase)
• Unmatched fulfillment and customer
support services
• Simple one-step redemption
• Awards are inclusive of applicable tax and
shipping
• BIW continues to expand and refine our
US and global reward offerings

3. BI WORLDWIDE GLOBAL EMPLOYEE ENGAGEMENT
POINTS OF DIFFERENTIATION
Award Value (Employees)
• BIW delivers the most value for your employees, a more engaging online shopping experience, and a lower potential tax burden.
• BIW awards are priced at or near retail pricing. Often our awards are priced below retail.
− We compared our pricing with retail on our top 100 redeemed items. As illustrated below, items under $25 were actually 9.52% below retail on average.
% Above /
Below
BIW Top Redeemed Items Compared to Retail
5.46%
6.00%
2.91%
4.00%
2.00%
0.00%
-2.00%
Up to $20.00
$20.01 - $25.00 $25.01 - $50.00
Retail
Price
-4.00%
-6.00%
$50.01 $100.00
-8.00%
-10.00%
-9.52%
-9.25%
• The tax burden related to tangible awards is significantly lower than cash or cash equivalent awards. Tangible awards are taxed at Fair Market Value
(FMV), while cash/equivalent awards are taxed at 100% of the value.
Cash / Cash Equivalent
BIW Non-Cash Awards
Taxable
Not Taxable