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5 ways to improve your communications
skills as a manager
As many businesspeople have experienced during the last 18 months, effective
management communication is essential for guiding teams and lifting morale
during times of disruption and uncertainty.
Whether communicating with employees has never been one of your top
strengths, or you see yourself as a canny communicator, it can’t be ignored
that project co. statistics show eight out of ten people rate their business’
communication as average or poor. Why does communication matter to
managers, and how can this share be improved?
What’s the importance of communication for managers and
leaders?
Thereareplenty of reasonswhycommunicationis soimportanta skillfor people
in leadership and management roles. Firstly, communication means ideas can
beproperlyshared.Results, initiatives, tasks,feedback – if managersdon’tknow
how to talk or don’t put the effort in to do so, the transfer of information that
keeps a business moving grounds to a halt.
Second,good corporatecommunication creates a two-waydialogue.By opening
lines of communication between staff, leaders, customers, and suppliers,
managers can gain an ever more complete picture of the strengths and
weaknesses of their business – plus what needs to be done to move forward.
By talking to staff, a bond of trust is also formed. This makes teams closer-
knitted, moreable to withstand busier, morestressfulperiods, and generally be
more effective at whatever they’re tasked to do.
Five ways to improve communication
With communication key to the modern business, thereareplenty of things you
can do as a manager to improve your skills.
Be clear
One of the simplest ways to improvecommunication is to work on the clarity of
what you are saying. Think about what you want to say before you say it, be
specific, and simplify your communications where possible.
Gain professional help
If you havea budget to explorenew managerialideas, then utilising the services
of an internal communications consultant can be great way of refreshing your
approachto communication. Gaining a third-partyeyeon whatis and isn’tgoing
well cuts through groupthink and cultural impediments to change, giving you a
clear view of how you can improve.
Practice email efficiency
In the modern workplace, email is typically the easiest way of communicating
with those not sat next to us, however emails can quickly harm business.
With McKinsey research finding that workers, on average, spend 28% of their
daysanswering emails, it’s importantyou only useemails when they areneeded
– ask yourself whether an instant message or phone call be quicker – and you
only address them to those that need to be in the know.
Actively listen
The best leaders don’tjustissuediktats, they take on board what their staff and
superiors say. Thebestway to enable this is through active listening, whereyou
focus entirely on the conversation, don’t interrupt, ask questions, and note
down the key points.
Carry yourself for communication
Body languagecan havea big effecton how peopleperceive whatwe aresaying.
Be mindful of your posture, hand gestures, facial expressions, and eye contact
when speaking to others – warmth and openness will pay dividends.

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5 ways to improve your communications skills as a manager

  • 1. 5 ways to improve your communications skills as a manager As many businesspeople have experienced during the last 18 months, effective management communication is essential for guiding teams and lifting morale during times of disruption and uncertainty. Whether communicating with employees has never been one of your top strengths, or you see yourself as a canny communicator, it can’t be ignored that project co. statistics show eight out of ten people rate their business’ communication as average or poor. Why does communication matter to managers, and how can this share be improved? What’s the importance of communication for managers and leaders? Thereareplenty of reasonswhycommunicationis soimportanta skillfor people in leadership and management roles. Firstly, communication means ideas can beproperlyshared.Results, initiatives, tasks,feedback – if managersdon’tknow how to talk or don’t put the effort in to do so, the transfer of information that keeps a business moving grounds to a halt. Second,good corporatecommunication creates a two-waydialogue.By opening lines of communication between staff, leaders, customers, and suppliers, managers can gain an ever more complete picture of the strengths and weaknesses of their business – plus what needs to be done to move forward.
  • 2. By talking to staff, a bond of trust is also formed. This makes teams closer- knitted, moreable to withstand busier, morestressfulperiods, and generally be more effective at whatever they’re tasked to do. Five ways to improve communication With communication key to the modern business, thereareplenty of things you can do as a manager to improve your skills. Be clear One of the simplest ways to improvecommunication is to work on the clarity of what you are saying. Think about what you want to say before you say it, be specific, and simplify your communications where possible. Gain professional help If you havea budget to explorenew managerialideas, then utilising the services of an internal communications consultant can be great way of refreshing your approachto communication. Gaining a third-partyeyeon whatis and isn’tgoing well cuts through groupthink and cultural impediments to change, giving you a clear view of how you can improve. Practice email efficiency In the modern workplace, email is typically the easiest way of communicating with those not sat next to us, however emails can quickly harm business. With McKinsey research finding that workers, on average, spend 28% of their daysanswering emails, it’s importantyou only useemails when they areneeded – ask yourself whether an instant message or phone call be quicker – and you only address them to those that need to be in the know. Actively listen The best leaders don’tjustissuediktats, they take on board what their staff and superiors say. Thebestway to enable this is through active listening, whereyou focus entirely on the conversation, don’t interrupt, ask questions, and note down the key points.
  • 3. Carry yourself for communication Body languagecan havea big effecton how peopleperceive whatwe aresaying. Be mindful of your posture, hand gestures, facial expressions, and eye contact when speaking to others – warmth and openness will pay dividends.