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Crossing the
Traction Gap
with Lean
Discovery
Javier Rincon
javier@goleancrush.com
www.goleancrush.com
Agenda
www.goleancrush.com
1. Intro and Goals (5 mins)
2. Lean Discovery (25 mins)
3. Hands-on (2h25)
4. Wrap-up (5 min)
Agenda
www.goleancrush.com
JAVIER RINCON
Lean Product Leader, Entrepreneur, Startup Advisor
+4y Corporate & Startup Builder
+12y in VC-backed startups
& 3 startups launched
+3y Funding & Mentoring
(acquired by
Microsoft)
(acquired by
Webedia)
(acquired by
Threadless)
(acquired by
Viacom)
www.goleancrush.com
ā€œGrown millions of users and revenue for clientsā€
www.goleancrush.com
NPS 9/10
excellent
www.goleancrush.com
www.goleancrush.com
Goals for today
1. To provide first principles understanding
2. To provide actionable process
3. To put process into practice
1. Understanding
progress
www.goleancrush.com
The startup lifecycle
www.goleancrush.com
Create a financial product for investors
The Business Model Canvas
designed by: Strategyzer AG
The makers of Business Model Generation and Strategyzer
This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit:
http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
strategyzer.com
Revenue Streams
Customer Segments
Value Propositions
Key Activities
Key Partners
Cost Structure
Customer Relationships
Designed by: Date: Version:
Designed for:
Channels
Key Resources
CREATE
DELIVER
CAPTURE
Captured Value
Created Value
Cost Delivery
>
>=
(Desirability)
(Feasability)
(Viability)
www.goleancrush.com
Create repeatable business traction
The rate at which
your model captures
monetizable value
from it users
www.goleancrush.com
Delivered by a Customer Factory
ACQUISITION ACTIVATION REVENUE
RETENTION
REFERRAL
UNAWARE VISITOR HAPPY CUSTOMERS
Scaling Lean Ash Maura
www.goleancrush.com
Maximize (likelihood of) throughput
while you minimize costs
LIFETIME
VALUE
Custom
er
Factory
INVENTORY
COCA
OPERATING
EXPENSES
Scaling Lean Ash Maura
www.goleancrush.com
Before you run out of moneyā€¦
OPTIMIZE SCALE
Minimize time to traction.
-> Must reduce waste.
*waste= any action that does not add value to the customer
www.goleancrush.com
The dangerous Traction Gap
GO-TO-PRODUCT GO-TO-MARKET GO-TO-SCALE
idea product traction scale
IPR MVP MVR MVT
MOST
SOME
Crossing the Traction Gap
www.goleancrush.com
ā€œBeing in a good market
with a product that
can satisfy that market.ā€
- Marc Andreessen Netscape
Get to P-M Fit or die
www.goleancrush.com
Specific Signals of Market-Product Fit
OPTIMIZE SCALE
Leading indicator
Survey
Leading indicator
Engagement
Retention
Curve
40% Ellis Test
NPS
Actions related
core purpose
% active over
time flattens
FIDELITY
2. Constraints & Keys to
Victory
www.goleancrush.com
ā€œThereā€™s just one mistake
that kills startups -
not making something
users want."
- Paul Graham, YC
42%
www.goleancrush.com
#1- Choosing the
wrong market
#2- Building the
wrong things
#3- Chasing after
meaningless growth
#4- Premature scaling
before repeatability
#4 psychological pitfalls that lead us to failure
Sachin Rekhi
www.goleancrush.com
Choosing the right market is hard
1
Sourced from Strategyzer
www.goleancrush.com
All your ideas are based on assumptions
The Business Model Canvas
designed by: Strategyzer AG
The makers of Business Model Generation and Strategyzer
This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit:
http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
strategyzer.com
Revenue Streams
Customer Segments
Value Propositions
Key Activities
Key Partners
Cost Structure
Customer Relationships
Designed by: Date: Version:
Designed for:
Channels
Key Resources
2
www.goleancrush.com
The Business Model Canvas
designed by: Strategyzer AG
The makers of Business Model Generation and Strategyzer
This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit:
http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
strategyzer.com
Revenue Streams
Customer Segments
Value Propositions
Key Activities
Key Partners
Cost Structure
Customer Relationships
Designed by: Date: Version:
Designed for:
Channels
Key Resources
The Business Model Canvas
designed by: Strategyzer AG
The makers of Business Model Generation and Strategyzer
This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit:
http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
strategyzer.com
Revenue Streams
Customer Segments
Value Propositions
Key Activities
Key Partners
Cost Structure
Customer Relationships
Designed by: Date: Version:
Designed for:
Channels
Key Resources
The Business Model Canvas
designed by: Strategyzer AG
The makers of Business Model Generation and Strategyzer
This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit:
http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
strategyzer.com
Revenue Streams
Customer Segments
Value Propositions
Key Activities
Key Partners
Cost Structure
Customer Relationships
Designed by: Date: Version:
Designed for:
Channels
Key Resources
The Business Model Canvas
designed by: Strategyzer AG
The makers of Business Model Generation and Strategyzer
This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit:
http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
strategyzer.com
Revenue Streams
Customer Segments
Value Propositions
Key Activities
Key Partners
Cost Structure
Customer Relationships
Designed by: Date: Version:
Designed for:
Channels
Key Resources
The Business Model Canvas
designed by: Strategyzer AG
The makers of Business Model Generation and Strategyzer
This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit:
http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
strategyzer.com
Revenue Streams
Customer Segments
Value Propositions
Key Activities
Key Partners
Cost Structure
Customer Relationships
Designed by: Date: Version:
Designed for:
Channels
Key Resources
The Business Model Canvas
designed by: Strategyzer AG
The makers of Business Model Generation and Strategyzer
This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit:
http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
strategyzer.com
Revenue Streams
Customer Segments
Value Propositions
Key Activities
Key Partners
Cost Structure
Customer Relationships
Designed by: Date: Version:
Designed for:
Channels
Key Resources
By continuously transforming assumptions into data.
Quickly, cheaply and accurately locate value.
3
www.goleancrush.com
Test & discover the best. Discontinue the rest
DISCOVERY
4%-10%
25.3%
64.8%
YOUR JOB
PRODUCTION
ā€¦.
ā€¦.
SCALE!
4
www.goleancrush.com
Locate value, before trying to extract it
BUILD-
DRIVEN
TEST-
DRIVEN
RULE 1
www.goleancrush.com
Locate & extract the ā€Ø
"right valueā€ at small scale
Setup operations to
extract value "at scaleā€
1st- FIND FIT 2nd- SCALE
Validate at small scale, before scaling
RULE 2
3. The Process
www.goleancrush.com
Lean Discovery follows the scientific method
Model Risk Test
Gain Creators
Pain Relievers Pains
Gains
Products
& Services
Customer
Job(s)
Value Proposition Customer Segment
copyright: Strategyzer AG
The makers of Business Model Generation and Strategyzer
The Value Proposition Canvas
strategyzer.com
Gain Creators
Pain Relievers Pains
Gains
Products
& Services
Customer
Job(s)
Value Proposition Customer Segment
copyright: Strategyzer AG
The makers of Business Model Generation and Strategyzer
The Value Proposition Canvas
strategyzer.com
X
X
X
Y
Y
Y
Build
Measure
Learn
Validated Invalidated
www.goleancrush.com
ā‰ˆ
ā‰ˆ
A. MODELING B. MODEL VALIDATION
Business Model
(4 fits)
Traction Model
Customer Factory
Model
Opportunity
Roadmap
Discovery
Delivery
Ideas
Repository
Discovery
Roadmap
Delivery
Roadmap
To Delivery
Lean Sprints
SCRUM Sprints Release
Every 2 weeks
Every 1 week 1 story + 1 previz + 1 viz
Every 1 week
Value Proposition / JTBD
on discovery
JAVIER RINCONā€™S PRODUCT-MARKET FIT ENGINE
SOR SCIENTIFIC METHOD OF PRODUCT-MARKET FIT DISCOVERY AND VALIDATION
Javier Rincon
www.goleancrush.com
The 2-week Lean Sprint
Model
Roadmap
assumpt.
Prioritize
Experiments
START OF WEEK
REST OF TIME
Build
Measure
Learn
Build
Measure
Learn
Build
Measure
Learn
Scaling Lean Ash Maurya
www.goleancrush.com
1. Define your model
www.goleancrush.com
Gain Creators
Pain Relievers Pains
Gains
Products
& Services
Customer
Job(s)
Value Proposition Customer Segment
The Value Proposition Canvas
USEFUL
(WHAT)
USABLE
(HOW)
MEANINGFUL
(WHY)
USABLE
(HOW)
MEANINGFUL
(WHY)
The Value Proposition Canvas
PRODUCT
GAIN
CREATORS
PAIN
RELIEVERS
www.goleancrush.com
The Business Model Canvas
The Business Model Canvas
designed by: Strategyzer AG
The makers of Business Model Generation and Strategyzer
This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit:
http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
strategyzer.com
Revenue Streams
Customer Segments
Value Propositions
Key Activities
Key Partners
Cost Structure
Customer Relationships
Designed by: Date: Version:
Designed for:
Channels
Key Resources
www.goleancrush.com
Map your existing model
The Business Model Canvas
designed by: Strategyzer AG
The makers of Business Model Generation and Strategyzer
This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit:
http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
strategyzer.com
Revenue Streams
Customer Segments
Value Propositions
Key Activities
Key Partners
Cost Structure
Customer Relationships
Designed by: Date: Version:
Designed for:
Channels
Key Resources
Drones delivering
crop data
Farmers
Profitable
harvest Manage and treat
fields
Diseases
Forecast
production
Improve &
forecast
harvest
Targeted
interventions
Hyper spectral
image data
EXAMPLE
EXAMPLE
Startup sourced from Steven Blank
www.goleancrush.com
The Jobs to be Done Canvas
STEP 2
JTBD STEP STEP 1 STEP 3 STEP 4 ā€¦
Situation/Trigger Desire Outcome
# #
EXISTING HIRES # #
Pain Pain Gain Pain
UNMET NEEDS
# # #
Time/effort Accuracy Cost
EXTRA
www.goleancrush.com
2. Prioritize
Riskiest Assumption
www.goleancrush.com
1st: Look for assumptions:
ā€œwhat needs to be true for this idea to work?ā€
The Business Model Canvas
designed by: Strategyzer AG
The makers of Business Model Generation and Strategyzer
This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit:
http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
strategyzer.com
Revenue Streams
Customer Segments
Value Propositions
Key Activities
Key Partners
Cost Structure
Customer Relationships
Designed by: Date: Version:
Designed for:
Channels
Key Resources
Drones delivering
crop data Farmers
Profitable
harvest
Manage and
treat fields
Diseases
Forecast
production
Improve &
forecast
harvest
Targeted
interventions
Hyper
spectral
image data
?
?
?
?
?
?
?
?
? ? ?
www.goleancrush.com
EXAMPLE
www.goleancrush.com
3 types of assumptions:
The Business Model Canvas
designed by: Strategyzer AG
The makers of Business Model Generation and Strategyzer
This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit:
http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
strategyzer.com
Revenue Streams
Customer Segments
Value Propositions
Key Activities
Key Partners
Cost Structure
Customer Relationships
Designed by: Date: Version:
Designed for:
Channels
Key Resources DESIRABILITY
FEASABILITY
VIABILITY
Strategyzer
www.goleancrush.com
2nd: Write all assumptions down
Drones can
deliver images
Software can sticks
field images
Right data can
be extracted
Data can be usably
presentable
Farmers will use
data to treat fields
Farmers will use data
for interventions
Farmers interested in
more data for fields
Farmers want to
forecast production
Farmers have a
budget for us
Farmers willing to
pay for data
Farmers struggle with
diseases
The Business Model Canvas
designed by: Strategyzer AG
The makers of Business Model Generation and Strategyzer
This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit:
http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
strategyzer.com
Revenue Streams
Customer Segments
Value Propositions
Key Activities
Key Partners
Cost Structure
Customer Relationships
Designed by: Date: Version:
Designed for:
Channels
Key Resources
Drones delivering
crop data Farmers
Profitable
harvest
Manage and
treat fields
Diseases
Forecast
production
Improve &
forecast
harvest
Targeted
interventions
Hyper
spectral
image data
The Business Model Canvas
designed by: Strategyzer AG
The makers of Business Model Generation and Strategyzer
This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit:
http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
strategyzer.com
Revenue Streams
Customer Segments
Value Propositions
Key Activities
Key Partners
Cost Structure
Customer Relationships
Designed by: Date: Version:
Designed for:
Channels
Key Resources
EXAMPLE
www.goleancrush.com
3rd: Identify Riskiest Assumptions
+ Criticalā€Ø
+ Validation
VALIDATE
NOW
Not relevant if riskiest are invalidated
www.goleancrush.com
- Validation
- Criticalā€Ø Canvas form inspired by David Bland
www.goleancrush.com
The Business Model Canvas
designed by: Strategyzer AG
The makers of Business Model Generation and Strategyzer
This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit:
http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
strategyzer.com
Revenue Streams
Customer Segments
Value Propositions
Key Activities
Key Partners
Cost Structure
Customer Relationships
Designed by: Date: Version:
Designed for:
Channels
Key Resources
Gain Creators
Pain Relievers Pains
Gains
Products
& Services
Customer
Job(s)
Value Proposition Customer Segment
copyright: Strategyzer AG
The makers of Business Model Generation and Strategyzer
The Value Proposition Canvas
strategyzer.com
The Business Model Canvas
designed by: Strategyzer AG
The makers of Business Model Generation and Strategyzer
This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit:
http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
strategyzer.com
Revenue Streams
Customer Segments
Value Propositions
Key Activities
Key Partners
Cost Structure
Customer Relationships
Designed by: Date: Version:
Designed for:
Channels
Key Resources
Gain Creators
Pain Relievers Pains
Gains
Products
& Services
Customer
Job(s)
Value Proposition Customer Segment
copyright: Strategyzer AG
The makers of Business Model Generation and Strategyzer
The Value Proposition Canvas
strategyzer.com
The Business Model Canvas
designed by: Strategyzer AG
The makers of Business Model Generation and Strategyzer
This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit:
http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
strategyzer.com
Revenue Streams
Customer Segments
Value Propositions
Key Activities
Key Partners
Cost Structure
Customer Relationships
Designed by: Date: Version:
Designed for:
Channels
Key Resources
The Business Model Canvas
designed by: Strategyzer AG
The makers of Business Model Generation and Strategyzer
This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit:
http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
strategyzer.com
Revenue Streams
Customer Segments
Value Propositions
Key Activities
Key Partners
Cost Structure
Customer Relationships
Designed by: Date: Version:
Designed for:
Channels
Key Resources
CRITICAL SCALE VALIDATION SCALE
OPINION
EXPERT/MARKET/
MODEL DATA
QUALITATIVE PROOF
QUANTITATIVE PROOF
+
-
+
-
Javier Rincon
www.goleancrush.com
+ Critical:ā€Ø
+ Certainty:
Farmers interested
in data for fields
Farmers have a
budget for us
Farmers willing to
pay for data
Farmers want to
forecast production
Farmers struggle with
diseases
Drones can
deliver images
Right data can
be extracted
Data can be usably
presentable
4th: Prioritize your assumptions
Farmers will use
data to treat fields
EXAMPLE
Canvas form inspired by David Bland
www.goleancrush.com
5th: Create your Assumptions Roadmap
NEW ASSUMPTIONS
ROADMAP
Farmers interested in data for fields
Farmers struggle with diseases
Farmers willing to pay for data
Farmers want to forecast production
PRODUCT
ROADMAP
ā€¦.
Build Drones
Engineer super complex solution
Create API for Data Pipeline
Try to sell to Farmers
re-organize
www.goleancrush.com
EXAMPLE
www.goleancrush.com
3. Define your
Minimum ViableTest
www.goleancrush.com
An MVT validates an assumption in a
controlled/iterative manner with data
Assumption Experiment
(IDEAS) (PRODUCT) (DATA)
Validated TRUE
Validated FALSE
Lean Startup Eric Ries
www.goleancrush.com
1) Well defined:
Clear on what it wants to learn
2) Quick & cheap:
Early on to avoid waste
3) Minimal:
Optimized for focused learning
A good MVT is:
Build
Measure
Learn
Inspired by Steve Blank
www.goleancrush.com
Hypothesis to test
Experiment that produces
evidence to support/reject
Metrics used to measure
evidence
Threshold to assess and
label validated or invalidated
Customer segment cares about
struggle with problem y
Talk to 50 prospects and give
trackable URL to solution
# of customers who clicked on URL
Validated if 25 or more customers
clicked on the URL
Components of an MVT
Strategyzer Test Card
www.goleancrush.com
MVT Escalation
Customer interviews, Surveysā€¦
Problem
Demand Test, Clickable Prototypesā€¦
Wizard of Oz, No-codeā€¦
Product Devā€¦
Solution
MVR
IPR/MVP
+ FIDELITY,
RESOURCES
www.goleancrush.com
How can we learn that but faster/cheaper?
30 DAYS
$$$
2 DAYS
$
www.goleancrush.com
Buy drone
Engineering to
integrate
Buy processing
software
Buy spectral camera
COSTLY
TIME CONSUMING
Hire existing planes
Hand-process data
fly over farm fields
Attach cameras
to planes
CHEAP
QUICK
EXAMPLE
www.goleancrush.com
Brainstorm, Rank and Prioritize
+
-
Strategyzer Test Card
www.goleancrush.com
Brainstorm, Rank and Prioritize
+
-
Strategyzer Test Card
www.goleancrush.com
Take your #1 MVT and Storyboard it
Step 1-
Receive drones
Buy drones &
spectral cameras
Step 2 -
Scan field
Step 3-
Receive data
Step 4-
etc.
Program to field
Integrate Data
APIs
etc.
User story User story User story User story
ā€¦ ā€¦ ā€¦ ā€¦
Backstage
Frontstage
EXAMPLE
www.goleancrush.com
Identify biggest constraints to time/budget
Step 1-
Receive drones
Buy drones &
spectral cameras
Step 2 -
Scan field
Step 3-
Receive data
Step 4-
etc.
Program to field
Integrate Data
APIs
etc.
User story User story User story User story
ā€¦ ā€¦ ā€¦ ā€¦
Backstage
Frontstage
High
EXAMPLE
Mid High
www.goleancrush.com
Minimize MVT with alternative steps
Use planes with
cameras
Buy cheap
cameras
Fly over field Receive data
Step 4-
etc.
- Hand-stich data etc.
User story User story User story User story
ā€¦ ā€¦ ā€¦ ā€¦
Backstage
Frontstage
Low - Low
EXAMPLE
www.goleancrush.com
Design your MVTs
EXAMPLE
Lo-fi
Hi-fi
www.goleancrush.com
iii) Learn and Iterate
WHAT WE
THOUGHT
WHAT WE
FOUND OUT
WHATā€™S NEXT
Next test
Pivot
Zoom in
ADD THIS TO YOUR WEEKLIES!
5 whys
Validated TRUE
Validated FALSE
4. Hands-on
Practice START OF
REST OF
www.goleancrush.com
Go to your FigmaJam
Canvas. Work time :)
www.goleancrush.com
REFERENCES
1. All content has been created and integrated by Javier Rincon (JR) sourcing
back to 2009 (LS Incubator) & 2010 with Proudsugar (CRO Agency).
2. Some of JRā€™s models have been merged with or inspired by the sources below.
But all have been heavily expanded by Javier Rincon through 100ā€™s of tests
across 15 years.
1. Steve Blank - The 4 Steps to the Epiphany
2. Eric Ries Lean Startup
3. Brian Balfour - 4 Fit Model
4. Ash Mauyra - Lean Startup, Scaling Lean
5. Strategyzer - Business Model Generation, Value Proposition Canvas
6. David Bland - Assumptions Canvas
7. Founder Institute Assumptions
8. Conversion Rate Experts & MECLabs
Sprint your way to traction
with Lean Business Discovery.
javier@goleancrush.com
@javierrincon
QUESTIONS?

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Cross the Traction Gap with Lean Discovery

  • 1. Crossing the Traction Gap with Lean Discovery Javier Rincon javier@goleancrush.com
  • 3. www.goleancrush.com 1. Intro and Goals (5 mins) 2. Lean Discovery (25 mins) 3. Hands-on (2h25) 4. Wrap-up (5 min) Agenda
  • 4. www.goleancrush.com JAVIER RINCON Lean Product Leader, Entrepreneur, Startup Advisor +4y Corporate & Startup Builder +12y in VC-backed startups & 3 startups launched +3y Funding & Mentoring (acquired by Microsoft) (acquired by Webedia) (acquired by Threadless) (acquired by Viacom)
  • 5. www.goleancrush.com ā€œGrown millions of users and revenue for clientsā€
  • 8. www.goleancrush.com Goals for today 1. To provide first principles understanding 2. To provide actionable process 3. To put process into practice
  • 11. www.goleancrush.com Create a financial product for investors The Business Model Canvas designed by: Strategyzer AG The makers of Business Model Generation and Strategyzer This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit: http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA. strategyzer.com Revenue Streams Customer Segments Value Propositions Key Activities Key Partners Cost Structure Customer Relationships Designed by: Date: Version: Designed for: Channels Key Resources CREATE DELIVER CAPTURE Captured Value Created Value Cost Delivery > >= (Desirability) (Feasability) (Viability)
  • 12. www.goleancrush.com Create repeatable business traction The rate at which your model captures monetizable value from it users
  • 13. www.goleancrush.com Delivered by a Customer Factory ACQUISITION ACTIVATION REVENUE RETENTION REFERRAL UNAWARE VISITOR HAPPY CUSTOMERS Scaling Lean Ash Maura
  • 14. www.goleancrush.com Maximize (likelihood of) throughput while you minimize costs LIFETIME VALUE Custom er Factory INVENTORY COCA OPERATING EXPENSES Scaling Lean Ash Maura
  • 15. www.goleancrush.com Before you run out of moneyā€¦ OPTIMIZE SCALE Minimize time to traction. -> Must reduce waste. *waste= any action that does not add value to the customer
  • 16. www.goleancrush.com The dangerous Traction Gap GO-TO-PRODUCT GO-TO-MARKET GO-TO-SCALE idea product traction scale IPR MVP MVR MVT MOST SOME Crossing the Traction Gap
  • 17. www.goleancrush.com ā€œBeing in a good market with a product that can satisfy that market.ā€ - Marc Andreessen Netscape Get to P-M Fit or die
  • 18. www.goleancrush.com Specific Signals of Market-Product Fit OPTIMIZE SCALE Leading indicator Survey Leading indicator Engagement Retention Curve 40% Ellis Test NPS Actions related core purpose % active over time flattens FIDELITY
  • 19. 2. Constraints & Keys to Victory
  • 20. www.goleancrush.com ā€œThereā€™s just one mistake that kills startups - not making something users want." - Paul Graham, YC 42%
  • 21. www.goleancrush.com #1- Choosing the wrong market #2- Building the wrong things #3- Chasing after meaningless growth #4- Premature scaling before repeatability #4 psychological pitfalls that lead us to failure Sachin Rekhi
  • 22. www.goleancrush.com Choosing the right market is hard 1 Sourced from Strategyzer
  • 23. www.goleancrush.com All your ideas are based on assumptions The Business Model Canvas designed by: Strategyzer AG The makers of Business Model Generation and Strategyzer This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit: http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA. strategyzer.com Revenue Streams Customer Segments Value Propositions Key Activities Key Partners Cost Structure Customer Relationships Designed by: Date: Version: Designed for: Channels Key Resources 2
  • 24. www.goleancrush.com The Business Model Canvas designed by: Strategyzer AG The makers of Business Model Generation and Strategyzer This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit: http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA. strategyzer.com Revenue Streams Customer Segments Value Propositions Key Activities Key Partners Cost Structure Customer Relationships Designed by: Date: Version: Designed for: Channels Key Resources The Business Model Canvas designed by: Strategyzer AG The makers of Business Model Generation and Strategyzer This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit: http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA. strategyzer.com Revenue Streams Customer Segments Value Propositions Key Activities Key Partners Cost Structure Customer Relationships Designed by: Date: Version: Designed for: Channels Key Resources The Business Model Canvas designed by: Strategyzer AG The makers of Business Model Generation and Strategyzer This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit: http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA. strategyzer.com Revenue Streams Customer Segments Value Propositions Key Activities Key Partners Cost Structure Customer Relationships Designed by: Date: Version: Designed for: Channels Key Resources The Business Model Canvas designed by: Strategyzer AG The makers of Business Model Generation and Strategyzer This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit: http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA. strategyzer.com Revenue Streams Customer Segments Value Propositions Key Activities Key Partners Cost Structure Customer Relationships Designed by: Date: Version: Designed for: Channels Key Resources The Business Model Canvas designed by: Strategyzer AG The makers of Business Model Generation and Strategyzer This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit: http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA. strategyzer.com Revenue Streams Customer Segments Value Propositions Key Activities Key Partners Cost Structure Customer Relationships Designed by: Date: Version: Designed for: Channels Key Resources The Business Model Canvas designed by: Strategyzer AG The makers of Business Model Generation and Strategyzer This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit: http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA. strategyzer.com Revenue Streams Customer Segments Value Propositions Key Activities Key Partners Cost Structure Customer Relationships Designed by: Date: Version: Designed for: Channels Key Resources By continuously transforming assumptions into data. Quickly, cheaply and accurately locate value. 3
  • 25. www.goleancrush.com Test & discover the best. Discontinue the rest DISCOVERY 4%-10% 25.3% 64.8% YOUR JOB PRODUCTION ā€¦. ā€¦. SCALE! 4
  • 26. www.goleancrush.com Locate value, before trying to extract it BUILD- DRIVEN TEST- DRIVEN RULE 1
  • 27. www.goleancrush.com Locate & extract the ā€Ø "right valueā€ at small scale Setup operations to extract value "at scaleā€ 1st- FIND FIT 2nd- SCALE Validate at small scale, before scaling RULE 2
  • 29. www.goleancrush.com Lean Discovery follows the scientific method Model Risk Test Gain Creators Pain Relievers Pains Gains Products & Services Customer Job(s) Value Proposition Customer Segment copyright: Strategyzer AG The makers of Business Model Generation and Strategyzer The Value Proposition Canvas strategyzer.com Gain Creators Pain Relievers Pains Gains Products & Services Customer Job(s) Value Proposition Customer Segment copyright: Strategyzer AG The makers of Business Model Generation and Strategyzer The Value Proposition Canvas strategyzer.com X X X Y Y Y Build Measure Learn Validated Invalidated
  • 30. www.goleancrush.com ā‰ˆ ā‰ˆ A. MODELING B. MODEL VALIDATION Business Model (4 fits) Traction Model Customer Factory Model Opportunity Roadmap Discovery Delivery Ideas Repository Discovery Roadmap Delivery Roadmap To Delivery Lean Sprints SCRUM Sprints Release Every 2 weeks Every 1 week 1 story + 1 previz + 1 viz Every 1 week Value Proposition / JTBD on discovery JAVIER RINCONā€™S PRODUCT-MARKET FIT ENGINE SOR SCIENTIFIC METHOD OF PRODUCT-MARKET FIT DISCOVERY AND VALIDATION Javier Rincon
  • 31. www.goleancrush.com The 2-week Lean Sprint Model Roadmap assumpt. Prioritize Experiments START OF WEEK REST OF TIME Build Measure Learn Build Measure Learn Build Measure Learn Scaling Lean Ash Maurya
  • 33. www.goleancrush.com Gain Creators Pain Relievers Pains Gains Products & Services Customer Job(s) Value Proposition Customer Segment The Value Proposition Canvas USEFUL (WHAT) USABLE (HOW) MEANINGFUL (WHY) USABLE (HOW) MEANINGFUL (WHY) The Value Proposition Canvas PRODUCT GAIN CREATORS PAIN RELIEVERS
  • 34. www.goleancrush.com The Business Model Canvas The Business Model Canvas designed by: Strategyzer AG The makers of Business Model Generation and Strategyzer This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit: http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA. strategyzer.com Revenue Streams Customer Segments Value Propositions Key Activities Key Partners Cost Structure Customer Relationships Designed by: Date: Version: Designed for: Channels Key Resources
  • 35. www.goleancrush.com Map your existing model The Business Model Canvas designed by: Strategyzer AG The makers of Business Model Generation and Strategyzer This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit: http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA. strategyzer.com Revenue Streams Customer Segments Value Propositions Key Activities Key Partners Cost Structure Customer Relationships Designed by: Date: Version: Designed for: Channels Key Resources Drones delivering crop data Farmers Profitable harvest Manage and treat fields Diseases Forecast production Improve & forecast harvest Targeted interventions Hyper spectral image data EXAMPLE EXAMPLE Startup sourced from Steven Blank
  • 36. www.goleancrush.com The Jobs to be Done Canvas STEP 2 JTBD STEP STEP 1 STEP 3 STEP 4 ā€¦ Situation/Trigger Desire Outcome # # EXISTING HIRES # # Pain Pain Gain Pain UNMET NEEDS # # # Time/effort Accuracy Cost EXTRA
  • 38. www.goleancrush.com 1st: Look for assumptions: ā€œwhat needs to be true for this idea to work?ā€ The Business Model Canvas designed by: Strategyzer AG The makers of Business Model Generation and Strategyzer This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit: http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA. strategyzer.com Revenue Streams Customer Segments Value Propositions Key Activities Key Partners Cost Structure Customer Relationships Designed by: Date: Version: Designed for: Channels Key Resources Drones delivering crop data Farmers Profitable harvest Manage and treat fields Diseases Forecast production Improve & forecast harvest Targeted interventions Hyper spectral image data ? ? ? ? ? ? ? ? ? ? ? www.goleancrush.com EXAMPLE
  • 39. www.goleancrush.com 3 types of assumptions: The Business Model Canvas designed by: Strategyzer AG The makers of Business Model Generation and Strategyzer This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit: http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA. strategyzer.com Revenue Streams Customer Segments Value Propositions Key Activities Key Partners Cost Structure Customer Relationships Designed by: Date: Version: Designed for: Channels Key Resources DESIRABILITY FEASABILITY VIABILITY Strategyzer
  • 40. www.goleancrush.com 2nd: Write all assumptions down Drones can deliver images Software can sticks field images Right data can be extracted Data can be usably presentable Farmers will use data to treat fields Farmers will use data for interventions Farmers interested in more data for fields Farmers want to forecast production Farmers have a budget for us Farmers willing to pay for data Farmers struggle with diseases The Business Model Canvas designed by: Strategyzer AG The makers of Business Model Generation and Strategyzer This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit: http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA. strategyzer.com Revenue Streams Customer Segments Value Propositions Key Activities Key Partners Cost Structure Customer Relationships Designed by: Date: Version: Designed for: Channels Key Resources Drones delivering crop data Farmers Profitable harvest Manage and treat fields Diseases Forecast production Improve & forecast harvest Targeted interventions Hyper spectral image data The Business Model Canvas designed by: Strategyzer AG The makers of Business Model Generation and Strategyzer This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit: http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA. strategyzer.com Revenue Streams Customer Segments Value Propositions Key Activities Key Partners Cost Structure Customer Relationships Designed by: Date: Version: Designed for: Channels Key Resources EXAMPLE
  • 41. www.goleancrush.com 3rd: Identify Riskiest Assumptions + Criticalā€Ø + Validation VALIDATE NOW Not relevant if riskiest are invalidated www.goleancrush.com - Validation - Criticalā€Ø Canvas form inspired by David Bland
  • 42. www.goleancrush.com The Business Model Canvas designed by: Strategyzer AG The makers of Business Model Generation and Strategyzer This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit: http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA. strategyzer.com Revenue Streams Customer Segments Value Propositions Key Activities Key Partners Cost Structure Customer Relationships Designed by: Date: Version: Designed for: Channels Key Resources Gain Creators Pain Relievers Pains Gains Products & Services Customer Job(s) Value Proposition Customer Segment copyright: Strategyzer AG The makers of Business Model Generation and Strategyzer The Value Proposition Canvas strategyzer.com The Business Model Canvas designed by: Strategyzer AG The makers of Business Model Generation and Strategyzer This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit: http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA. strategyzer.com Revenue Streams Customer Segments Value Propositions Key Activities Key Partners Cost Structure Customer Relationships Designed by: Date: Version: Designed for: Channels Key Resources Gain Creators Pain Relievers Pains Gains Products & Services Customer Job(s) Value Proposition Customer Segment copyright: Strategyzer AG The makers of Business Model Generation and Strategyzer The Value Proposition Canvas strategyzer.com The Business Model Canvas designed by: Strategyzer AG The makers of Business Model Generation and Strategyzer This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit: http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA. strategyzer.com Revenue Streams Customer Segments Value Propositions Key Activities Key Partners Cost Structure Customer Relationships Designed by: Date: Version: Designed for: Channels Key Resources The Business Model Canvas designed by: Strategyzer AG The makers of Business Model Generation and Strategyzer This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit: http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA. strategyzer.com Revenue Streams Customer Segments Value Propositions Key Activities Key Partners Cost Structure Customer Relationships Designed by: Date: Version: Designed for: Channels Key Resources CRITICAL SCALE VALIDATION SCALE OPINION EXPERT/MARKET/ MODEL DATA QUALITATIVE PROOF QUANTITATIVE PROOF + - + - Javier Rincon
  • 43. www.goleancrush.com + Critical:ā€Ø + Certainty: Farmers interested in data for fields Farmers have a budget for us Farmers willing to pay for data Farmers want to forecast production Farmers struggle with diseases Drones can deliver images Right data can be extracted Data can be usably presentable 4th: Prioritize your assumptions Farmers will use data to treat fields EXAMPLE Canvas form inspired by David Bland
  • 44. www.goleancrush.com 5th: Create your Assumptions Roadmap NEW ASSUMPTIONS ROADMAP Farmers interested in data for fields Farmers struggle with diseases Farmers willing to pay for data Farmers want to forecast production PRODUCT ROADMAP ā€¦. Build Drones Engineer super complex solution Create API for Data Pipeline Try to sell to Farmers re-organize www.goleancrush.com EXAMPLE
  • 46. www.goleancrush.com An MVT validates an assumption in a controlled/iterative manner with data Assumption Experiment (IDEAS) (PRODUCT) (DATA) Validated TRUE Validated FALSE Lean Startup Eric Ries
  • 47. www.goleancrush.com 1) Well defined: Clear on what it wants to learn 2) Quick & cheap: Early on to avoid waste 3) Minimal: Optimized for focused learning A good MVT is: Build Measure Learn Inspired by Steve Blank
  • 48. www.goleancrush.com Hypothesis to test Experiment that produces evidence to support/reject Metrics used to measure evidence Threshold to assess and label validated or invalidated Customer segment cares about struggle with problem y Talk to 50 prospects and give trackable URL to solution # of customers who clicked on URL Validated if 25 or more customers clicked on the URL Components of an MVT Strategyzer Test Card
  • 49. www.goleancrush.com MVT Escalation Customer interviews, Surveysā€¦ Problem Demand Test, Clickable Prototypesā€¦ Wizard of Oz, No-codeā€¦ Product Devā€¦ Solution MVR IPR/MVP + FIDELITY, RESOURCES
  • 50. www.goleancrush.com How can we learn that but faster/cheaper? 30 DAYS $$$ 2 DAYS $
  • 51. www.goleancrush.com Buy drone Engineering to integrate Buy processing software Buy spectral camera COSTLY TIME CONSUMING Hire existing planes Hand-process data fly over farm fields Attach cameras to planes CHEAP QUICK EXAMPLE
  • 52. www.goleancrush.com Brainstorm, Rank and Prioritize + - Strategyzer Test Card
  • 53. www.goleancrush.com Brainstorm, Rank and Prioritize + - Strategyzer Test Card
  • 54. www.goleancrush.com Take your #1 MVT and Storyboard it Step 1- Receive drones Buy drones & spectral cameras Step 2 - Scan field Step 3- Receive data Step 4- etc. Program to field Integrate Data APIs etc. User story User story User story User story ā€¦ ā€¦ ā€¦ ā€¦ Backstage Frontstage EXAMPLE
  • 55. www.goleancrush.com Identify biggest constraints to time/budget Step 1- Receive drones Buy drones & spectral cameras Step 2 - Scan field Step 3- Receive data Step 4- etc. Program to field Integrate Data APIs etc. User story User story User story User story ā€¦ ā€¦ ā€¦ ā€¦ Backstage Frontstage High EXAMPLE Mid High
  • 56. www.goleancrush.com Minimize MVT with alternative steps Use planes with cameras Buy cheap cameras Fly over field Receive data Step 4- etc. - Hand-stich data etc. User story User story User story User story ā€¦ ā€¦ ā€¦ ā€¦ Backstage Frontstage Low - Low EXAMPLE
  • 58. www.goleancrush.com iii) Learn and Iterate WHAT WE THOUGHT WHAT WE FOUND OUT WHATā€™S NEXT Next test Pivot Zoom in ADD THIS TO YOUR WEEKLIES! 5 whys Validated TRUE Validated FALSE
  • 60. www.goleancrush.com Go to your FigmaJam Canvas. Work time :)
  • 61. www.goleancrush.com REFERENCES 1. All content has been created and integrated by Javier Rincon (JR) sourcing back to 2009 (LS Incubator) & 2010 with Proudsugar (CRO Agency). 2. Some of JRā€™s models have been merged with or inspired by the sources below. But all have been heavily expanded by Javier Rincon through 100ā€™s of tests across 15 years. 1. Steve Blank - The 4 Steps to the Epiphany 2. Eric Ries Lean Startup 3. Brian Balfour - 4 Fit Model 4. Ash Mauyra - Lean Startup, Scaling Lean 5. Strategyzer - Business Model Generation, Value Proposition Canvas 6. David Bland - Assumptions Canvas 7. Founder Institute Assumptions 8. Conversion Rate Experts & MECLabs
  • 62. Sprint your way to traction with Lean Business Discovery. javier@goleancrush.com @javierrincon QUESTIONS?