Grounding the core competencies that business analysts must have to thrive in the future, Joe Newbert presents Everybody's Free (To Gear Up) at BA Summit SA.

2. Story Mapping The Tale Of Business Analysis
Farm Worker
Request receiver
Programme labour
Far-removed SME
Factory Worker
Business scribe
Needs translator
Project courier
Knowledge Worker
Information facilitator
Systems analyser
Logical reasoner
Creative Worker
Intuitive empathizer
Pattern recognizer
Meaning maker
1.0 2.0 3.0 4.0

3. 9 More Business Analysis and Change Meanderings
Critical Thinking
Path To Business
Analysis Mastery
3 Things To Always
Ask Your Business
Analyst Self
12 Business Analysis
Techniques That
Matter Most
Burning Distractions
From Business
Analysis Capability
Rising Dawn On The R-Directed Business Analyst
5 BA Competencies
You Need Now
More Than Ever
Opportunity
Knocks For
Business Analysis
Landscape Of
Business Analysis
Through The Ages
Rising Dawn Of
The R-Directed
Business Analyst
Fun Things To Flex
Your Business
Analyst Right Brain

4. Critical Thinking Path To Business Analysis Mastery
Knowledge Comprehend Apply Analyse Evaluate
Combining
parts to create
a new whole.
Judging the
value of
information or
ideas.
Breaking down
information
into
component
parts.
Applying the
facts, rules,
concepts and
ideas.
Understanding
what the facts
mean.
Recognising
and recalling
facts
Sythesise
Based on Blooms Taxonomy (Revised)

5. Landscape Of Business Analysis Through The Ages
Agriculture Age
18th Century
Industrial Age
19th Century
Information Age
20th Century
Conceptual Age
21st Century
Millennia Centuries Decades Years
TechnologyAffluenceGlobalisation
Creative Worker
Knowledge Worker
Factory Worker
Farm Worker
Inspired by the book A Whole New Mind by Dan Pink
Create
Innovate
ServeAggregate
Program
Inform
Manual
Grow
Feed
Automate
Produce
Move

6. “Virtual reality, delivery drones, holograms
from projector phones. Jetpacks, robotics,
artificial intelligence learning all tricks.
Synthetic-bio, wearable-tech, tattoos performing
health checks. Tele-porters, mind-reading
machines, connected life through the internet of
things. Smart yoghurt, invisible cloaks, 3D
printing bones that broke. Hyper-loops, flying
cars, spaceships shuttling emigrants to Mars.”

7. 3 Things To Always Ask Your Business Analyst Self
Is what I'm
offering in
demand?
Can somebody
else do it
cheaper?
Can a
computer do
it faster?
TechnologyAffluence Globalisation

8. Rising Dawn On The R-Directed Business Analyst
Sequential
Specialises in text
Analyses the details
Simultaneous
Specialises in context
Synthesizes the big picture
L-Directed Thinking R-Directed Thinking

9. Intrepid
Leadership
Whole-Brain
Thinking
Idea
Facilitation
5 BA Competencies You Need Now More Than Ever
Solve problems with your whole-mind — not just
analysis but also synthesis, …
Identify with stakeholder needs and purpose — not just
function but also experience, …
Sell with a compelling narrative — not just logic but also
storytelling, …
Specialise in interdisciplinary agility — not just focus but
also symphony, …
Act with courage and resilience — not just tact but also
tenacity, …
Empathetic
Modelling
Context
Independence
Read the full context here.

10. Celebrate your
amateurness
Channel your
annoyance
Fun Things To Flex Your Business Analyst Right-Brain
A day in the
life of
Problems for
solutions
Find your own
voice
Bonus SLIDE
Just because you
don’t think that
you’re good at
something, or just
because you may
have never tried,
it doesn't mean
that you can't
have a go and try
your hand at it.
Don't just settle
for the answer,
think about what
other problems it
could fix. Asking
'Why' can lead to
understanding.
Asking 'Why Not'
can leave to
breakthroughs
When you find
something you
don’t like,
because it
doesn’t work the
right way, figure
out what you
don’t enjoy and
find a way to
make it better.
Ask your
stakeholders to
write their name
on a piece of
flipchart paper
and then list four
categories: my
highs, my lows,
my frustrations,
my rewards.
Channel your
thinking and
feeling by writing
a blog post, if you
have difficulty
arriving at your
style then take a
tape recorder and
transcribe your
words.

11. “But the more things change,
the more they stay the same.”

12. Opportunity Knocks For Business Analysts
Strategic
Analysis - 22%
Requirements
Analysis - 62%
Solution
Assessment - 39%
Stakeholder
Analysis - 47%
Requirements
Definition - 83%
Requirements
Elicitation - 47%
Change
Management - 22%
Statistics courtesy of Inter-View Report 2017
Percentage of BA’s who indicated
they are responsible for the activity.

13. Burning Distractions From Business Analysis Capability
GOLDEN CHALICE
LIFE-CYCLES
QUEST FOR ROLE
DEFINITION
TECHNOLOGY
SILVER BULLETSNo two
business
analyst jobs
are the same.
Immaterial
performance
difference
between methods
Technology
solutions do
not expedite
maturity.

14. Business Process
Modeling
Creatively analyse for
better situations
85%
12 Business Analysis Techniques That Matter Most
MoSCoW
Prioritisation
Benefits
Management
Filter choices to
deploy resources
Map objectives
towards achievement
Business Activity
Modeling
Facilitate concepts to
consensus
SWOT
Analysis
Workshop
Facilitation
Stakeholder
Interview
CATWOE
Definition
Strategise the
business change
Discover the broad
requirements
Hear the detailed
requirements
See a stakeholders
unique perspective
62% 91% 90% 6%
36%
Entity Relationship
Modeling
Bring context to define
and measure
39%
Use Case
Diagram
Frame the boundaries
& functions
55%
Scenario
Analysis
Articulate tacit
knowledge
51% 30%
Feasibility
Analysis
Persuade the tangible
and intangible
42%
25%

15. Today Belongs To The Modern Business Analyst 4.0
Knowledge Comprehend Apply Analyse Evaluate Sythesise

16. www.businesschange.co.za
Everybody’s Free
(To Gear Up)