Jan 2007

1. IPTV Service Assurance Solution Yaron Eisenstein Director, Marketing Solutions TTI Telecom © 2007

6. Classifications of IPTV services

7. How IPTV is being sold? Or what can we learn from a marketing campaign?

9. Service Modeling in Repository Service Modeling Data Collection Processing KPI & KQI Generation Degraded Service Quality Events Service Impact Analysis Fault Management Reporting Automated Impairment Resolution Defining the relationship between network resources and the services deployed

11. IPTV Service Layers Service Modeling Data Collection & Processing KPI & KQI Generation Degraded Service Quality Events Service Impact Analysis Fault Management Reporting Automated Impairment Resolution Broadband Access Metro Ethernet, xDSL , Fibber, Cable Packet Transport Packet loss, Latency, Jitter, buffers Signaling Multicast Routing, Multicast Join/Leave, etc’ Quality of Experience Customer Experience Indicators (MOS, etc’) Video Content Video Content and Quality Management

14. Web Reporting Service Modeling Data Collection & Processing KPI & KQI Generation Degraded Service Quality Events Service Impact Analysis Fault Management Reporting Automated Impairment Resolution Report generation on ad-hoc and scheduled basis

16. DSQ in TrafficGuard Service Modeling Data Collection & Processing KPI & KQI Generation Degraded Service Quality Events Service Impact Analysis Fault Management Reporting Automated Impairment Resolution Monitoring KPIs & KQIs for abnormal behavior in near real-time and generating DSQ alerts

17. Netrac FaM - Fault Management Service Modeling Data Collection & Processing KPI & KQI Generation Degraded Service Quality Events Service Impact Analysis Fault Management Reporting Automated Impairment Resolution Real time alarm surveillance and management system with advanced root-cause

18. ServiceImpact Service Modeling Data Collection & Processing KPI & KQI Generation Degraded Service Quality Events Service Impact Analysis Fault Management Reporting Automated Impairment Resolution Prioritizing affected services based on business logic leads to efficient operational decision making

19. Automated Optimization Framework Service Modeling Data Collection & Processing KPI & KQI Generation Degraded Service Quality Events Service Impact Analysis Fault Management Reporting Automated Impairment Resolution Providing automatic/semi-automatic problem Correction and service optimization tasks

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