Business analysis is still to realise its full potential, popular myth-conceptions need to be dispelled and the profession must be reframed. http://inter-view.report is a platform for practical improvement - a #baportrait where the business analysis community at large collaborate.

1. Business analysis is still to realise its full potential,
popular misconceptions need to be dispelled and the
profession simply must reframe itself with urgency.
business analysis to
come of age
It’s time for
BUSINESS CHANGE
MANAGEMENT GROUP

2. Hello!
I am Joe
Newbert
Managing
Director
Business Change
Management
Group
@newbert
Training &
Advisory,
Development.

3. How do
you measure
up?
Inter-View.report is a
platform for practical
improvement - a
#baportrait where
the business analysis
community at large
collaborate.
#baportraitThe report reveals pragmatic
insight to improve
understanding of the
business analysis population
and its practices, establishing
a critical benchmark in terms
of its impact on project
delivery and growth of the
profession year on year.

4. PERCENTAGE OF PROJECTS THAT HAVE
SUCCESSFULLY DELIVERED OVER LAST 12 MONTHS.
INTER-VIEW.REPORT 2015
“Project failure is the
industry standard”
@businesschange
Realising
benefits
Achieving
budget
Delivering
objectives
Meeting
schedule
47% 63%52% 56%
The big picture
of project performance

5. “The potential of business
analysis is untapped”
@businesschange
Lack of
business
involvement
Business
scope
changes
Dysfunctional
business
relationship
35%
30%
29%
PERCENTAGE OF THE TOP THREE REASONS
CITED FOR PROJECT FAILURE.
INTER-VIEW.REPORT 2015
Why
organisations
find themselves
in this
predicament

6. “Skimping business
analysis causes
problems”
@businesschange
PERCENTAGES OF BUSINESS ANALYSIS
RESPONSIBILITY.
INTER-VIEW.REPORT 2015
Strategic
business
analysis
Business
case
development
Business
benefits
management
28%
15%
37%
The lost
opportunity of
business analysis

7. “Pure business analysis
connects all the dots”
@businesschange
Strategy
analysis
IT systems
analysis
Business
analysis
Consider the range of business
analysis
work
An holistic business analysis
approach considers three
viewpoints for improving
the business system: the
context, the people and the
processes,
CustomerBusiness

8. The secret is to ensure those who
perform business analysis are
versed in business analysis with
conscious organisational practices .
“Business analysis is not
exclusive to business
analysts”
@businesschange
responsibility
Managing business analysis
Business
Relationship
Manager
Management
Consultant
Process
Analyst
Business
Architect
Solution
Architect Product
Manager
Business
Analyst
Project
Manager
System
Analyst

9. of business analysis is off-key
“We need to put the
business back in
business analysis.”
@businesschange
Anchored by narrative about
role existing for IT
Perpetuated by stereotypical
‘bridging the gap’
conversations
Born from the need to
manage business
requirements
What’s your
elevator pitch?
/businesschange
Popular perception

10. “Define business analysis;
don’t define the business
analyst.”
@businesschange
Influence
a better understanding
of business analysis
Views are complicated by
Breath
& depth
Does not fit
job title
Variety of
specialisation
Organisational
configurations
Every Inter-View
respondent had a
unique perspective

11. BUSINESS ANALYSIS CONSULTS TO ORGANISATIONS. ANALYSING
STRATEGY. DETERMINING TACTICS. DEFINING CHANGE. REALISING BUSINESS BENEFITS.
BUSINESS ANALYSIS IS A TRUSTED ADVISOR. FROM SITUATIONS,
IDENTIFYING OPPORTUNITY. FROM OPPORTUNITY, FORMING RATIONALE. FROM RATIONALE,
CONCEPTUALISING IDEAS. FROM IDEAS, EVALUATING OPTIONS. FROM OPTIONS, SPECIFYING
REQUIREMENTS. FROM REQUIREMENTS, CREATING SOLUTIONS. BUSINESS ANALYSIS
TRANSFORMS OPERATIONS. INVESTIGATING ENVIRONMENTS TO REVEAL
INFORMATION. BREAKING APART INFORMATION TO ANALYSE. CONSOLIDATING INFORMATION TO
SYNTHESISE. TRANSFORMING INFORMATION TO DERIVE. BUSINESS ANALYSIS
CONSIDERS PEOPLE, PROCESSES AND ORGANISATION.
WALKING THE FLOOR. OBSERVING CURIOUSLY. LISTENING INTENTLY. FEELING INTUITIVELY. THINKING
HOLISTICALLY. BUSINESS ANALYSIS CONJOINS EXPERTISE, KNOWLEDGE,
WISDOM AND EXPERIENCE TO COLLECTIVELY CREATE VALUE. FACILITATING PERSPECTIVES
TO CONSENSUS. COMMUNICATING TO ENSURE UNDERSTANDING. LEADING PEOPLE TO IMPROVEMENT.
ASA
BUSINESS ANALYSIS CONNECTS ALL THE
DOTS TO ENABLE BUSINESS CHANGE.
LOVE
The business analysis manifesto

12. “Organisations are shooting
business analysis in the
foot.”
@businesschange
TOP FIVE BUSINESS ANALYST RESPONSIBILITIES
INTER-VIEW.REPORT 2015
Distraction is the
biggest threat
to business
analysis
63%
Requirements
Engineering
52%
USER
TRAINING
53%
PROJECT
MANAGEMENT 49%
OPERATIONAL
SUPPORT
56%
SYSTEM
TESTING

13. “Business analysis
needs to get its house
in order.”
@businesschange
PERCENTAGE USING BUSINESS ANALYSIS TECHNIQUE.
INTER-VIEW.REPORT 2015
TOP THREE BUSINESS ANALYSIS CHALLENGES
INTER-VIEW.REPORT 2015
Business analysis
is disconnected
Understanding
requirements
Prioritising
requirements
Communicating
requirements
Interviewing
stakeholders
MoSCoW
prioritisation
Conceptual
data
modelling
45%
55%
33%
52%
19%
18%

14. “Smart business
analysis is a
differentiator”
@businesschange
must balance
investment
to flourish
Project proportion
allocated to
business analysis
12%
PERCENTAGE OF TOTAL
PROJECT DURATION.
INTER-VIEW.REPORT 2015
Increasing investment in
business analysis would
de-risk projects
PERCENTAGE WHO AGREE WITH STATEMENT.
INTER-VIEW.REPORT 2015
82%
Organisations

15. “Business analysts
must connect to
develop”
@businesschange
How business
analysts can
become good
Get the professional training
to perform
Get the organisational
environment to practice
Get involved with the
business change community
Get contributing towards
building the profession
and strong

16. “It’s time for business
analysis to come of
age”
@businesschange
Whether
business analysis is
is a moot point.
or
The point is business
analysts are knowledgeable
enough, skilled enough and
experienced enough to
deliver better.
not a young professionis
The business
analysis
profession has to
mature, and
mature quickly

17. businesschange.co.za/subscribe
/businesschange