If you seek to accelerate engagement rates - (90%), respond to ever evolving requirements with ease and practicality, build a skills-based organization that is future-proof and ready, SEED is your secret recipe and tool.

1. SEED-TO BUILD LOYAL LEARNING
PIPELINE, HIGH
ENGAGEMENT,FLEXIBILITY
SOLUTIONS FOR LEARNING PTE. LTD

2. ACCELERATE ENGAGEMENT >90%
SOLUTIONS FOR LEARNING PTE. LTD
PERFORMANCE, AGILITY
BECOME BUSINESS DRIVER

3. Loyal learners who trust and connect with L&D for their growth and skilling
needs.
LOYAL LEARNER PIPELINE
These are individuals who are convinced, aware, and eager
to take advantage of your L&D offerings
They are comfortable and willing to engage with L&D
reaching out directly to L&D with their training/skilling
need.

4. Think Customers and not Learners
LOYAL LEARNER PIPELINE
This means, we approach learners as "Customers".
For instance, when I began viewing learners as customers,
we found that we'd ask questions such as,
• ” Will our learners want to “buy” the learning products /
programs we offer.?”
• And “Do they understand the value of our offering.”

5. SOLUTIONS FOR LEARNING PTE. LTD
AWARENESS,INTEREST,
CONVERSION, LOYALTY PROCESS

6. Think Customers and not Learners
LOYAL LEARNER PIPELINE
We aim to propel our customers ( learners ) through:
• Awareness (becoming aware of the learning need),
• Interest (beginning to engage with learning
content/experience),
• Evaluation (considering the potential value of the
learning),
• Engagement (actively participating in learning activities),
• Conversion (progressively consuming the content)
• Completion (achieving the learning objectives and
applying them in practice)
• Advocacy/Loyalty (promoting the learning experience and
returning for more).

7. SOLUTIONS FOR LEARNING PTE. LTD
DATA-DRIVEN MINDSET

8. Aren’t individuals supposed to take ownership of their learning journey?
LOYAL LEARNER PIPELINE
Why a loyal learner pipeline?
• Only if you have a loyal pipeline of learners, can you
effectively assist their growth and progression. —
Author
• A strong pipeline is the cornerstone. But ensuring they
engage and continue to benefit from our L&D offerings
calls for a new, data-driven approach.

9. MEASURING SUCCESS: THE POWER OF A
DATA-DRIVEN MINDSET
We need data to:
• Draw a real-time picture of how they interact with L&D
and the L&D offerings.
• Adapt your learning design to improve learners’
interactions in real-time, rather than evaluating them
after the program ends.
• Here, learner interaction refers not to course completion
but to their engagement behaviors with the offerings.
Conversion, consumption, skills acquired.

10. SEED PRACTICES
SOLUTIONS FOR LEARNING PTE. LTD

11. Seepd helps to respond faster by simplyfying decisions and using agile
execution landing solutions at the right time
SPEED
• Keywords: Efficiency, Quickness, Agility
• Value: "Decide and act with speed and execute quickly."
• Key Shift: Move from analysis paralysis and protracted
processes to swift, simplified decision-making and
execution process.

12. How does it empower L&D?
SOLUTIONS FOR LEARNING PTE. LTD
Make strategic budget and resource allocation
decisions quickly
Quick & efficient Identification of Skills at all times
How: Data-driven design, MVPs, A/B testing, use
Enterprise technology, 2*2, 2*3 decision matrices,
1.
2.
Execute and scale solutions required to upskill,
reskill at a fast pace
3.

13. Plays a key role in building a loyal learning pipeline to win their trust
EMPATHY
• Keywords: Trust, Connection, Customer and not Learner
• Value: : "Relate and connect with empathy, uncover hidden
pain points."
• Key Shift: Move from viewing learners as mere recipients
of training to valuing them as "Customers" with specific
needs and desires.

14. How does it empower L&D?
SOLUTIONS FOR LEARNING PTE. LTD
Uncover hidden pain points and biases towards
growth
Gain deeper understanding of context,situation
How: Fly-on-the wall, shadow, interview, best is
regular talks, co-create sessions.
1.
2.
Truely tailor solutions to learners' context, biases.
3.

15. How does it empower L&D?
SOLUTIONS FOR LEARNING PTE. LTD
Design Thinking process includes the first
step as Empathy.. I have mapped the stages
and tools to ADDIE. Read Here.
I have been using this process since 2018.
Refer Luma - they categorize the tools by
problem / solution.

16. Plays a key role in responding to unplalned, unknown, ever evolving training
requests
ELASTICITY
• Keywords: Adaptibility, Flexibility
• Value: : "Be open minded, curious, grow&shrik options to
respond to known and unknown requests."
• Key Shift: Move from sequential traditional processes, TO
easily scalabel, agile, MVP, processes, & an open
mindset.
• Track customer behavior data more often, take early
action
• Use Enterprise Technology to scale in snap and now to
adopt AI.

17. How does it empower L&D?
SOLUTIONS FOR LEARNING PTE. LTD
Build more options to say yes to training needs
Increase options with resources at hand
How: Design Thinking process, MVP, A/B testing,
fail fast, Content Design - leverage what is available
80% of the time. Scalable platforms such as
Microsoft Teams to deliver training rather than
LMS/LXP
1.
2.
Increase ability to say yes 80% more
3.

18. Plays a key role in building a loyal learner pipeline
DATA
• Keywords: Real-time, Insights, Track Learner/Customer
behavior
• Value: : "Move from intuition-based decision making to data-
driven decision making."
• Key Shift: Move from completion to conversion, CTR,
empathetic index, real-time action, line the metrics to the
agreed outcome with business.
• Track customer behavior data more often, take action in
real-time by adjusting the design.

19. How does it empower L&D?
SOLUTIONS FOR LEARNING PTE. LTD
How: Measure CTR, Conversion, ROI, Performance,
Empathetic Index
Foundation for informed design decisions
Foundation to accomplish business outcomes - ROI
1.
2.
Provides measure of empathy driven actions
3.
Reduce wastage by early measures
4.

20. SOLUTIONS FOR LEARNING PTE. LTD
Upto
WHAT OUTCOMES CAN BE
ACCOMPLISHED?
Engagement
90%

21. SOLUTIONS FOR LEARNING PTE. LTD
Upto participants
WHAT OUTCOMES CAN BE
ACCOMPLISHED?
Achieve set
business
outcomes
84%

22. SOLUTIONS FOR LEARNING PTE. LTD
Upto
WHAT OUTCOMES CAN BE
ACCOMPLISHED?
More capacity to
respond to and pivot to
ever changing
expectations
80%

23. SOLUTIONS FOR LEARNING PTE. LTD
Upto incremental increase year on year in WILL
WHAT OUTCOMES CAN BE
ACCOMPLISHED?
Loyal Learner Pipeline
Increase in the
customers/learners
reaching out for support on
specific skill areas
40%+

24. SOLUTIONS FOR LEARNING PTE. LTD
Upto incremental increase year on year in
INCLUSION
WHAT OUTCOMES CAN BE
ACCOMPLISHED?
Business, leaders giving
seat at the table at the time
of strategy rather than a
later thought
30%+

25. Sonia Sant
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